The Empress Hotel Douglas Exterior photoThe Empress Hotel Douglas Exterior photoThe Empress Hotel Douglas Restaurant photo

The Empress Hotel, Douglas

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From$77 /night
Check-in
01Aug
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Central Promenade, Douglas, IM2 4RA
-
Close to Douglas Bay
Great
8.4
8.6
/10
4.4
4.3
/5

4-star seaside hotel with panoramic views of Douglas Bay

Rooms

The Empress Hotel offers 104 rooms, with a variety of choices including sea view bedrooms and a luxurious Penthouse Suite. Each room is en-suite, equipped with USB charging points, LED flatscreen televisions, and complimentary hospitality trays with Dolce Gusto coffee. The Penthouse Suite features a super-king size bed and a private balcony overlooking Douglas Bay.

Dining

Dining options at The Empress include The Brasserie Restaurant and Piano Bar, providing meals with amazing views of Douglas Bay. The hotel serves a full English breakfast, along with options for light lunches and afternoon tea. Guests can also enjoy private function suites for various celebrations and catered events.

Wedding Venues

The Empress Hotel is a licensed venue for civil ceremonies and can accommodate up to 200 guests in its Prince Albert Suite. Couples can tailor their wedding events with the help of experienced staff ensuring smooth operations throughout the day. The Connaught Room also provides a more intimate setting for smaller gatherings.

Business Facilities

For business travelers, The Empress provides meeting rooms including the Prince Albert Suite, accommodating up to 180 delegates. The Connaught Room and the newly added Promenade Room are suitable for smaller meetings. Comprehensive delegate packages are available, including meal options and audiovisual equipment.

Family-Friendly Services

The Empress Hotel offers family rooms designed for comfort, suitable for up to three guests. There is a children's menu available that includes meals such as chicken nuggets and chocolate brownie. The hotel also accommodates families with options for extra beds in select rooms.

Highlights

Location: Central Promenade overlooking Douglas Bay

Rooms: Sea view bedrooms and luxurious Penthouse Suite

Dining: The Brasserie Restaurant & Piano Bar

Weddings: Licensed for civil ceremonies up to 200 guests

Business: Meeting rooms with comprehensive delegate packages

Must-do experiences

  • Stroll the Douglas promenade and enjoy stunning sea views.
  • Visit the Manx Museum to learn about Isle of Man's rich history.
  • Savor a traditional Manx kipper breakfast at The Isle of Man Seafood Company.
  • Explore the Vintage Motor Museum for a glimpse of classic vehicles.
  • Take a ride on the Great Orme Tramway for breathtaking scenery.

Select your room type

The Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Deluxe Double Room Sea View
    2 persons
    20 sq. feet
    1 Double bed
    Bathtub
    Heating
  • Single Room
    2 persons
    12 sq. feet
    1 Single bed
    Bathtub
    Heating
  • Double Room
    2 persons
    16 sq. feet
    1 Double bed
    Bathtub
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

The Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Live entertainment
  • Garden area
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The Empress Hotel features an array of enticing dining experiences, harmonizing traditional British fare with a cozy, welcoming atmosphere. Guests can choose between the elegant Brasserie and the relaxed Piano Bar, both offering a taste of local charm paired with stunning sea views.
  • The Brasserie

    British A La Carte
    Ambiance
    Traditional and refined, the Brasserie exudes a warm charm, perfect for intimate dinners or special occasions.
    Key Offerings
    Signature dishes showcase classic British flavors, with a particular focus on vegetarian options and seasonal ingredients.
    Reservation
    Recommended for a comfortable dining experience
    Dinner service from Monday to Sunday, 18:00 - 21:30.
  • The Piano Bar

    Casual Bar Menu
    Ambiance
    A vibrant and social lounge, the Piano Bar features a relaxed setting with panoramic sea views and ample seating for guests.
    Key Offerings
    Enjoy a delightful range of drinks and a full bar menu available until 21:30, making it an ideal gathering spot for coffee, cocktails, or bar meals.
    Reservation
    Not required, walk-ins welcome.
    Open daily from 11:00 AM to 21:30 PM, serving drinks and a selection of bar meals.

The Empress Hotel Location

Central Promenade, Douglas, IM2 4RA
Explore Douglas
Explore Douglas
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Manx Museum
Manx Museum
8 minutes' walk
Comprehensive exhibits on Isle of Man's history, culture, and art. Free admission and insightful guided tours available.
Douglas Harbour
Douglas Harbour
19 minutes' walk
Scenic harbor with stunning views. Perfect for a leisurely stroll or watching the boats, and a hub for local events.
The Gaiety Theatre
7 minutes' walk
Historic theater featuring a range of performances. Known for its impressive architecture and vibrant arts scene.
Calf of Man Bird Observatory and Nature Reserve
Calf of Man Bird Observatory and Nature Reserve
12 minutes' walk
A beautiful nature reserve ideal for birdwatching and exploring unique coastal wildlife, perfect for nature lovers.
Manx Electric Railway
Manx Electric Railway
10 minutes' walk
Scenic railway experience with breathtaking views, connecting Douglas to the picturesque village of Laxey. Seasonal schedule.
Nobles Park
18 minutes' walk
Spacious park with recreational facilities. Great for families, featuring play areas, sports fields, and serene walking paths.
Beach Activities at Douglas Beach
20 minutes' walk
Relax or enjoy water sports like jet skiing and paddleboarding at the beach, mere steps from the hotel.
Wellness Sessions at Local Spas
15 minutes' walk
Rejuvenating spa experiences available nearby, offering treatments from massages to beauty therapies.
Taj Mahal
7 minutes' walk
Elegant Indian restaurant known for its authentic flavors and signature dishes like Butter Chicken. Reservations recommended.
Welbeck Restaurant
4 minutes' walk
Casual dining with a focus on local ingredients and classic dishes. Cozy and inviting atmosphere for all diners.
Chutney Berry
3 minutes' walk
Vibrant Indian street food eatery with an array of vegetarian options and flavorful dishes. Perfect for casual dining.
HQ Bar and Restaurant
11 minutes' walk
Stylish eatery serving contemporary cuisine with an extensive drinks menu. Great for group gatherings and casual meals.
Palace Cinema
Palace Cinema
13 minutes' walk
Charming cinema featuring a mix of the latest films and classics. Great for a relaxed evening out with friends or family.
Gaiety Theatre Events
7 minutes' walk
Regular performances from musicals to comedy shows. Offers something for everyone, in a beautiful historic venue.
Local Pubs and Live Music Bars
5 minutes' walk
Various venues nearby featuring live music and nightly entertainment. Great for mingling and a fun night out.
Douglas Beach Promenade
20 minutes' walk
Family-friendly promenade with arcade games, cafes, and seasonal events. Perfect for evening strolls with ocean views.
Getting around
  • City Centre
    Douglas 15 min  ·  4000 ft
  • Train
    Douglas Railway Station 18 min  ·  5000 ft
    Port Soderick Railway Station 9 min  ·  3.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP 16.95 per person.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
4
Number of rooms:
102

Reviews and Ratings

Feedback about The Empress Hotel from previous guests about their experience.
Review score
Based on 1017 verified reviews
8.4 /10
Great
85 %
Recommend
Breakfast
7.9/10
Cleanliness
8.7/10
Comfort
8.8/10
Facilities
8.4/10
Free WiFi
8.6/10
Location
9.3/10
Paid Wi-Fi
9.3/10
Staff
8.9/10
Value for money
8.3/10
Guest reviews
based on 1017 reviews
8.4/10
based on 1142 reviews
4/5
based on 1441 reviews
8.4/10
Christopher from United Kingdom
Business traveller
Twin Room
3 nights in November 2025
|
Reviewed: January 07, 2026
8.5/10

solid stay

breakfast buffet clean room fresh towels quick response
The breakfast buffet included many hot and cold options. i found the room to be clean and well kept. Housekeeping provided fresh towels and toiletries daily. I liked that the staff responded quickly to my requests.
the elevator required navigating a few stairs with luggage, which wasnt ideal.
Location
9/10
the hotel is near public transport stops and the city center. i saw a bus stop directly across from the entrance and a tram stop within a short walk. this made exploring easy.
Service
8/10
the hotel staff was friendly and accommodating . front desk employees provided quick answers to my questions about local attractions. i found the check-in and check-out processes efficient.
Rooms
9/10
my room included amenities as described such as a television, kettle, and toiletries. the bed was comfortable, i could get a good nights sleep. i found the room tidied daily.
Facilities
8/10
the hotel provided a breakfast buffet with many choices. i saw that the hotel offered free wi-fi throughout the building. there was a bar on the premises for drinks.
0 Helpful
|
Show less
Donald from United States
Single
Double Room
3 nights in August 2025
|
Reviewed: October 01, 2025
9.0/10

comfortable stay

central location inviting atmosphere friendly staff
the location was central , a significant advantage for exploring the surrounding area. i found the atmosphere to be quite inviting. everyone was friendly and helpful.
i found the double room to be very small. i tried to upgrade it upon arrival , but it was unsuccessful. this impacted my comfort level , especially .
Facilities
9/10
the hotel provides taxi options directly from the main desk , a convenience for transportation. a pianist plays in the bar. these services enhance the guest experience considerably.
Location
10/10
the location is central and offers convenient access to nearby attractions and shops. the bus stop is almost outside the front door . the promenade and sea views are nearby.
Service
9/10
the staff members are friendly and accommodating . they are also hard working and helpful , offering assistance whenever needed. i noticed the staff were very attentive to guest needs.
Dining
9/10
the breakfast buffet was excellent , with a very good choice of items available. the food at the piano bar was delicious , and i found generous portions served. these dining options greatly contributed to my stay.
Rooms
8/10
the bed was very comfortable , and extra pillows were a bonus. the room was clean , however it was quite small , limiting movement space. the sea view rooms overlook the promenade.
0 Helpful
|
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Hudson from Canada
Couple
Deluxe Double Room Sea View
4 nights in August 2025
|
Reviewed: September 28, 2025
9.3/10

Seafront Stay is Perfect

sea front breakfast option polite staff
The location is super, right on the sea front. Breakfast includes many options. Staff are always so polite. The hotel bar has a pianist, and he plays well. I really enjoyed hearing live music .
The coffee in the room it not well stocked. I wish it had more.
Service
9/10
The staff are attentive. They provide help with directions. They are friendly and. The staff also work hard at breakfast.
Location
10/10
The hotel is on the promenade. The electric tramway is close. The bus stop is also just across the street. It offers easy access to many shops.
Dining
9/10
Breakfast is buffet style. I found hot food of great quality. The breakfast staff make sure tables are free. The brasserie menu contains a good variety of foods.
0 Helpful
|
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FAQs
About The Empress Hotel
What time is check-in and check-out at The Empress Hotel?
Check-in is from 15:00 and check-out is by 11:00.
What is the distance from The Empress Hotel to Douglas Harbour?
The Empress Hotel is located 2 km from Douglas Harbour.
Are there any nearby dining options to The Empress Hotel?
Nearby dining options include The Mandarin Express, Meating Steakhouse, Welbeck Restaurant, Taste of Bengal, and Chutney Berry, each within 0.5 km.
What dining options are available at The Empress Hotel?
The hotel offers an on-site Brasserie restaurant and a Piano Bar which serves a full bar menu daily until 21:30.
Does The Empress Hotel provide breakfast?
Breakfast is available at The Empress Hotel for an additional charge of £13 and includes a full Manx breakfast.
Is there a fitness center at The Empress Hotel?
Yes, The Empress Hotel has a fitness center for guests.
What amenities are available in the rooms at The Empress Hotel?
Rooms include free high-speed Wi-Fi, a flat-screen TV, electric kettle, hospitality tray with tea and coffee, and a desk.
What entertainment options does The Empress Hotel offer?
The hotel features live music performance and themed dinner nights as on-site entertainment options.
What languages are spoken by the staff at The Empress Hotel?
The staff at The Empress Hotel predominantly speak English.
How far is The Empress Hotel from Douglas Beach?
Douglas Beach is located 1 km from The Empress Hotel.

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