Novotel London Excel, London — Top Rated (8+) from $86| BestHotel.net

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Key details

About the Hotel

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA

Next to the ExCeL Exhibition Centre

Great

8.2

8.1

/10

4.1

4.0

Location

Novotel London Excel is situated adjacent to the ExCel Exhibition Centre, offering convenient access for event attendees. The hotel is a short distance from popular destinations such as the O2 Arena and Canary Wharf. With two nearby Docklands Light Railway stations and a direct line to Heathrow via the Elizabeth Line, connectivity throughout London is efficient.

Rooms

The hotel offers a range of accommodation options, from standard rooms featuring a queen bed to suites with a king bed and a convertible sofa. Each room is designed to provide a pleasant stay, with careful attention to layout and available space. Accessible rooms are also available, ensuring comfort for all guests.

Dining

Dining at Novotel London Excel includes the Upper Deck restaurant, where guests can enjoy local and international cuisine. The restaurant features an outdoor terrace that provides views of the scenic Docklands and the O2 Arena. A casual bar area offers a selection of beers, wines, and cocktails to complement meals.

Wellness

The hotel includes a fitness center equipped for guests' workout needs, allowing for an active lifestyle during their stay. After a busy day, guests can unwind in the sauna or steam room, providing a relaxing atmosphere. These wellness facilities contribute to a holistic experience away from the office or events.

Business

For business travelers, Novotel London Excel provides 12 meeting rooms that benefit from natural light, enhancing productivity. Each room is equipped to support a variety of meetings and conferences, accommodating diverse business needs. On-site parking is available, offering convenience for those traveling for work.

Highlights

Location: Adjacent to ExCel Exhibition Centre

Rooms: Standard room with 1 Queen size bed

Dining: Upper Deck restaurant with outdoor terrace views

Wellness: Fitness center and sauna

Must-do experiences

Stroll along the Thames Path for stunning riverside views.
Visit the Excel London market for unique local crafts and food.
Try the classic fish and chips at The Fish & Eels nearby.
Explore the Royal Docks for a taste of London's maritime history.
Discover hidden treasures at the nearby Custom House Art Gallery.

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Select your room type

Novotel London Excel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Premium Queen Room

2 persons

270 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Double Room Two Single Beds

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Standard Queen Room

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room 1 Queen size bed convertible sofa

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Novotel London Excel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Sauna
Turkish bath
Steam room

Room features

Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Novotel London Excel, dining options feature a delightful blend of international and European cuisines, complemented by stunning views of Victoria Dock. With a focus on family-friendly atmospheres and accommodating dietary preferences, visitors can enjoy relaxed meals at any time of day.

UPPER DECK

International

Ambiance

Family-friendly, Traditional atmosphere with views of Victoria Dock

Key Offerings

Savor a diverse menu featuring vegetarian and gluten-free options, perfect for family gatherings or casual dinners. Enjoy the beautiful scenery while dining on the terrace.

Reservation

Reservations recommended

Breakfast: Mon-Fri 06:00-10:00, Sat-Sun 06:00-11:00; Dinner: Daily 18:00-23:00

THE UPPER DECK

International, European

Ambiance

Family-friendly, Modern setting with scenic views of the Thames

Key Offerings

Indulge in a variety of meal options including vegan, vegetarian, and gluten-free dishes, all served in a casual restaurant and bar environment with lovely views of the waterfront.

Reservation

Reservations recommended

Breakfast: Mon-Fri 06:00-10:00, Sat-Sun 06:00-11:00; Dinner: Daily 18:00-23:00

Novotel London Excel Location

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA

Map view

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA

City landmarks

Library

Charlton House

2.0 mi

Event hall

The O2

2.1 mi

Castle

Tower of London

4.3 mi

Landmark

Quantum Cloud

4300 ft

Museum

The Crystal

2100 ft

Harbour

Trinity Buoy Wharf

3900 ft

Landmark

The Dockers Sculpture

5100 ft

Landmark

Emirates Air Line

2700 ft

Landmark

I Am the Greatest

4900 ft

Landmark

Canning Town

1.3 mi

Landmark

Royal Arsenal

2.4 mi

Museum

Museum of London Docklands

2.1 mi

Landmark

STAR WARS Identities at The O2

5100 ft

Landmark

DC Exhibition

5200 ft

Landmark

Dinosaurs Unleashed London O2

5200 ft

Landmark

House Mill

1.9 mi

Harbour

Tower Bridge

4.3 mi

Gallery

Now Gallery

1.0 mi

Park

Thames Barrier Park

1.4 mi

Park

Greenwich Peninsula Ecology Park

2.3 mi

Art object

Traffic Light Tree

1.5 mi

Landmark

Silvertown

1.7 mi

Landmark

Longplayer

3800 ft

Museum

Cutty Sark

2.3 mi

Landmark

Savers Health & Beauty

4500 ft

Landmark

Up at The O2

2.2 mi

Landmark

The Millennium Dome Millennium Way

2.1 mi

Landmark

Emirates Aviation Experience

2.0 mi

Nearby

Convention Centre

ExCeL London

1900 ft

Bridge

Royal Victoria Dock and Bridge

1400 ft

Restaurants

China Palace

500 ft

K Warehouse 2 Western Gateway Unit R1 Warehouse

Zero Sette Restaurant

600 ft

K Warehouse 2 Western Gateway Unit R3

Bagel factory

600 ft

1 Western Gateway ExCel Centre

Prime Burger ExCel London

2900 ft

ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks

Fox @ Excel

3400 ft

K Warehouse 2 Western Gateway Excel Centre

Eeshi's Kitchen

1000 ft

Western Gateway Unit G2

Custom House Pub

1900 ft

272-283 Victoria Dock Road

Al Masar

1000 ft

8 Western Gateway

Explore London

Local Highlights Near Novotel London Excel

The Crystal

8 minutes' walk

Sustainable cities and energy exhibits await at The Crystal, a unique venue focusing on smart technology and urban innovation.

ExCeL London

7 minutes' walk

A premier conference and exhibition center hosting diverse events, including trade shows and concerts, just steps from the hotel.

Royal Victoria Dock and Bridge

6 minutes' walk

Beautiful waterfront views with a scenic bridge, perfect for leisurely strolls and capturing memorable photos.

Emirates Air Line

10 minutes' walk

A thrilling cable car experience offering stunning views of the Thames and London's skyline. Ideal for adventure seekers.

Queen Elizabeth Olympic Park

18 minutes' drive

Relaxing or engaging in sports, this expansive park features beautiful gardens and walking trails, perfect for leisure and fitness.

China Palace

2 minutes' walk

Authentic Chinese cuisine in a cozy setting with standout dishes like Peking Duck. Vegetarian options available.

Zero Sette Restaurant

3 minutes' walk

Italian dining with a modern flair, boasting pasta and seafood specialties. Reservations recommended for busy evenings.

The O2

6 minutes' drive

A vibrant venue for music and sports, featuring concerts and events year-round. Family-friendly options available.

Trinity Buoy Wharf

15 minutes' walk

An arts hub with galleries and eateries, showcasing social and cultural events, perfect for an evening out.

Getting around

City Centre

London16 min · 6.5 mi

Airports

London City (LCY)6 min · 2.4 mi

London Heathrow (LHR)58 min · 23.9 mi

Train

Charlton Train Station30 min · 1.6 mi

Charlton Railway Station30 min · 1.6 mi

Underground

Canning Town17 min · 4600 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at GBP 25 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP21.75 per person per day.

Pets

Pets are allowed on request.

Languages

English, French, Spanish, Italian, Hungarian, Polish, Russian, Hindi, Lithuanian

Number of floors:

Number of rooms:

237

Reviews and Ratings

Feedback about Novotel London Excel from previous guests about their experience.

Review score

Based on 2156 verified reviews

8.2/10

Great

82%

Recommend

Breakfast

7.7/10

Cleanliness

8.4/10

Comfort

8.5/10

Facilities

8.3/10

Free Wi-Fi

8.0/10

Location

8.9/10

Paid Wi-Fi

7.8/10

Staff

8.6/10

Value for money

8.0/10

based on 2982 reviews

4/5

Aiden from Ireland

Business traveller

Standard Queen Room

3 nights in November 2025

Reviewed:February 04, 2026

8.7/10

Excelent Hotel Stay

comfortable sofaspacious roommodern design

The room feature a large, queen bed. I found a sofa that was comfortable. I also appreciated a mini fridge in the room. The room was spacious. I really liked the modern design of the bathroom.

The coffee maker was broken.

Service

9/10

The staff provides quick assistance at reception. The team is professional. They ensure every guest feels welcome. Staff members also were eager to assist me with directions.

Location

8/10

The hotel is conveniently located. It provides excellent access to public transportation. A train station is very close by. This situation allows easy travel to various parts of the city.

Facilities

9/10

Breakfast offers various options. There are many views outside. The hotel maintains a clean and organized environment. The premises are accessible with digital keys.

0 Helpful

Show less

Jordan from United Kingdom

Family with children

Standard Double Room Two Single Beds

3 nights in November 2025

Reviewed:January 29, 2026

9.3/10

fab stay near excel!

friendly staffearly arrivaleasy processuncomfortable sofa

The staff was very friendly. I arrived before my check-in time. I was given a room with no problem at all. I was going to put my bag into the storage, but i was able to take my room early. I was charmed.

My air con did not work correctly in my room so it was hot. The sofa bed was not comfortable AT all. There were only two mugs in my room for coffee, and there were three of us.

Facilities

9/10

The hotel location is very convenient, especially if you are visiting excel centre. it is clean and modern. The hotel is easy to find and easy to travel to. Great access to public transport is available.

Location

9/10

The hotel is very close to amenities. The train stations are close by. You can find Excel Exhibition Centre nearby. Custom House station is very close. Access to local restaurants and shops is granted.

Dining

10/10

The breakfast was great. There was tasty food plus a lot of variety. Burgers were amazing. Pizza Picante was very good. I have nothing to complain about that.

0 Helpful

Sophia from United Kingdom

Family with children

Standard Double Room Two Single Beds

3 nights in October 2025

Reviewed:January 17, 2026

7/10

a decent hotel for excel visits

wide selectionclean roomstreet noisewarm room

the breakfast had a wide selection. i found this a real bonus. the rooms were clean and the linen was refreshed each day.

the room was warm at night. opening the window was not an option. lots of street noise was evident.

0 Helpful

John from United Kingdom

Business traveller

Standard Room 1 Queen size bed convertible sofa

3 nights in October 2025

Reviewed:December 09, 2025

6/10

average stay, nothing special

acceptable locationfood in fridgeimproperly cleaned

the location near the excel center was acceptable for the conference i attended.

Housekeeping definitely missed some spots. I found some left-behind food in the fridge. it made me wonder what else wasn't properly cleaned.

0 Helpful

FAQs

About Novotel London Excel

What is the check-in and check-out policy at Novotel London Excel?

Check-in is at 15:00 and check-out is by 12:00.

How far is Novotel London Excel from London City Airport?

The hotel is 5 km from London City Airport.

What dining options does Novotel London Excel provide?

The on-site Upper Deck Restaurant & Bar offers brasserie cuisine and has an outdoor terrace overlooking the Royal Victoria Dock.

Can I find nearby restaurants when staying at Novotel London Excel?

Nearby restaurants include La Barrique Wine Bar & Restaurant, Tapa Tapa, Med Grill, Zero Sette Restaurant, and Airline Cafe & Diner, all within 0.5 km.

What recreational facilities are available at Novotel London Excel?

Guests can enjoy a fitness centre, sauna, and steam room on-site.

What amenities are included in the rooms at Novotel London Excel?

Rooms are equipped with free Wi-Fi, a flat-screen TV, laptop safe, minibar, and coffee/tea making facilities.

What are the typical nearby attractions from Novotel London Excel?

Nearby attractions include the O2 Arena and Canary Wharf, both within 3 km.

How can guests stay connected at Novotel London Excel?

The hotel offers free Wi-Fi throughout the property.