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From198US$ /night
Check-in
10Jan2026Select date
Check-out
11Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

South Quay,, Padstow, United Kingdom, PL288BL
-
Next to Padstow Harbour
Great
8.5
9.1
/10
3.8
4.4
/5

Location

The Old Custom House is situated on Padstow's South Quay, overlooking a historic working harbour. Guests can enjoy easy access to local shops, fine dining restaurants, and various boat trips right at their doorstep. The scenic views across Padstow's South Quay enhance the overall experience.

Rooms

This hotel offers 23 en-suite boutique bedrooms, each stylishly decorated to blend character with contemporary design. All rooms provide harbour views, allowing guests to wake up to the picturesque scenery of Padstow. The accommodation supports a restful night's sleep with comfortable beds and luxury toiletries.

Dining

The Old Custom House features a bar that offers award-winning beers, West Country ciders, and fine wines by the glass. On-site dining includes a menu that combines hearty pub classics with seasonal specials, available for breakfast, lunch, and dinner. Patrons can enjoy their meals while soaking in the impressive vistas over the quay.

Pet-Friendly Amenities

The hotel accommodates well-behaved dogs in select rooms for an additional charge. Pets are allowed in the bar area, ensuring that all family members, including furry ones, can join in the experience. This pet-friendly policy enhances the flexibility of stays for dog owners.

Celebrations and Special Events

The Old Custom House provides versatile spaces suitable for various occasions, from corporate meetings to festive gatherings. Seasonal menus for events such as Christmas include two and three-course options crafted from local produce. Attendees can enjoy an atmosphere that complements both formal settings and casual get-togethers.

Highlights

Location: Scenic views across Padstow's South Quay

Rooms: 23 en-suite boutique bedrooms with luxury toiletries

Dining: Bar offering award-winning beers and seasonal specials

Pet-Friendly: Well-behaved dogs welcome in selected rooms

Must-do experiences

  • Sample the fresh seafood at Rick Stein's Fish & Chips in town.
  • Stroll along the scenic Camel Trail for stunning views and nature.
  • Visit the Padstow Museum to learn about the town's rich history.
  • Take a guided boat tour to discover the beautiful estuary wildlife.
  • Indulge in a traditional Cornish cream tea at The Cherry Tree.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
16 m² 
2 Single beds
Shower
Heating
Double Room Town View
2 persons
16 m² 
1 Double bed
Shower
Heating
Double Room
2 persons
16 m² 
1 Double bed
Shower
Heating
Standard Double Room
2 persons
15 m² 
1 Double bed
Shower
Heating
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • No pets allowed
  • Security
  • Adults only
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Pet amenities available
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Children

  • Children's menu

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Old Custom House, guests can delight in a selection of dining experiences that celebrate the flavors of Cornwall, all set against the stunning backdrop of Padstow's South Quay. With a mix of traditional British fare and fresh seafood, every meal promises to be a treat for the senses.
The Old Custom House Hotel Padstow Restaurant photo
The Old Custom House Hotel Padstow Restaurant photo
The Old Custom House Hotel Padstow Restaurant photo

Cally Oyster Bar and Grill

British, Seafood
Ambiance
Bright and inviting space with views across the quay, perfect for family gatherings or casual dining.
Key Offerings
An extensive menu featuring fresh, locally caught seafood and daily specials, alongside signature cocktails and local ciders.
Reservation
Recommended for dinner, especially during peak times.
Open for lunch and dinner daily from 12:00 - 21:00.

Pescadou

British, Seafood
Ambiance
Cozy, relaxed setting that highlights the charm of Padstow's coastal town.
Key Offerings
Signature dishes crafted from fresh local produce and fish sourced directly from the quay, providing a genuine taste of the region.
Reservation
Recommended to ensure a table during busy seasons.
Open for lunch and dinner daily from 12:00 - 21:00.

Location

South Quay,, Padstow, United Kingdom, PL288BL
Map view
South Quay,, Padstow, United Kingdom, PL288BL
Nearby
School Hill
Padstow Harbour
350 m
Aquarium
National Lobster Hatchery
20 m
Museum
Padstow Museum
340 m
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
450 m
Church
Church of St Petroc
420 m
Museum St. Clifton
Portside Gallery
170 m
Restaurants
Old Custom House Inn Restaurant
10 m
Inn Restaurant South Quay
The Basement
50 m
11 Broad Street
The Harbour Inn
30 m
Strand Street
Cherry Trees Coffee House
110 m
West Quay The Strand
St Petroc's Bistro
100 m
4 New Street
BinTwo
70 m
South Quay
Pucelli's
100 m
The Quay First Floor
Ruby's Bar
80 m
18 Broad Street
Embers Wood Fired Pizza
130 m
16 Market Place
Explore Padstow
Local Highlights near The Old Custom House
Top Attractions
Activities
Dining
Entertainment
National Lobster Hatchery
National Lobster Hatchery
1 minute walking
Sustainable marine conservation center with interactive displays and unique insights into lobster hatchery processes.
Padstow Harbour
Padstow Harbour
5 minutes walking
Scenic harbor featuring boats and shops, ideal for a leisurely stroll and admiring coastal views.
Prideaux Place Temple
Prideaux Place Temple
8 minutes walking
Historic manor house and gardens with beautiful architecture, offering guided tours in summer.
Padstow Museum
Padstow Museum
5 minutes walking
Local history museum showcasing Padstow's maritime heritage through exhibits and artifacts.
Camel Cycle Trail
9 minutes walking
Picturesque cycling path along the Camel Estuary, perfect for family outings or solo rides.
St Enodoc Golf Club
St Enodoc Golf Club
19 minutes walking
Renowned golf course with stunning views and challenging holes, ideal for golf enthusiasts.
Padstow Maize Maze
4.6 km
Family-friendly adventure featuring a large maze, perfect for all ages during summer and autumn.
Yoga Sessions
10 minutes walking
Relaxing yoga classes offered nearby with options for beginners and experienced practitioners.
Old Custom House Inn Restaurant
Old Custom House Inn Restaurant
1 minute walking
Cozy inn serving traditional British dishes with local seafood; known for their fresh catch of the day.
The Harbour Inn
The Harbour Inn
1 minute walking
Riverside pub offering relaxed dining with a focus on local ingredients and craft beers.
St Petroc's Bistro
St Petroc's Bistro
2 minutes walking
Elegant bistro serving modern British cuisine with seasonal menus; ideal for romantic dinners.
Cherry Trees Coffee House
Cherry Trees Coffee House
2 minutes walking
Charming café with a relaxed vibe, famous for their homemade cakes and expertly brewed coffee.
The Basement
The Basement
1 minute walking
Trendy bar hosting live music and events; a lively spot for nightlife with a vibrant atmosphere.
Padstow Harbour Lights
5 minutes walking
Family-friendly beachside entertainment area with evening shows and open-air movies during summer months.
Getting around
City Centre
Padstow5 min  ·  400 m
Airports
Newquay Cornwall International Airport (NQY)27 min  ·  17.9 km
Penzance (PZE)112 min  ·  74.4 km
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Property information and rules
Check-in
from 16:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel The Old Custom House serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
25
FAQs
About The Old Custom House
What are the check-in and check-out times at The Old Custom House?
Check-in is at 15:00 and check-out is at 10:00.
Is there an on-site restaurant at The Old Custom House?
The hotel features an on-site restaurant serving a menu that focuses on fresh, local seafood and British cuisine.
What room amenities are available at The Old Custom House?
Rooms include free Wi-Fi, a flat-screen TV, coffee/tea facilities, and some have views of the harbour or estuary.
What dining options are available near The Old Custom House?
Nearby restaurants include The Harbour Inn, The Basement, St Petroc's Bistro, and Pucelli's, all within 0.5 km.
What are the leisure activities available near The Old Custom House?
Guests can enjoy activities such as crabbing off the harbour wall and exploring the local shops and art galleries.
What is the distance from The Old Custom House to Newquay Airport?
The hotel is located approximately 20 km from Newquay Airport.
What types of beverages does The Old Custom House bar serve?
The bar serves award-winning local ales, West Country ciders, fine wines, classic cocktails, and barista coffee.
What breakfast options are available at The Old Custom House?
Guests can enjoy an award-winning breakfast featuring freshly cooked full English options and other light bites.
What languages are spoken by the staff at The Old Custom House?
The hotel staff primarily speaks English.
Is The Old Custom House suitable for families?
The hotel is family-friendly, offering children's menus and amenities but is also designated as an adults-only accommodation.
Which notable attractions are located near The Old Custom House?
Nearby attractions include Padstow Harbour, National Lobster Hatchery, and Brea Beach, with distances varying from 0.3 km to 1 km.

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