Crowne Plaza London - Docklands By Ihg, London — Top Rated (8+) from $142| BestHotel.net

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Crowne Plaza London - Docklands By Ihg Hotel Exterior photo

Crowne Plaza London - Docklands By Ihg Hotel Interior photo

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Key details

About the Hotel

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL

Next to ExCeL London

Great

8.5

8.7

/10

4.9

3.8

Amenities

Crowne Plaza London Docklands offers a heated indoor pool, a fully equipped gym, and a spa named Quad Club & Spa. Guests can enjoy relaxing in the steam room or rejuvenate in the sauna after a busy day. The hotel also provides eight versatile meeting rooms with floor-to-ceiling windows, accommodating various events from conferences to special occasions.

Rooms

The hotel comprises 210 well-appointed rooms with options like Superior Rooms and Executive Suites offering river views. Each room contains a flat-screen TV, a workspace, and complimentary high-speed internet access. Upgrading to a Suite provides additional space and an arrival mini bar, enhancing the overall stay experience.

Location

Situated close to London's key attractions, Crowne Plaza London Docklands is only 0.5 miles from the ExCeL Exhibition Centre and 4 miles from The O2 Arena. The nearby Royal Victoria DLR station allows for quick access to London's Underground network, reaching Central London in approximately 20 minutes. London City Airport is a mere 2 miles away, making arrivals convenient.

Wellness

Quad Club & Spa within the hotel offers various fitness facilities, including live classes and Peloton bikes. Guests can unwind in the hot tub and take advantage of the health club's resources. The spa provides personalized massage treatments designed to aid relaxation and rejuvenation.

Dining

The newly established Fremantle Bar & Kitchen presents an Australasian-inspired all-day dining experience. Guests can enjoy a diverse menu reflecting Mediterranean, Middle Eastern, Asian, and South American cuisines. Whether for brunch or team meetings, the venue caters to all dining occasions.

Highlights

Location: 0.5 miles from ExCeL Exhibition Centre

Wellness: Quad Club & Spa with indoor pool

Dining: Fremantle Bar & Kitchen

Business: Eight versatile meeting rooms

Must-do experiences

Stroll along the Thames Path for spectacular river views.
Visit the nearby Cutty Sark for maritime history and charm.
Try a traditional pie at The Gun pub, a local favorite.
Explore the vibrant Greenwich Market for unique crafts and food.
Take a river cruise to see the city from a different angle.

View all

Select your room type

Crowne Plaza London - Docklands By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Double Room Two Double Beds

2 persons

270 sq. feet

2 Double beds

Shower

Heating

room details

Standard Double Room Two Double Beds Mini Cooler

2 persons

270 sq. feet

2 Double beds

Shower

Heating

room details

Standard Double Room Mini Cooler

2 persons

270 sq. feet

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Crowne Plaza London - Docklands By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza London - Docklands, dining is an exploration of flavors, with Fremantle Bar & Kitchen offering a delightful blend of Australian and Asian cuisines. With a family-friendly, modern setting, it provides an inviting atmosphere perfect for indulging in diverse culinary experiences.

Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo

Fremantle Bar & Kitchen

Australian and Asian

Ambiance

Bright and open with a dockside view, creating a family-friendly environment.

Key Offerings

The menu features halal, vegetarian, vegan, gluten-free, and dairy-free options, alongside set menu suggestions that emphasize seasonal produce with a classical twist. The bar showcases a selection of local and craft beverages to complement the meals.

Reservation

Recommended for optimal seating.

Open for breakfast, brunch, lunch, and dinner.

Crowne Plaza London - Docklands By Ihg Hotel Location

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL

Map view

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL

City landmarks

Library

Charlton House

2.0 mi

Convention Centre

ExCeL London

2500 ft

Castle

Tower of London

4.1 mi

Harbour

Tower Bridge

4.1 mi

Landmark

Royal Arsenal

2.5 mi

Event hall

The O2

2.0 mi

Landmark

Chapel Of St George And St Helena At Former Dockland Settlement No. 1

3000 ft

Landmark

Up at The O2

2.0 mi

Landmark

Greenwich Park

2.3 mi

Landmark

St Luke's Community Centre

2100 ft

Landmark

Silo D

2800 ft

Landmark

Silvertown War Memorial

3700 ft

Landmark

Royal Oak Public House

4000 ft

Landmark

Old Royal Naval College

2.1 mi

Landmark

The Connaught Tavern

4400 ft

Landmark

Statue of Corbet Woodall

1.5 mi

Landmark

Fairbairn Hall

4700 ft

Landmark

Quantum Cloud

3500 ft

Museum

Museum of London Docklands

1.9 mi

Museum

Cutty Sark

2.2 mi

Landmark

ExCeL Exhibition Centre

3000 ft

Landmark

East Greenwich Gas Works War Memorial

5100 ft

Landmark

The Dockers Sculpture

4200 ft

Landmark

Canning Town

1.2 mi

Landmark

Roman Catholic Chapel Of St Margaret

1.0 mi

Theatre

Brick Lane Music Hall

1.6 mi

Harbour

Trinity Buoy Wharf

1.2 mi

Nearby

27 Western Gateway

Emirates Air Line

1800 ft

Museum

The Crystal

1100 ft

Bridge

Royal Victoria Dock and Bridge

1800 ft

Restaurants

Al Masar

100 ft

8 Western Gateway

Heroica Lounge

400 ft

Western Gateway Royal Victoria Dock

Marina

500 ft

Unit 4A

Eeshi's Kitchen

700 ft

Western Gateway Unit G2

Prime Burger ExCel London

2100 ft

ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks

China Palace

1100 ft

K Warehouse 2 Western Gateway Unit R1 Warehouse

Zero Sette Restaurant

1200 ft

K Warehouse 2 Western Gateway Unit R3

Bagel factory

1200 ft

1 Western Gateway ExCel Centre

Explore London

Explore the Surroundings

The Crystal

5 minutes' walk

A futuristic building focused on sustainability and smart technology, featuring interactive exhibits and a café.

Royal Victoria Dock and Bridge

7 minutes' walk

A picturesque dock area perfect for strolls and enjoying views, with nearby shops and cafes.

ExCeL London

9 minutes' walk

A major events venue hosting exhibitions and conferences, offering a vibrant atmosphere and various eateries.

The O2

40 minutes' walk

An iconic entertainment venue featuring concerts, shows, and a cinema, along with a rooftop experience.

Emirates Air Line

7 minutes' walk

A cable car offering panoramic views of London across the Thames. Great for thrill-seekers.

Bow Creek Ecology Park

18 minutes' walk

A peaceful nature reserve with trails and wildlife spotting, ideal for relaxation away from the city bustle.

Al Masar

1 minute' walk

Authentic Middle Eastern cuisine in a cozy atmosphere, known for its hearty shawarma and vegetarian options.

Heroica Lounge

2 minutes' walk

Stylish lounge offering international dishes and cocktails, with a relaxed vibe and outdoor terrace.

Eeshi's Kitchen

3 minutes' walk

A casual eatery serving global cuisine with a focus on healthy, fresh ingredients; vegan-friendly options available.

The O2

40 minutes' walk

Home to live concerts, comedy shows, and various events; offers family-friendly options and vibrant nightlife.

Trinity Buoy Wharf

10 minutes' walk

An arts and cultural space with galleries and outdoor artworks; great for casual strolls and local events.

Getting around

City Centre

London16 min · 6.3 mi

Airports

London City (LCY)6 min · 2.3 mi

London Heathrow (LHR)58 min · 23.8 mi

Train

Charlton Train Station30 min · 1.6 mi

Charlton Railway Station32 min · 1.6 mi

Underground

Canning Town14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at GBP 25 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP19.98 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, PanjabiÂ / Punjabi

Year renovated:

2007

Number of floors:

Number of rooms:

302

Former name

crowne plaza london - docklands, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza London - Docklands By Ihg Hotel from previous guests about their experience.

Review score

Based on 2145 verified reviews

8.5/10

Great

88%

Recommend

Breakfast

8.4/10

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

8.7/10

Free Wi-Fi

8.6/10

Location

8.9/10

Paid Wi-Fi

8.0/10

Staff

9.0/10

Value for money

8.3/10

based on 2193 reviews

4/5

Diane from Canada

Family with children

Standard Double Room Single Sofa Bed

3 nights in October 2025

Reviewed:January 07, 2026

7/10

fair stay

size roomfriendly staffjacuzzi accesssmall areabare buffetmissing tables

i found the room good in size and cleanliness was decent. the steam room and jacuzzi were the best parts. staff was friendly and helpful there.

the breakfast area was quite small. there weren't any tables available when we went down to eat. the breakfast buffet was bare and not replenished.

0 Helpful

Riley from United Kingdom

Family with children

Standard Double Room Mini Cooler

3 nights in November 2025

Reviewed:January 02, 2026

9.0/10

surprisingly smooth stay

helpful teamearly check-inroom availability

the reception team, especially fatima, was helpful . she even helped us take group photos with the bride, as we were there for a hen party. the early check-in was also very useful, it allowed us to decorate the rooms as requested.

i booked rooms with two beds, but they were not available upon arrival. i was told it was just a preference, yet i specifically booked it to avoid any issues.

Facilities

9/10

the swimming pool was kept clean, a great asset for families visiting. its size suited children well. the location is convenient for access to public transport.

Dining

8/10

breakfast offered a perfect variety of items and all were presented well. i found it delicious (especially the pastries!), with a wide array of options to cater to different tastes. the restaurant staff were friendly.

Service

10/10

the reception team was cute throughout our stay, providing assistance whenever needed. suma, lilia, and fatima stood out with their really good service. federico, the manager, introduced himself and gave us advice about local travel.

Rooms

9/10

our room was spacious, quiet, and super clean, perfect for a family with children. it included necessary amenities for a comfortable stay. the room also provided a relaxing environment after a long day.

0 Helpful

Hannah from United Kingdom

Couple

Standard Room

3 nights in November 2025

Reviewed:November 27, 2025

9/10

free voucherswide selectionshort walk

The hotel provided complimentary drink vouchers upon arrival , a gesture I found very cute. Breakfast offered a wide selection of delicious items. The location was convenient to the O2 via the cloud cable car, just a short walk away.

The room lacked a view of the docks , facing a residential building instead.

0 Helpful

FAQs

About Crowne Plaza London - Docklands By Ihg

Which landmarks are closest to the 4-star Crowne Plaza London - Docklands By Ihg Hotel?

The international ExCeL London Convention Centre is one of the top-rated landmarks (8.6/10) placed within a 9-minute walk from the 4-star Crowne Plaza London - Docklands By Ihg Hotel.

What is the closest airport to the Crowne Plaza London - Docklands By Ihg Hotel?

London City airport is located within a 10-minute drive (5 km) from the Crowne Plaza London - Docklands By Ihg Hotel.

Can we park our car at the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel?

Guests of the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel can take advantage of parking.

What payment methods are available in the 4-star Crowne Plaza London - Docklands By Ihg Hotel?

At the 4-star Crowne Plaza London - Docklands By Ihg Hotel, you can pay using Visa and American Express.

What kinds of rooms does the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel offer?

The stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel offers such room types as Premium King Room, Mini Double Room, and Standard King Room.

Are there any business facilities featured at the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel?

Yes, for business travellers the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel provides a laptop safe and a photocopier.

Are there any cleaning services provided at the 4-star Crowne Plaza London - Docklands By Ihg Hotel?

Yes, the 4-star Crowne Plaza London - Docklands By Ihg Hotel offers dry cleaning and housekeeping service.

What spa facilities are provided at this stylish hotel?

At a full spa and a spa salon featured at this stylish hotel guests can receive such spa procedures as spa service. Additionally, a steam room, a Jacuzzi, and a sauna are offered on-site.

Do you have a pool at the 4-star Crowne Plaza London - Docklands By Ihg Hotel?

Yes, the 4-star Crowne Plaza London - Docklands By Ihg Hotel features an indoor swimming pool.