What is the check-in and check-out policy at Crowne Plaza London - Docklands By Ihg?
Check-in is at 15:00 and check-out is at 11:00.
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Crowne Plaza London - Docklands By Ihg, London
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Key details
About the Hotel
Royal Victoria Dock, Western Gateway, London, E16 1AL,
- Next to ExCeL London
Great
8.5
8.7
4.9
3.9
4-star riverside hotel in Docklands with a spa and versatile meeting spaces
Amenities
Crowne Plaza London Docklands offers a
Rooms
The hotel comprises 210 well-appointed rooms with options like
Location
Situated close to London's key attractions, Crowne Plaza London Docklands is only 0.5 miles from the ExCeL Exhibition Centre and 4 miles from The O2 Arena. The nearby Royal Victoria DLR station allows for quick access to London's Underground network, reaching Central London in approximately 20 minutes. London City Airport is a mere 2 miles away, making arrivals convenient.
Wellness
Dining
The newly established
Highlights
Location: 0.5 miles from ExCeL Exhibition Centre
Wellness: Quad Club & Spa with indoor pool
Dining: Fremantle Bar & Kitchen
Business: Eight versatile meeting rooms
Must-do experiences
- Stroll along the Thames Path for spectacular river views.
- Visit the nearby Cutty Sark for maritime history and charm.
- Try a traditional pie at The Gun pub, a local favorite.
- Explore the vibrant Greenwich Market for unique crafts and food.
- Take a river cruise to see the city from a different angle.
Select your room type
Crowne Plaza London - Docklands By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard King Room2 persons25 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Double Room Two Double Beds2 persons25 sq. feet2 Double bedsAir conditioningBathtubroom details
- Standard Double Room Two Double Beds Mini Cooler2 persons25 sq. feet2 Double bedsAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Crowne Plaza London - Docklands By Ihg offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Crowne Plaza London - Docklands, dining is an exploration of flavors, with Fremantle Bar & Kitchen offering a delightful blend of Australian and Asian cuisines. With a family-friendly, modern setting, it provides an inviting atmosphere perfect for indulging in diverse culinary experiences.
Crowne Plaza London - Docklands By Ihg Location
Royal Victoria Dock, Western Gateway, London, E16 1AL,
Explore London
Explore the Surroundings
The Crystal
5 minutes' walk
A futuristic building focused on sustainability and smart technology, featuring interactive exhibits and a café.
Royal Victoria Dock and Bridge
7 minutes' walk
A picturesque dock area perfect for strolls and enjoying views, with nearby shops and cafes.
ExCeL London
9 minutes' walk
A major events venue hosting exhibitions and conferences, offering a vibrant atmosphere and various eateries.
The O2
40 minutes' walk
An iconic entertainment venue featuring concerts, shows, and a cinema, along with a rooftop experience.
Emirates Air Line
7 minutes' walk
A cable car offering panoramic views of London across the Thames. Great for thrill-seekers.
Bow Creek Ecology Park
18 minutes' walk
A peaceful nature reserve with trails and wildlife spotting, ideal for relaxation away from the city bustle.
Al Masar
1 minute' walk
Authentic Middle Eastern cuisine in a cozy atmosphere, known for its hearty shawarma and vegetarian options.
Heroica Lounge
2 minutes' walk
Stylish lounge offering international dishes and cocktails, with a relaxed vibe and outdoor terrace.
Eeshi's Kitchen
3 minutes' walk
A casual eatery serving global cuisine with a focus on healthy, fresh ingredients; vegan-friendly options available.
The O2
40 minutes' walk
Home to live concerts, comedy shows, and various events; offers family-friendly options and vibrant nightlife.
Trinity Buoy Wharf
10 minutes' walk
An arts and cultural space with galleries and outdoor artworks; great for casual strolls and local events.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 19.98 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel
Reviews and Ratings
Feedback about Crowne Plaza London - Docklands By Ihg from previous guests about their experience.
Guest reviewsbased on 2470 reviews
Diane from Canada
Family with children
Standard Double Room Single Sofa Bed
3 nights in October 2025
|
Reviewed: January 07, 2026
7/10
fair stay
size room friendly staff jacuzzi access small area bare buffet missing tables
i found the room good in size and cleanliness was decent. the steam room and jacuzzi were the best parts. staff was friendly and helpful there.
the breakfast area was quite small. there weren't any tables available when we went down to eat. the breakfast buffet was bare and not replenished.
0 Helpful
Riley from United Kingdom
Family with children
Standard Double Room Mini Cooler
3 nights in November 2025
|
Reviewed: January 02, 2026
9.0/10
surprisingly smooth stay
helpful team early check-in
the reception team, especially fatima, was helpful . she even helped us take group photos with the bride, as we were there for a hen party. the early check-in was also very useful, it allowed us to decorate the rooms as requested.
i booked rooms with two beds, but they were not available upon arrival. i was told it was just a preference, yet i specifically booked it to avoid any issues.
Facilities
9/10
the swimming pool was kept clean, a great asset for families visiting. its size suited children well. the location is convenient for access to public transport.
Dining
8/10
breakfast offered a perfect variety of items and all were presented well. i found it delicious (especially the pastries!), with a wide array of options to cater to different tastes. the restaurant staff were friendly.
Service
10/10
the reception team was cute throughout our stay, providing assistance whenever needed. suma, lilia, and fatima stood out with their really good service. federico, the manager, introduced himself and gave us advice about local travel.
Rooms
9/10
our room was spacious, quiet, and super clean, perfect for a family with children. it included necessary amenities for a comfortable stay. the room also provided a relaxing environment after a long day.
0 Helpful
|
Hannah from United Kingdom
Couple
Standard Room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10
free vouchers wide selection short walk
The hotel provided complimentary drink vouchers upon arrival , a gesture I found very cute. Breakfast offered a wide selection of delicious items. The location was convenient to the O2 via the cloud cable car, just a short walk away.
The room lacked a view of the docks , facing a residential building instead.
0 Helpful
Show more reviews
FAQs
About Crowne Plaza London - Docklands By Ihg
How far is Crowne Plaza London - Docklands By Ihg from London City Airport?
The hotel is 5 km from London City Airport, approximately a 10-minute drive.
What dining options are available at Crowne Plaza London - Docklands By Ihg?
Guests can enjoy Australasian-inspired cuisine at the on-site Fremantle Bar & Kitchen.
What are some nearby restaurants to Crowne Plaza London - Docklands By Ihg?
Nearby restaurants include Top 1 Forever Restaurant, Al Masar, Airline Cafe & Diner, and Docklands Bar & Grill, all within 0.5 km.
What room amenities can guests expect at Crowne Plaza London - Docklands By Ihg?
Rooms feature air conditioning, a flat-screen TV, free Wi-Fi, and tea/coffee making facilities.
Does Crowne Plaza London - Docklands By Ihg provide any spa services?
The Quad Club & Spa offers a variety of luxury spa treatments along with a sauna, steam room, and indoor pool.
What attractions are close to Crowne Plaza London - Docklands By Ihg?
Nearby attractions include The O2 Arena, ExCeL Exhibition Centre, and the Emirates Air Line cable car, all within a short distance.
What are the breakfast options at Crowne Plaza London - Docklands By Ihg?
Breakfast is available for an additional charge of £19, with discounts available for children.
What fitness amenities does Crowne Plaza London - Docklands By Ihg offer?
The hotel features a fully equipped fitness center and an indoor swimming pool.
Are there business services available at Crowne Plaza London - Docklands By Ihg?
Yes, the hotel provides meeting rooms and conference spaces suited for business travelers.
How accessible is Crowne Plaza London - Docklands By Ihg for guests with limited mobility?
The hotel offers accessible rooms and facilities for guests with special needs.
What leisure activities are available at Crowne Plaza London - Docklands By Ihg?
Guests can enjoy spa treatments, indoor swimming, and fitness activities at the on-site Quad Club & Spa.
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