Crowne Plaza London - Docklands By Ihg Hotel Exterior photoCrowne Plaza London - Docklands By Ihg Hotel Exterior photoCrowne Plaza London - Docklands By Ihg Hotel Interior photo
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From142US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
-
Next to ExCeL London
Great
8.5
8.7
/10
4.9
3.8
/5

Amenities

Crowne Plaza London Docklands offers a heated indoor pool, a fully equipped gym, and a spa named Quad Club & Spa. Guests can enjoy relaxing in the steam room or rejuvenate in the sauna after a busy day. The hotel also provides eight versatile meeting rooms with floor-to-ceiling windows, accommodating various events from conferences to special occasions.

Rooms

The hotel comprises 210 well-appointed rooms with options like Superior Rooms and Executive Suites offering river views. Each room contains a flat-screen TV, a workspace, and complimentary high-speed internet access. Upgrading to a Suite provides additional space and an arrival mini bar, enhancing the overall stay experience.

Location

Situated close to London's key attractions, Crowne Plaza London Docklands is only 0.5 miles from the ExCeL Exhibition Centre and 4 miles from The O2 Arena. The nearby Royal Victoria DLR station allows for quick access to London's Underground network, reaching Central London in approximately 20 minutes. London City Airport is a mere 2 miles away, making arrivals convenient.

Wellness

Quad Club & Spa within the hotel offers various fitness facilities, including live classes and Peloton bikes. Guests can unwind in the hot tub and take advantage of the health club's resources. The spa provides personalized massage treatments designed to aid relaxation and rejuvenation.

Dining

The newly established Fremantle Bar & Kitchen presents an Australasian-inspired all-day dining experience. Guests can enjoy a diverse menu reflecting Mediterranean, Middle Eastern, Asian, and South American cuisines. Whether for brunch or team meetings, the venue caters to all dining occasions.

Highlights

Location: 0.5 miles from ExCeL Exhibition Centre

Wellness: Quad Club & Spa with indoor pool

Dining: Fremantle Bar & Kitchen

Business: Eight versatile meeting rooms

Must-do experiences

  • Stroll along the Thames Path for spectacular river views.
  • Visit the nearby Cutty Sark for maritime history and charm.
  • Try a traditional pie at The Gun pub, a local favorite.
  • Explore the vibrant Greenwich Market for unique crafts and food.
  • Take a river cruise to see the city from a different angle.
View all

Select your room type

Crowne Plaza London - Docklands By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Standard Double Room Two Double Beds
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
Standard Double Room Two Double Beds Mini Cooler
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
Standard Double Room Mini Cooler
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
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Facilities

Crowne Plaza London - Docklands By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza London - Docklands, dining is an exploration of flavors, with Fremantle Bar & Kitchen offering a delightful blend of Australian and Asian cuisines. With a family-friendly, modern setting, it provides an inviting atmosphere perfect for indulging in diverse culinary experiences.
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo

Fremantle Bar & Kitchen

Australian and Asian
Ambiance
Bright and open with a dockside view, creating a family-friendly environment.
Key Offerings
The menu features halal, vegetarian, vegan, gluten-free, and dairy-free options, alongside set menu suggestions that emphasize seasonal produce with a classical twist. The bar showcases a selection of local and craft beverages to complement the meals.
Reservation
Recommended for optimal seating.
Open for breakfast, brunch, lunch, and dinner.

Crowne Plaza London - Docklands By Ihg Hotel Location

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Map view
Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Nearby
27 Western Gateway
Emirates Air Line
1800 ft
Museum
The Crystal
1100 ft
Bridge
Royal Victoria Dock and Bridge
1800 ft
Restaurants
Al Masar
100 ft
8 Western Gateway
Heroica Lounge
400 ft
Western Gateway Royal Victoria Dock
Marina
500 ft
Unit 4A
Eeshi's Kitchen
700 ft
Western Gateway Unit G2
Prime Burger ExCel London
2100 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
China Palace
1100 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
1200 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
1200 ft
1 Western Gateway ExCel Centre
Explore London
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
The Crystal
The Crystal
5 minutes' walk
A futuristic building focused on sustainability and smart technology, featuring interactive exhibits and a café.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
7 minutes' walk
A picturesque dock area perfect for strolls and enjoying views, with nearby shops and cafes.
ExCeL London
ExCeL London
9 minutes' walk
A major events venue hosting exhibitions and conferences, offering a vibrant atmosphere and various eateries.
The O2
The O2
40 minutes' walk
An iconic entertainment venue featuring concerts, shows, and a cinema, along with a rooftop experience.
Emirates Air Line
Emirates Air Line
7 minutes' walk
A cable car offering panoramic views of London across the Thames. Great for thrill-seekers.
Bow Creek Ecology Park
18 minutes' walk
A peaceful nature reserve with trails and wildlife spotting, ideal for relaxation away from the city bustle.
Al Masar
Al Masar
1 minute' walk
Authentic Middle Eastern cuisine in a cozy atmosphere, known for its hearty shawarma and vegetarian options.
Heroica Lounge
Heroica Lounge
2 minutes' walk
Stylish lounge offering international dishes and cocktails, with a relaxed vibe and outdoor terrace.
Eeshi's Kitchen
Eeshi's Kitchen
3 minutes' walk
A casual eatery serving global cuisine with a focus on healthy, fresh ingredients; vegan-friendly options available.
The O2
The O2
40 minutes' walk
Home to live concerts, comedy shows, and various events; offers family-friendly options and vibrant nightlife.
Trinity Buoy Wharf
Trinity Buoy Wharf
10 minutes' walk
An arts and cultural space with galleries and outdoor artworks; great for casual strolls and local events.
Getting around
City Centre
London16 min  ·  6.3 mi
Airports
London City (LCY)6 min  ·  2.3 mi
London Heathrow (LHR)58 min  ·  23.8 mi
Train
Charlton Train Station30 min  ·  1.6 mi
Charlton Railway Station32 min  ·  1.6 mi
Underground
Canning Town14 min  ·  3700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza London - Docklands By Ihg Hotel from previous guests about their experience.
Review score
Based on 2145 verified reviews
8.5/10
Great
88%
Recommend
Breakfast
8.4/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
8.9/10
Paid Wi-Fi
8.0/10
Staff
9.0/10
Value for money
8.3/10
Guest reviews
based on 2145 reviews
8.5/10
based on 2193 reviews
4/5
based on 3979 reviews
8.5/10
Diane from Canada
Family with children
Standard Double Room Single Sofa Bed
3 nights in October 2025
|
Reviewed:January 07, 2026
7/10

fair stay

size roomfriendly staffjacuzzi accesssmall areabare buffetmissing tables
i found the room good in size and cleanliness was decent. the steam room and jacuzzi were the best parts. staff was friendly and helpful there.
the breakfast area was quite small. there weren't any tables available when we went down to eat. the breakfast buffet was bare and not replenished.
0 Helpful
Riley from United Kingdom
Family with children
Standard Double Room Mini Cooler
3 nights in November 2025
|
Reviewed:January 02, 2026
9.0/10

surprisingly smooth stay

helpful teamearly check-inroom availability
the reception team, especially fatima, was helpful . she even helped us take group photos with the bride, as we were there for a hen party. the early check-in was also very useful, it allowed us to decorate the rooms as requested.
i booked rooms with two beds, but they were not available upon arrival. i was told it was just a preference, yet i specifically booked it to avoid any issues.
Facilities
9/10
the swimming pool was kept clean, a great asset for families visiting. its size suited children well. the location is convenient for access to public transport.
Dining
8/10
breakfast offered a perfect variety of items and all were presented well. i found it delicious (especially the pastries!), with a wide array of options to cater to different tastes. the restaurant staff were friendly.
Service
10/10
the reception team was cute throughout our stay, providing assistance whenever needed. suma, lilia, and fatima stood out with their really good service. federico, the manager, introduced himself and gave us advice about local travel.
Rooms
9/10
our room was spacious, quiet, and super clean, perfect for a family with children. it included necessary amenities for a comfortable stay. the room also provided a relaxing environment after a long day.
0 Helpful
|
Show more
Hannah from United Kingdom
Couple
Standard Room
3 nights in November 2025
|
Reviewed:November 27, 2025
9/10
free voucherswide selectionshort walk
The hotel provided complimentary drink vouchers upon arrival , a gesture I found very cute. Breakfast offered a wide selection of delicious items. The location was convenient to the O2 via the cloud cable car, just a short walk away.
The room lacked a view of the docks , facing a residential building instead.
0 Helpful
FAQs
About Crowne Plaza London - Docklands By Ihg
Which landmarks are closest to the 4-star Crowne Plaza London - Docklands By Ihg Hotel?
The international ExCeL London Convention Centre is one of the top-rated landmarks (8.6/10) placed within a 9-minute walk from the 4-star Crowne Plaza London - Docklands By Ihg Hotel.
What is the closest airport to the Crowne Plaza London - Docklands By Ihg Hotel?
London City airport is located within a 10-minute drive (5 km) from the Crowne Plaza London - Docklands By Ihg Hotel.
Can we park our car at the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel?
Guests of the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel can take advantage of parking.
What payment methods are available in the 4-star Crowne Plaza London - Docklands By Ihg Hotel?
At the 4-star Crowne Plaza London - Docklands By Ihg Hotel, you can pay using Visa and American Express.
What kinds of rooms does the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel offer?
The stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel offers such room types as Premium King Room, Mini Double Room, and Standard King Room.
Are there any business facilities featured at the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel?
Yes, for business travellers the stylish 4-star Crowne Plaza London - Docklands By Ihg Hotel provides a laptop safe and a photocopier.
Are there any cleaning services provided at the 4-star Crowne Plaza London - Docklands By Ihg Hotel?
Yes, the 4-star Crowne Plaza London - Docklands By Ihg Hotel offers dry cleaning and housekeeping service.
What spa facilities are provided at this stylish hotel?
At a full spa and a spa salon featured at this stylish hotel guests can receive such spa procedures as spa service. Additionally, a steam room, a Jacuzzi, and a sauna are offered on-site.
Do you have a pool at the 4-star Crowne Plaza London - Docklands By Ihg Hotel?
Yes, the 4-star Crowne Plaza London - Docklands By Ihg Hotel features an indoor swimming pool.

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19Apr2026Select date
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Rooms and Guests2 Guests, 1 Room