Jen Hong Kong By Shangri-La Interior photoJen Hong Kong By Shangri-La Amenities photoJen Hong Kong By Shangri-La Exterior photo
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From87US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

508 Queen'S Road West, Western District, Hong Kong, China
-
Close to the harbour
Great
8.2
8.7
/10
4.5
4.3
/5

Family-Friendly Dining

At Jen Hong Kong by Shangri-La, children aged 6 and below dine free at all-day dining venues when accompanied by a dine-in adult. This offer allows families to enjoy buffet meals without additional charges, enhancing the value of the stay for those with young children. The hotel's commitment to family-oriented experiences makes dining enjoyable for all ages.

Strategic Location

Located in the Western District of Hong Kong, the hotel provides easy access to local attractions and public transportation. Guests can reach popular areas such as Central and Causeway Bay in just a short ride. The proximity to business districts makes it a practical choice for both leisure and business travelers.

Wellness Offerings

The hotel features fitness facilities, allowing guests to maintain their wellness routine during their stay. A variety of workouts are available in the fitness center, catering to different fitness levels. Guests can also enjoy the refreshing outdoor pool after their workouts for relaxation.

Comfortable Accommodations

Jen Hong Kong offers a range of comfortable rooms designed to accommodate families and business travelers alike. Well-appointed accommodations include options for spacious family rooms that provide ample living space. Each room is equipped with essential amenities to ensure a pleasant stay.

Business Facilities

The hotel caters to business travelers with meeting spaces equipped with modern technology. Various rooms are available for meetings and events, accommodating different group sizes. Business services, including printing and copying, are also accessible to guests.

Highlights

Dining: Buffet meals for children aged 6 and below

Location: Western District with easy access to attractions

Wellness: Fitness center and outdoor pool

Accommodations: Spacious family rooms available

Must-do experiences

  • Visit the vibrant street market at Tung Choi Street for tasty snacks.
  • Explore the tranquil Chi Lin Nunnery and nearby Nan Lian Garden.
  • Savor the dim sum at Tim Ho Wan, the Michelin-starred eatery.
  • Take the Star Ferry for stunning views of Victoria Harbour at sunset.
  • Discover local art at the Hong Kong Museum of Art after a stroll.
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Select your room type

Jen Hong Kong By Shangri-La offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Queen Room City View
2 persons
230 sq. feet 
1 Double bed
Shower
Air conditioning
Harbourscape Twin Bed
2 persons
230 sq. feet 
2 Single beds
Shower
Air conditioning
Superior Twin Room City View
2 persons
230 sq. feet 
2 Single beds
Shower
Air conditioning
Cityscape King Bed
2 persons
230 sq. feet 
1 King-size bed
Shower
Air conditioning
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Facilities

Jen Hong Kong By Shangri-La offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Jen Hong Kong By Shangri-La, culinary exploration begins at Café Malacca, where the vibrant flavors of Malaysian and Singaporean street cuisine take center stage. This welcoming venue invites families and travelers alike to indulge in rich, aromatic dishes while enjoying a modern, family-friendly atmosphere.
Jen Hong Kong By Shangri-La Restaurant photo
Jen Hong Kong By Shangri-La Restaurant photo
Jen Hong Kong By Shangri-La Restaurant photo

Café Malacca

Malaysian and Singaporean street-style cuisine
Ambiance
Modern, family-friendly setting designed for casual dining with a lively atmosphere.
Key Offerings
A delightful selection of signature dishes showcasing the unique spices and herbs characteristic of the region, crafted to evoke the essence of street food culture.
Reservation
no
Hours vary.

Jen Hong Kong By Shangri-La Location

508 Queen'S Road West, Western District, Hong Kong, China
Map view
508 Queen'S Road West, Western District, Hong Kong, China
Nearby
Shopping Area
The Westwood
1300 ft
Restaurants
Treasure Lake Seafood Restaurant
200 ft
Hill Road
No Milkshake No Life
400 ft
31-37 Hill Road Shop A
Hey Hey Kitchen
300 ft
Shop D
Cellar Door Wine & Tapas Bar
500 ft
G/F
Artisan room
700 ft
G/F
Jiang's Hunan chef
600 ft
G/F
Meeting Point Restaurant & Bar
500 ft
Shop 15-22
The Big Bite Flame Grill
900 ft
G/F
Teakha
1100 ft
G/F
Explore Hong Kong
Local Experiences Near Jen Hong Kong By Shangri-La
Top Attractions
Activities
Dining
Entertainment
Lo Pan Temple
Lo Pan Temple
8 minutes' walk
A historic temple dedicated to the God of Carpentry, offering insights into local spiritual beliefs and stunning architecture.
University Museum and Art Gallery
14 minutes' walk
A museum showcasing art and historical artifacts, perfect for those interested in culture and the arts, with free admission on certain days.
Man Mo Temple
Man Mo Temple
20 minutes' walk
A serene temple dedicated to the gods of literature and war, notable for its intricate designs and tranquil ambiance.
Western Market
Western Market
20 minutes' walk
A vibrant market selling local crafts, food, and souvenirs, perfect for immersing in the local culture.
Hiking at Victoria Peak
40 minutes' walk
A scenic hiking trail leading to breathtaking views of the city skyline and harbor, suitable for outdoor enthusiasts.
Yoga at Sun Yat Sen Memorial Park
17 minutes' walk
Relaxation options with outdoor yoga classes amidst lush gardens. Great for rejuvenating both body and mind.
Treasure Lake Seafood Restaurant
Treasure Lake Seafood Restaurant
1 minute' walk
A casual dining spot offering fresh seafood dishes, known for its lively atmosphere and affordable prices.
Cellar Door Wine & Tapas Bar
Cellar Door Wine & Tapas Bar
2 minutes' walk
An inviting wine bar featuring an extensive selection of wines and gourmet tapas, perfect for a cozy night out.
SoHo
SoHo
18 minutes' walk
A lively neighborhood with a blend of bars, restaurants, and art galleries, offering a vibrant nightlife scene.
PMQ
PMQ
25 minutes' walk
A creative hub featuring local designers and innovative dining, often hosting markets and cultural events for all ages.
Getting around
City Centre
Hong Kong8 min  ·  3.2 mi
Airports
Hong Kong H K Heliport (HHP)16 min  ·  6.4 mi
Chek Lap Kok (HKG)54 min  ·  22.4 mi
Train
MTR Hong Kong Station29 min  ·  1.5 mi
Underground
HKU4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site (reservation might be needed) at HKD 350 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of HKD 238 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean
Year renovated:
2008
Number of floors:
28
Number of rooms:
291
Former name
Traders Hotel, Hong Kong

Reviews and Ratings

Feedback about Jen Hong Kong By Shangri-La from previous guests about their experience.
Review score
Based on 740 verified reviews
8.5/10
Great
90%
Recommend
Breakfast
7.9/10
Cleanliness
8.5/10
Comfort
8.6/10
Facilities
8.1/10
Free Wi-Fi
9.1/10
Location
9.0/10
Paid Wi-Fi
8.9/10
Staff
9.0/10
Value for money
7.9/10
Guest reviews
based on 740 reviews
8.5/10
based on 1428 reviews
8.2/10
Jose from Spain
Single
Superior Twin Room City View
3 nights in November 2025
|
Reviewed:December 16, 2025
9.0/10

GREAT LOCATION, SUPER SERVICE!

great locationgood roomexcellent service
This location IS fantastic, just steps from the HKU MTR station. I found various shops near the hotel. The room had a good layout, AND I really enjoyed the seat by the window. Mandy, a staff member, offered excellent service by returning my headphones, which I APPRECIATED so much.
The hotel shows some wear and tear. I noticed visible signs of aging.
Facilities
8/10
The hotel provides basic amenities. A rooftop pool allows guests to relax while enjoying panoramic views OF the city. A gym is also available with a few machines.
Location
9/10
The hotel is on the western side of a local area AND is close to the HKU MTR station. This spot offers a quiet environment because it is near private housing, which makes it suitable for restful nights. Shops and restaurants are nearby.
Service
10/10
The staff is very friendly and accommodating to the needs of the guests. Mandy from the staff went out of her way to assist with A forgotten item. Wai provided recommendations for local restaurants THAT enhanced my dining experience.
0 Helpful
|
Show less
Jason from United States
Single
Deluxe Twin Room Harbour View
4 nights in November 2025
|
Reviewed:December 10, 2025
5/10

Acceptable, but Some Issues

train station proximitysewage odorpoor room standard
The hotel is very close to the train station, making it convenient to get around.
My room smelled STRONGLY of sewage. The bathroom had no real separation from the rest of the room. I heard EVERYTHING. This hotel does not meet the expected quality for the price.
0 Helpful
David from United Kingdom
Couple
Club Queen Room Harbour View
3 nights in November 2025
|
Reviewed:December 01, 2025
9/10

DEFINITELY returning!

great locationconvenient dinnerwalking distance
this hotel location is fantastic! the MTR entrance is right across the street. There are lots of food and shopping options within walking distance, SO convenient. Cafe Malacca Malaysian restaurant onsite provides good and convenient dinner after a late check-in.
0 Helpful
David from United States
Single
Deluxe Twin Room Harbour View
3 nights in August 2025
|
Reviewed:September 10, 2025
6/10

Acceptable stay, some issues

friendly staffconvenient locationbreakfast varietyaged roomsoft pillowstrange smell
The front desk staff WERE friendly. They helped with directions. The location IS very convenient, near the train station. I also appreciate the variety of food at breakfast.
The room looked aged. There was also a strange smell. The pillow WAS too soft FOR me. I did not sleep well.
0 Helpful
FAQs
About Jen Hong Kong By Shangri-La
What time can I check in and check out at Jen Hong Kong By Shangri-La?
Check-in is at 15:00 and check-out is at 12:00.
How far is Jen Hong Kong By Shangri-La from Hong Kong International Airport?
The hotel is approximately 30 minutes from Hong Kong International Airport.
Are there any restaurants on-site at Jen Hong Kong By Shangri-La?
Café Malacca, which specializes in Malaysian and Singaporean cuisine, is available on-site.
What facilities can I find for recreation at Jen Hong Kong By Shangri-La?
The hotel features a seasonal outdoor pool and a fully-equipped fitness center.
Is Wi-Fi available at Jen Hong Kong By Shangri-La?
Free Wi-Fi is available throughout the property.
Which nearby attractions are close to Jen Hong Kong By Shangri-La?
Nearby attractions include Victoria Harbour (0.5 km) and the Hong Kong-Macau Ferry Terminal (0.5 km).
What are the parking arrangements at Jen Hong Kong By Shangri-La?
Private parking is available on-site for 350 HKD per day, and a reservation is needed.
What are the available amenities in the rooms at Jen Hong Kong By Shangri-La?
Rooms include air conditioning, a flat-screen TV, and a coffee maker.
What transportation services does Jen Hong Kong By Shangri-La provide?
The hotel offers complimentary shuttle services to major business districts and tourist attractions.
What languages do the staff speak at Jen Hong Kong By Shangri-La?
The staff is proficient in English and Mandarin.
How far is Jen Hong Kong By Shangri-La from the nearest MTR station?
The hotel is only steps away from HKU MTR Station, approximately 0.5 km away.
Is there a breakfast option at Jen Hong Kong By Shangri-La?
Breakfast is available for an additional charge of 238 HKD.

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Rooms and Guests2 Guests, 1 Room