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From117US$ /night
Check-in
26Feb2026Select date
Check-out
27Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Near the Imperial Gardens
Great
8.4
9.0
/10
4.5
4.2
/5

Accommodations

Eighty-four rooms reside within a Grade II listed building showcasing Regency architecture. The Renascence Suites offer king-size four-poster beds, stunning views of the Imperial Gardens, and Nespresso machines. Each room provides Egyptian cotton bedding and botanical toiletries from 100 Acres, ensuring a comfortable retreat.

Dining

Victoria's Restaurant serves dishes made from locally sourced produce, featuring a menu inspired by the seasons. Guests can also enjoy the extensive gin selection at the Gold Cup Bar, which includes 60 rare varieties. Afternoon tea offerings range from classic sandwiches to bottomless Prosecco experiences in the outdoor garden area.

Unique History

The hotel originally opened in 1838 as one of the country's first purpose-built hotels. Throughout its history, it has hosted prominent figures and events, retaining charm while integrating modern comforts. Its stunning neoclassical exterior is accented by original Pugin-designed wallpaper, connecting past elegance with contemporary design.

Event Spaces

The Regency Suite accommodates up to 120 guests, making it a versatile venue for conferences and social gatherings. The Lounge offers a charming atmosphere for private meetings and dinners, flooded with natural light. Each space is equipped with high-tech facilities and customizable layouts.

Pet-Friendly Amenities

The hotel welcomes well-trained dogs in select rooms, ensuring a comfortable stay for both pets and their owners. Canine guests receive special treatment with designated dog beds and bowls provided. The team offers information on nearby walking routes tailored for furry friends.

Highlights

Location: Iconic landmark on the Promenade

Rooms: Renascence Suites with stunning views

Dining: Victoria's Restaurant with seasonal menus

Event Spaces: Regency Suite for up to 120 guests

Must-do experiences

  • Stroll through Pittville Park and enjoy a peaceful lakeside picnic.
  • Taste traditional Cotswold sausage rolls at the Cheltenham Food Market.
  • Visit the Holst Birthplace Museum and learn about composer Gustav Holst.
  • Explore the hidden gem of the Johnson Gallery for local art.
  • Catch a performance at the Everyman Theatre for a taste of local culture.
View all

Select your room type

Queens Hotel Cheltenham offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

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Facilities

Queens Hotel Cheltenham offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Queens Hotel Cheltenham, dining unfolds as a delightful exploration of British flavors, featuring dishes crafted from locally sourced ingredients. With a relaxed atmosphere and a focus on seasonal offerings, guests can experience both casual and refined culinary delights throughout the day.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
Stylish setting with large windows inviting natural light, creating an enjoyable dining atmosphere.
Key Offerings
Indulge in creative starters like truffle arancini, herb-crusted lamb rack, and other seasonal dishes including spiced salmon and the inviting Queens Lobster Roll. A range of dietary options including vegetarian, vegan, gluten-free, and dairy-free are available, complemented by artisanal baked goods from La Boulangerie Artisan and locally sourced meats.
Reservation
Reservations are recommended for a smoother dining experience.
Open daily from 12:00 to 21:00 for lunch and dinner, with high tea offerings.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham
Top Attractions
Activities
Dining
Entertainment
The Wilson
The Wilson
9 minutes' walk
Art gallery and museum showcasing local history, with regularly curated exhibitions and free admission on select days.
Pittville Park
Pittville Park
20 minutes' walk
Stunning park featuring scenic lakes, extensive gardens, and a children's play area-ideal for family picnics.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
Museum dedicated to composer Gustav Holst, detailing his life and musical heritage, with guided tours offered.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
Historic church known for its striking architecture and peaceful gardens-frequent concerts and community events held.
Walks With Hawks
10 minutes' drive
Experience falconry with thrilling displays, interactive sessions, and guided walks with hawks-ideal for adventure seekers.
Sandford Parks Lido
Sandford Parks Lido
16 minutes' walk
Outdoor swimming pool with sunbathing areas-great for relaxation. Seasonal access available; check opening times.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
French restaurant offering a chic ambiance with classic dishes, wine pairings, and fantastic service. Reservations suggested.
Circus Bar
Circus Bar
1 minute' walk
Casual bar with a vibrant atmosphere, serving a diverse menu of drinks and light bites-perfect for socializing after hours.
Cheltenham Town Hall
Cheltenham Town Hall
4 minutes' walk
Historic venue hosting a variety of performances, including concerts and comedy nights, appealing to a diverse audience.
The Play Farm
The Play Farm
12 minutes' walk
Indoor play area for children featuring exciting play equipment, ensuring family-friendly fun all year round.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire Airport (GLO)12 min  ·  4.6 mi
Bristol Airport (BRS)126 min  ·  52.0 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Reviews and Ratings

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1088 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Guest reviews
based on 1901 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Queens Hotel Cheltenham
What is the check-in and check-out policy at Queens Hotel Cheltenham?
Check-in is from 15:00 and check-out is by 11:00.
How far is Queens Hotel Cheltenham from Cheltenham Racecourse?
The hotel is located 3 km from Cheltenham Racecourse.
Does Queens Hotel Cheltenham have a restaurant on-site?
Yes, Victoria's Restaurant serves modern British cuisine using fresh local produce.
What amenities are available in the rooms at Queens Hotel Cheltenham?
Rooms include air conditioning, a flat-screen TV, a minibar with complimentary soft drinks, and Nespresso machines.
Does Queens Hotel Cheltenham offer any business services?
The hotel provides dedicated event spaces suitable for meetings and conferences.
What recreational facilities are available at Queens Hotel Cheltenham?
Guests have free access to the Cheltenham Ladies College Sports Centre, which includes a swimming pool, gym, squash courts, and tennis courts.
How far is Gloucestershire Airport from Queens Hotel Cheltenham?
The hotel is approximately 10 minutes' drive from Gloucestershire Airport.
What food options are provided for breakfast at Queens Hotel Cheltenham?
Breakfast is available for an additional charge of £22 and includes options like pastries, pancakes, and healthy fruit yoghurt.
Is there a lounge or bar area at Queens Hotel Cheltenham?
Yes, there is a lounge bar open all day for coffees, drinks, and snacks.
Does Queens Hotel Cheltenham have accessible rooms?
Yes, the hotel offers dedicated accessible rooms featuring wider doors and accessible tables.

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