What is the check-in and check-out time at Sercotel Ayala?
Check-in is at 14:30 and check-out is at 12:00.
50 photos
Sercotel Ayala, Bilbao
238US$
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Key details
About the Hotel
Canciller Ayala, 3,
Bilbao,
Spain,
48008,
Basque Country
- Close to the city center
Great
8.9
Amenities
Sercotel Ayala offers
Rooms
Guest rooms range from
Location
Situated a few meters from both the train station and the
Business Facilities
The hotel provides a
Pet-Friendly Policies
Sercotel Ayala accommodates pet owners with a welcoming policy for dogs under 15 kg. Nearby parks provide ample space for exercise and relaxation for pets. This offers a convenient travel option for guests wishing to bring their furry companions.
Highlights
Location: 5-minute walk from train station
Rooms: 61 rooms available
Dining: Buffet breakfast service
Business: Lounge for corporate events
Must-do experiences
- Try a pintxos tour at the Mercado de la Ribera for local flavors.
- Visit the stunning Guggenheim Museum for modern art and architecture.
- Stroll through the Casco Viejo for charming streets and local shops.
- Sample the Basque cheesecake at La Viña, a must-have dessert.
- Catch a soccer match at San Mamés Stadium for local passion.
View all
Select your room type
Sercotel Ayala offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Basic Double Room
2 persons
155 sq. feet
1 Double bed
Shower
Heating
room details
Standard Double Room
2 persons
230 sq. feet
1 Double bed
Shower
Heating
room details
Double or Twin Room
2 persons
230 sq. feet
2 Single beds
Shower
Heating
room details
Superior Double Room
2 persons
335 sq. feet
1 Double bed
Shower
Coffee machine
room details
Show all roomsLess
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Facilities
Sercotel Ayala offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Sercotel Ayala Location
Canciller Ayala, 3,
Bilbao,
Spain,
48008,
Basque Country
Map view
Canciller Ayala, 3,
Bilbao,
Spain,
48008,
Basque Country
City landmarks
Museum
Guggenheim Museum Bilbao
1.0
mi
Museum
Museum of Fine Arts of Bilbao
1.1
mi
Market
Mercado de la Ribera
3600 ft
Landmark
Casco Viejo
3600 ft
Landmark
Azkuna Zentroa
3400 ft
Square
Plaza Nueva
3600 ft
Museum
Basque Ethnographic and Historical Museum
3600 ft
Church
Bilbao Cathedral
3600 ft
Cable Car
Funicular de Artxanda
1.1
mi
Bridge
Puente de La Salve
1.0
mi
Square
Plaza Berria
3600 ft
Landmark
Maritime Museum
1.5
mi
Bridge
Church of Saint Anthony the Great
3600 ft
Church
Basilica of Begona
1.4
mi
Landmark
Calzadas de Mallona
3600 ft
Park
Etxebarria Park
3600 ft
Bridge
White Bridge
1.0
mi
Park
Dona Casilda Park
1.1
mi
Landmark
Iberdrola Tower
1.1
mi
Nearby
Museum
Reproductions Museum Bilbao
700 ft
Square
Plaza Circular
700 ft
Square
Moyua
700 ft
Church
Church of San Francisco de Asis
1600 ft
Church
Church of San Vicente de Abando
1000 ft
at Canciller Ayala
Estatua del Sagrado Corazon
100 ft
Gran Via Don Diego Lopez de Haro
Palacio de la Diputacion
900 ft
Church
Iglesia del Sagrado Corazon
0 ft
Church
Church of San Nicolas
1800 ft
Square
Plaza de Jado
700 ft
Vitoria-Gasteiz 6 Entrada por la calle Olano
Bilbaout
2000 ft
Restaurants
La Vina del Ensanche
1300 ft
10 Diputazio Kalea
The Dreams Cafe
300 ft
Alameda Urquijo 6 Vizcaya
La Taberna de los Mundos SL
600 ft
Calle Lutxana
Bodega la paz
500 ft
C/padre lojendio S/N
Bar Kresala
600 ft
Kalea Aita Lojendio 3
La Tagliatella
600 ft
Gardoki Kardenalaren Kalea
Bobby's
500 ft
Alameda Urquijo 11
Panda
800 ft
Cardenal Gardoqui 6
Explore Bilbao
Local Highlights
Guggenheim Museum Bilbao
20 minutes' walk
Iconic modern and contemporary art museum featuring stunning architecture and dynamic exhibitions.
Mercado de la Ribera
13 minutes' walk
A vibrant market offering fresh local produce, delicious tapas, and a taste of Bilbo's culinary culture.
Casco Viejo
13 minutes' walk
Historical old town filled with charming streets, shops, and cafes, perfect for a leisurely stroll.
Museum of Fine Arts of Bilbao
20 minutes' walk
Exquisite art collection ranging from medieval to contemporary works, housed in a striking building.
Funicular de Artxanda
20 minutes' walk
Thrilling ride offering panoramic views of Bilbao, ideal for photos and exploring the hillside.
La Vina del Ensanche
5 minutes' walk
Traditional Basque cuisine with a cozy vibe; try their signature bacalao and extensive wine selection.
The Dreams Cafe
1 minute walking
Casual dining spot featuring international dishes and local favorites, perfect for a quick bite.
Bodega la paz
2 minutes' walk
Local tavern known for its pintxos and traditional Basque dishes; excellent atmosphere for socializing.
Plaza Nueva
13 minutes' walk
Lively square surrounded by cafes and bars, ideal for people-watching and enjoying live music.
Getting around
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Property information and rules
Check-in
from 14:30-23:30
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at EUR 21.90 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of EUR 15 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Basque
Number of floors:
7
Number of rooms:
59
Reviews and Ratings
Feedback about Sercotel Ayala from previous guests about their experience.
Guest reviewsbased on 1238 reviews
Jill from Australia
Single
superior double room
3 nights in November 2025
|
Reviewed:January 16, 2026
9.0/10
Really good Stay in Central Location
central locationshopping conveniencehelpful staff
the location is fantastic. the hotel sits near a department store, made shopping convenient. the staff members displayed friendliness and a helpful attitude throughout my visit.
I found the air conditioning system difficult to adjust. It was managed centrally and not easily controlled from the room.
Service
9/10
the staff provided very communicative and pleasant service. early check-in was arranged without issue, and the room matched my requests. this contributed to a very smooth and positive experience.
Dining
8/10
breakfast included a very good selection, a private parking makes dining great. a ten-minute walk leads to the center for additional dining options. i found this setup quite convenient.
Location
10/10
this hotel boasts an excellent location for exploring. many shops and tapas bars are nearby on gran via. it is a short walk from plaza nueva, offering easy access to local culture.
Rooms
9/10
the spacious room easily accommodated three people. the bathroom was also large and very neat place and well kept. this contributed to a comfortable experience.
0 Helpful
|
Will from United Kingdom
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed:January 03, 2026
9/10
helpful parkingcute women
The hotel provided car parking three minutes away, it was helpful. the women working in the lobby were nice. They were very helpful and cute!!!
The air conditioner was working only from reception. I couldn't control it at all.
0 Helpful
David from United Kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed:January 02, 2026
7/10
clean hotelgreat locationhelpful stafffaulty air conditionerunavailable coffeeuncontrolled temperature
The hotel was very clean. the location was great, close to everything, and easy to find. the staff were lovely and helpful. They were friendly too.
the air conditioner was only working from reception. i could not control it at all! the room was initially too hot and then too cold. reception claimed coffee in the hall was for hotel guests, though it was only available after breakfast.
0 Helpful
FAQs
About Sercotel Ayala
How far is the Guggenheim Museum from Sercotel Ayala?
The Guggenheim Museum is located 1 km from the hotel.
What dining options are available at Sercotel Ayala?
A buffet breakfast is served daily at the hotel.
What room amenities are provided at Sercotel Ayala?
Rooms are equipped with a desk, Smart TV, minibar, air conditioning, and free Wi-Fi.
What attractions are close to Sercotel Ayala?
Nearby attractions include the Bilbao Fine Arts Museum (2 km) and Euskalduna Conference Centre (2 km).
What hotel services are offered at Sercotel Ayala?
The hotel provides 24-hour reception, luggage storage, and laundry services.
What are the nearby dining options around Sercotel Ayala?
Nearby restaurants include La Tagliatella, La Taberna de los Mundos SL, and New Inn Urrestarazu, all within 0.5 km.
What languages are spoken by the staff at Sercotel Ayala?
The staff at the hotel speaks multiple languages to assist guests.
Can business services be arranged at Sercotel Ayala?
The hotel features meeting rooms and provides business-related services.
How far is Sercotel Ayala from Bilbao Airport?
The hotel is located 13 km from Bilbao Airport.
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