Crowne Plaza Dubai Festival City Skyline photo The photo is an aerial view of a modern, high-rise hotel complex situated beside a large, calm body of water – likely a river or a bay. The hotel is a prominent structure with a sleek, cylindrical design featuring horizontal bands of windows. The rooCrowne Plaza Dubai Festival City Exterior photo The complex at nightCrowne Plaza Dubai Festival City Exterior photo View of New York City from the Port of Newark
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From88US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
-
Close to the waterfront
Great
8.8
9.4
/10
4.8
4.9
/5

Amenities

Crowne Plaza Dubai Festival City offers a 25-meter outdoor pool with views of the shimmering Dubai Creek and skyline. The hotel features a modern fitness facility open 24 hours for guests to maintain their workout routine. A dedicated business center is available round-the-clock, equipped with photocopy and printing services.

Rooms

Spacious guest rooms provide sweeping views of the Dubai waterfront and city skyline, each flooded with natural light. King bedrooms offer a large tub in glass-enclosed bathrooms, perfect for relaxation after a day of exploration. Family rooms are designed for small groups, providing ample space and stunning views.

Location

Situated on the banks of Dubai Creek, the hotel is conveniently located within 15 minutes of key attractions like Burj Khalifa and DIFC. The proximity to Dubai International Airport makes it accessible for travelers. Guests can easily enjoy local attractions, including amusement parks and shopping malls, all just a short distance away.

Dining

Dining options include Zaytoun, which offers a buffet breakfast and Mediterranean cuisine while overlooking Dubai Creek. The hotel's Belgian Café serves authentic Belgian dishes and is a popular spot for enjoying drinks with a view. Snacks and refreshing beverages are available at the pool bar, perfect for a leisurely day.

Entertainment

The hotel features events at the impressive Al Ras ballroom, accommodating up to 1,300 guests for conferences or weddings. Nearby, the Festival Bay hosts the IMAGINE show, a spectacular display blending water, lights, and lasers. Families can enjoy Planet Trekkers, the hotel's children's club, promoting fun educational activities.

Highlights

Location: 15 minutes from Burj Khalifa

Rooms: Spacious king bedrooms with creek views

Dining: Zaytoun Mediterranean dining

Entertainment: IMAGINE show nearby

Must-do experiences

  • Savor authentic Emirati dishes at Al Fanar Restaurant & Cafe.
  • Visit Al Seef for a blend of heritage and modern shopping experiences.
  • Experience the Dubai Fountain show at Burj Khalifa after sunset.
  • Discover hidden art at the Alserkal Avenue galleries in Al Quoz.
  • Stroll through the vibrant Dubai Spice Souk for unique aromas.
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Select your room type

Crowne Plaza Dubai Festival City offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room Waterfront View
2 persons
520 sq. feet 
1 King-size bed
Shower
Heating
Standard Room
3 persons
370 sq. feet 
2 Single beds
Shower
Heating
Standard King Room
2 persons
400 sq. feet 
1 King-size bed
Shower
Heating
Standard Twin Room Waterfront View
2 persons
370 sq. feet 
2 Single beds
Shower
Heating
Click button to see more rooms
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Facilities

Crowne Plaza Dubai Festival City offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Crowne Plaza Dubai Festival City offers a delightful range of dining experiences, showcasing Mediterranean and Middle Eastern flavors along with a touch of Belgian flair. Whether enjoying a family-friendly atmosphere or savoring creative cocktails with stunning views, guests are invited to indulge in true culinary artistry.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a large, modern event space or warehouse. The space is dominated by a complex network of exposed steel beams and trusses forming the ceiling, creating a strong geometric pattern. 

The ceiling is a dark gray or black,
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a pub or bar. The main focus is on a long wooden bar with a dark countertop, extending across the frame. Behind the bar, there are shelves stocked with various bottles of alcohol, glassware, and other bar equipment.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows a bright and modern restaurant interior. The space is well-lit, likely from large windows visible in the background, and features a polished, light-colored floor that reflects the light. 

There are several dining tables set for meals

Zaytoun

Mediterranean and Middle Eastern
Ambiance
Family friendly and modern, perfect for gatherings.
Key Offerings
Enjoy signature Levant dishes during Mashawi Nights, prepared in open kitchens for an engaging dining experience.
Reservation
No
Hours vary.

Belgian Cafe

Belgian
Ambiance
Casual with a generous terrace overlooking the city skyline.
Key Offerings
Experience the world's famous Belgian hops alongside themed nights and live entertainment.
Reservation
No
Hours vary.

Pierre's Bistro & Bar

French contemporary fine dining
Ambiance
Elegant and sophisticated, led by Michelin-star Chef Pierre Gagnaire.
Key Offerings
A memorable evening experience featuring a creative menu and a stunning setting.
Reservation
Recommended
Hours vary.

Crowne Plaza Dubai Festival City Location

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Map view
Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Nearby
Mall
Dubai Festival City
1400 ft
Restaurants
Hard Rock Cafe
1400 ft
Festival Blvd Zone 8A
Vista Bar & Terrace
300 ft
Al Rebat Street Lobby Level
Anise
300 ft
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
3100 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
300 ft
Dubai
Pierre's Bistro & Bar
3000 ft
Promenade Level
The Fish House
3000 ft
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
1300 ft
Festival City Festival Blvd
Explore Dubai
Explore Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Jameel Arts Centre
Jameel Arts Centre
15-minute walk
A contemporary art space showcasing both local and international artists. Features exhibitions and unique art programs.
Dubai Festival City Mall
Dubai Festival City Mall
19-minute walk
A vast retail and entertainment complex with shops, cinemas, and a waterfront dining promenade. Ideal for family outings.
Dubai Dolphinarium
Dubai Dolphinarium
8-minute drive
Home to dolphin and seal shows, this indoor aquarium offers interactive experiences with marine life for all ages.
Children's City
Children's City
13-minute drive
An educational amusement park promoting hands-on learning through various fun exhibitions and activities for kids.
Kayaking at Dubai Creek
6-minute drive
Enjoy kayaking on the serene waters of Dubai Creek. Rentals available, providing a unique view of the cityscape.
Wellness Retreat at Hotel's Spa
2-minute walk
Relax with a range of treatments and wellness services at the hotel's spa, designed for rejuvenation and tranquility.
Dubai Tennis Stadium
Dubai Tennis Stadium
25-minute walk
Host to international tennis events, this venue allows thrill-seekers to watch top matches or enjoy playing tennis.
Vista Bar & Terrace
Vista Bar & Terrace
1-minute walk
A chic bar offering stunning views of Dubai Creek. Perfect for enjoying cocktails and casual bites in a stylish setting.
Anise
Anise
2-minute walk
A vibrant venue with global cuisine featuring live cooking stations. Offers vegetarian and gluten-free options.
Fish and Company
Fish and Company
2-minute walk
Known for its fresh seafood and casual, maritime-themed decor, this restaurant is a favorite among locals and visitors alike.
Hard Rock Cafe
Hard Rock Cafe
5-minute walk
Classic American fare with a rock n' roll vibe. Signature burgers and memorabilia create an exciting dining experience.
Eclipse Bar
6-minute walk
A contemporary bar known for its lively ambiance and signature cocktails. Perfect for a night out after a long day.
The Dubliners
7-minute drive
An Irish pub hosting live music and events weekly, offering a cozy atmosphere for family-friendly fun and relaxation.
Getting around
City Centre
Dubai9 min  ·  3.7 mi
Airports
Dubai Creek SPB (DCG)10 min  ·  4.0 mi
Dubai (DXB)29 min  ·  11.7 mi
Train
Creek Station15 min  ·  4000 ft
Dubai Healthcare City Station34 min  ·  1.7 mi
Underground
Creek15 min  ·  4000 ft
Al Jadaf20 min  ·  1.0 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Dubai Festival City from previous guests about their experience.
Review score
Based on 2686 verified reviews
9.1/10
Perfect
93%
Recommend
Breakfast
8.5/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
7.2/10
Staff
9.1/10
Value for money
8.5/10
Guest reviews
based on 2686 reviews
9.1/10
based on 5481 reviews
8.8/10
Mary from United Kingdom
Family with children
standard king room waterfront view
3 nights in November 2025
|
Reviewed:January 12, 2026
9.0/10

wonderful stay with fantastic staff

great varietyhelpful staffconvenient featureac leakage
the breakfast had a great variety and many options. the staff were helpful and kind. i appreciated the hotel's connection to the shopping mall, a convenient feature. the health club and pool were well maintained and enjoyable.
the air conditioning in my room leaked significantly. this caused water to accumulate, and it.
Service
9/10
the staff were always ready to assist with any requests. every team member i encountered demonstrated professionalism. they were accommodating and made sure all my needs were met with cheerfulness.
Rooms
9/10
my standard king room waterfront view was bright and clean. the daily cleaning service was thorough. the room provided an awesome space for relaxation. i especially enjoyed the comfortable bed , and i slept well.
0 Helpful
|
Show less
William from United Kingdom
Couple
Standard King Room
3 nights in November 2025
|
Reviewed:December 31, 2025
6/10
convenient shoppingconvenient diningbroken unlockstaff responsibility
The hotel location near the mall was acceptable. It made shopping and dining convenient.
The valet service BROKE the unlock button on my car key. The hotel staff refused to take responsibility. They dismissed my concerns and tried to blame me.
0 Helpful
Steve from United States
Single
standard room
4 nights in November 2025
|
Reviewed:December 02, 2025
6/10

underwhelming stay, some issues noted

convenient locationslow valet servicerotten smell
the location was acceptable, as the hotel is connected to a mall.
The car valet service was unbelievably slow. I waited over ten minutes despite calling multiple times. additionally, the room had a noticeable rotten smell and the ac made a continuous loud noise. it barely allowed me to sleep.
0 Helpful
Penelope from Greece
Couple
Standard King Room Waterfront View
5 nights in November 2025
|
Reviewed:November 23, 2025
9.0/10

Excellent Hotel Amenities

attentive staffconnected locationvarious options
The staff were attentive. They ensured all needs were met promptly. The location connected to a shopping center added convenience. I also appreciated the various dining options available.
The breakfast service experienced slight delays with order accuracy .
Facilities
9/10
The hotel features direct access to Festival City Mall through an internal walkway. A water taxi service is situated near the hotel, providing transport to the train station with ease.
Rooms
9/10
The room offers a waterfront view. The amenities include a comfortable king bed. Perfect cleanliness throughout the room was maintained by housekeeping.
0 Helpful
|
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FAQs
About Crowne Plaza Dubai Festival City
What is the check-in and check-out policy at Crowne Plaza Dubai Festival City?
Check-in is at 15:00 and check-out is by 12:00.
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
The hotel is located 2 km from Dubai International Airport.
Is there parking available at Crowne Plaza Dubai Festival City?
Private parking is available on-site for free without the need for a reservation.
What dining options are available at Crowne Plaza Dubai Festival City?
The hotel features Zaytoun all-day dining restaurant and the Belgian Café, in addition to a lobby lounge café.
Are there opportunities for relaxation at Crowne Plaza Dubai Festival City?
Guests can enjoy a wellness centre, sauna, and outdoor swimming pools, including a heated pool.
What amenities are provided in the rooms at Crowne Plaza Dubai Festival City?
Rooms include air conditioning, a coffee machine, flat-screen TV, and free Wi-Fi.
What nearby attractions are accessible from Crowne Plaza Dubai Festival City?
Nearby attractions include the Dubai Frame (3 km) and the Burj Khalifa (5 km).
Is Crowne Plaza Dubai Festival City family-friendly?
The hotel offers a kids' club and a children's playground for young guests.
What services are available for business travelers at Crowne Plaza Dubai Festival City?
The hotel provides 11 meeting rooms and a business centre for corporate needs.
What is the distance from Crowne Plaza Dubai Festival City to the city centre?
The hotel is located 5 km from the city centre.
What recreational activities are available at Crowne Plaza Dubai Festival City?
Activities include golf, live music performances, themed dinner nights, and an outdoor pool with a bar.

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