Mercure Sydney, Sydney — Top Rated (8+) from $152| BestHotel.net

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Key details

About the Hotel

818-820 George Street, Sydney, Australia, 2000

Close to Central Park

Great

8.4

8.5

/10

4.1

3.9

Location

Mercure Sydney is located just steps from Central Station, making it accessible for travelers arriving by train or bus. The hotel is close to popular attractions such as Darling Harbour and the Sydney Opera House. Surrounded by dining options, shopping precincts, and entertainment venues, this hotel offers convenience for both leisure and business guests.

Rooms

The hotel boasts 517 newly refurbished rooms, including Privilege and Deluxe options with spectacular city views. Spacious layouts come with modern amenities, such as flat-screen Smart TVs and walk-in rain showers. Privilege Rooms additionally provide capsule coffee machines and premium bathroom amenities.

Dining

Platform 818 Restaurant and Bar serves modern Australian cuisine and offers signature highball cocktails crafted by expert mixologists. Eve's Bar features a selection of local craft beers and hearty pub fare, enhancing the dining experience. Guests can also explore Kensington Street and Spice Alley, known for diverse dining options nearby.

Wellness

Mercure Sydney includes a heated indoor rooftop pool with stunning views of the Sydney CBD, perfect for relaxation. The well-equipped fitness center allows guests to maintain their workout routines during their stay. A sauna is available for rejuvenating sessions after a busy day.

Business Facilities

With state-of-the-art meeting rooms and flexible event spaces, Mercure Sydney caters to diverse corporate needs. The hotel can accommodate up to 400 delegates across various formats, enhanced by natural light and modern technology. The Haymarket Room is a versatile space ideal for private meetings.

Highlights

Location: Prime location near Central Station and Darling Harbour

Rooms: Newly refurbished rooms

Dining: Platform 818 Restaurant and Bar

Wellness: Indoor rooftop swimming pool

Business: Haymarket Room

Must-do experiences

Stroll through the historic Rocks Market on weekends for local crafts.
Savor a meat pie at Harry's Café de Wheels, a true Sydney classic.
Visit the Art Gallery of NSW for stunning exhibitions and views.
Catch a ferry to Manly Beach for scenic views and coastal walks.
Explore the Royal Botanic Garden, perfect for a peaceful afternoon.

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Select your room type

Mercure Sydney offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room Two Double Beds City View

2 persons

305 sq. feet

2 Double beds

Shower

Heating

room details

Superior Queen Room City View

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Superior King Room City View

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Mercure Sydney offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure Sydney, guests can indulge in an array of delightful dining experiences that celebrate Australian and international flavors. From casual yet contemporary dining to vibrant pre-theatre settings, every meal promises a taste of authenticity and warmth, ideal for both families and food enthusiasts alike.

Platform 818

Modern Australian

Ambiance

Family-friendly, modern setting

Key Offerings

Platform 818 offers a modern take on classic Australian dishes crafted from locally sourced ingredients. Open for dinner, it invites diners to enjoy a cozy atmosphere perfect for family meals or relaxed evenings.

Reservation

Tuesday - Thursday: 18:00 - 22:00; Friday - Saturday: 17:00 - 22:00

Eve's Bar

Contemporary American, British, and Australian

Ambiance

Modern and vibrant

Key Offerings

Located just a heartbeat away from Sydney's theatre district, Eve's Bar serves pre-theatre dining with a menu inspired by classic dishes. Dive into an array of vegetarian, vegan, gluten-free, and dairy-free options while sipping on locally brewed beer.

Reservation

Monday - Sunday: 12:00 - 21:30

Mercure Sydney Location

818-820 George Street, Sydney, Australia, 2000

Map view

818-820 George Street, Sydney, Australia, 2000

City landmarks

Opera House

Sydney Opera House

2.0 mi

Aquarium

SEA LIFE Sydney Aquarium

1.2 mi

Park

Royal Botanic Gardens

1.6 mi

Landmark

Darling Harbour

1.1 mi

Garden

Chinese Garden of Friendship

3900 ft

Park

Hyde Park

1.1 mi

Museum

Powerhouse Museum

2700 ft

Landmark

Darling Harbour dining

3900 ft

Mall

Queen Victoria Building

5100 ft

Gallery

Art Gallery of New South Wales

1.3 mi

Museum

Australian National Maritime Museum

1.3 mi

Church

St Mary's Cathedral

1.2 mi

Public Building

Sydney Town Hall

4000 ft

Landmark

The Goods Line

2100 ft

Event hall

International Convention Centre Sydney

1.0 mi

Museum

Australian Museum

1.0 mi

Zoo

WILD LIFE Sydney Zoo

1.3 mi

Museum

Anzac Memorial

4600 ft

Museum

Hyde Park Barracks Museum

1.3 mi

Museum

Museum of Contemporary Art Australia

1.7 mi

Landmark

Sydney Tower Eye Observation Deck

1.1 mi

Landmark

Crown Street

4500 ft

Park

Tumbalong Park

3900 ft

Harbour

Cockle Bay Wharf

1.1 mi

Park

Belmore Park

2500 ft

Museum

Madame Tussauds Sydney

1.3 mi

Public Building

Victoria Barracks

1.5 mi

University

University of Sydney

1.4 mi

Nearby

Shopping Area

Central Park

1500 ft

Gallery

White Rabbit Gallery

1700 ft

Restaurants

Platform 818

300 ft

818 George Street

Khao Yum

100 ft

12-26 Regent St Chippendale

Mekong

700 ft

14 Kensington Street Chippendale

Gavroche Chippendale

600 ft

2-10 Kensington St Level 1

Kensington Street Social

600 ft

3 Kensington Street Chippendale

Eastside Bar & Grill

700 ft

2-10 Kensington Street First Floor

Olio Kensington Street

600 ft

The Old Rum Store L 2 2-10 Kensington St Chippendale

Holy Duck

700 ft

The Old Rum Store

Andiamo

800 ft

9 Kensington St

Viet

700 ft

185-211 Broadway

Explore Sydney

SEA LIFE Sydney Aquarium

25 minutes walking

Marine exhibits with over 13,000 animals. Interactive experiences and unique underwater tunnels enhance the visit.

Darling Harbour

20 minutes walking

Vibrant waterfront precinct with shops, restaurants, and entertainment options. Ideal for families and relaxation.

Royal Botanic Gardens

30 minutes walking

Expansive gardens featuring diverse plants and stunning views of the Sydney Opera House. Perfect for leisurely strolls.

White Rabbit Gallery

7 minutes walking

Contemporary Chinese art showcased in a unique space. Regular exhibitions and a charming café make it a must-visit.

Sydney Harbour Kayaking

15 minutes driving

Guided kayaking tours explore Sydney Harbour. Perfect for thrill-seekers with rentals available at various locations.

Yoga in the Park

6 minutes walking

Relaxing outdoor yoga sessions nearby. Classes suited for all levels, with a focus on connecting with nature.

Cycle at Princes Alfred Park

8 minutes walking

Bike paths and sports facilities for outdoor fun. Bicycle rentals nearby allow for easy exploration of the local area.

Spa Treatments at The Spa at the Sydney Hilton

15 minutes walking

Luxurious spa offering a range of treatments for ultimate relaxation. Ideal for a refreshing break during your stay.

Platform 818

1 minute walking

Charming cafe known for its fresh local produce and gourmet sandwiches. Relaxed atmosphere ideal for quick bites.

Khao Yum

1 minute walking

Authentic Thai cuisine offering spicy and aromatic dishes. Casual dining with vegetarian options available.

Kensington Street Social

3 minutes walking

Vibrant eatery serving modern Australian dishes. Seasonal menu focuses on fresh ingredients in a trendy setting.

Mekong

3 minutes walking

Specializes in Southeast Asian flavors, particularly Vietnamese cuisine. Cozy ambience with a casual dining vibe.

Capitol Theatre

15 minutes walking

Iconic venue hosting musicals and theatrical performances. Family-friendly shows cater to audiences of all ages.

Sydney Lyric Theatre

20 minutes driving

Home to large-scale productions, featuring popular shows. Glamorous setting and a diverse schedule throughout the year.

The Boston

10 minutes walking

A lively bar featuring local bands, trivia nights, and a great atmosphere for socializing. Friendly for all ages.

The Star Casino

10 minutes driving

Gaming, dining, and entertainment in one place. Offers various restaurants, live shows, and nightlife options.

Getting around

City Centre

Sydney17 min · 4600 ft

Airports

Kingsford Smith (SYD)12 min · 4.8 mi

Wollongong (WOL)152 min · 62.7 mi

Train

Central Station Sydney6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 10 am

Guest Parking

Public parking is possible on site at AUD 45 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of AUD 35 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, Chamorro, Macedonian, Burmese, Swahili, Tamil, Thai, Tagalog / Filipino, Urdu, Vietnamese

Year renovated:

2008

Number of floors:

Number of rooms:

517

Reviews and Ratings

Feedback about Mercure Sydney from previous guests about their experience.

Review score

Based on 3570 verified reviews

8.1/10

Great

84%

Recommend

Breakfast

8.1/10

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.4/10

Free Wi-Fi

8.6/10

Location

9.2/10

Paid Wi-Fi

8.2/10

Staff

8.9/10

Value for money

8.2/10

based on 5718 reviews

4/5

Shaun from Australia

Single

Standard Queen Room

3 nights in November 2025

Reviewed:January 14, 2026

6/10

central stationinconsistent room service

The location near Central Station was acceptable (it made getting around easy).

I found the room service inconsistent. They did not clean used glasses and mugs, so i ended up rinsing them myself in the bathroom. Rubbish was left if i didn't place it directly in the bin, a detail i found disappointing.

0 Helpful

Francis from France

Superior Queen Room City View

3 nights in October 2025

Reviewed:January 11, 2026

9/10

big tvcomfy bedspillow service

the room had a big tv. i found the beds comfy. i liked i could order pillows to the room.

i noticed a slight smell in the lobby. it was like room spray trying to cover something else up.

0 Helpful

Adam from Australia

Single

Standard Queen Room

4 nights in November 2025

Reviewed:January 01, 2026

7/10

balanced stay

easy accessgreat locationhelpful staffperfect sizeadequate roomcold airfreezing airdirty bathroom

the location had easy access to the city. the staff were friendly and helpful. my standard queen room was a perfect size for my needs.

The air conditioning was set too cold. I couldn't adjust it. i found the bathrooms to be not as clean as i expected.

0 Helpful

Garry from Canada

Family with children

standard queen room

3 nights in November 2025

Reviewed:December 28, 2025

6/10

service issues detract from otherwise acceptable stay

late check-inpoor communication

check-in was problematic. i arrived slightly before the stated check-in time and was told my room was not ready yet. i was assured i would receive a call when it became available. i waited in the reception area, directly in front of the desk, but never got a call. after a considerable wait, i approached the counter and my room was suddenly ready. this lack of communication was frustrating and a poor start to my stay. the late check-in coupled with an early check-out reminded me of poor value.

0 Helpful

peter from united kingdom

Business traveller

privilege king room

4 nights in November 2025

Reviewed:December 19, 2025

9.0/10

central gem

one bedroom suitedouble showerpolite staffobliging staff

i secured a one bedroom suite on the thirteenth floor with breakfast at a great accor plus rate. the suite included a roomy layout and a double shower. i also enjoyed the very nice, polite, and obliging staff.

it took a long time to get to and from rooms. there was no access to stairs, except in an emergency

Location

9/10

this location is close to chinatown and the light rail. central station is convenient. many shops and supermarkets are within walking distance. this made getting around very easy.

Dining

8/10

I had drinks and a meal in eve's. The experience was really good. the buffet breakfast included amazing food options. a la carte orders were possible at the bar. it provided acceptable quality.

Service

9/10

The check-in lady was helpful. She arranged a separate invoice without trouble. all staff were friendly. professional service added to a very pleasant stay. the team was always happy to help.

Rooms

10/10

My room was neat, spacious, and clean. It also had the best city view. the bed and pillow were very comfortable. the curtain was very good at blocking out the sunlight. room 1035 is where i wouldn't mind staying again.

0 Helpful

Adam from United States

Family with children

Superior Queen Room City View

3 nights in November 2025

Reviewed:November 25, 2025

6/10

mixed experience, some issues encountered

good locationshower hairsticky stuff

the location was good, close to central station, though the surrounding area felt a little unsafe at night.

My room wasn't very clean. there was a clump of hair in the shower and the phone had some sticky stuff on it. I think it needs a deep clean.

0 Helpful

FAQs

About Mercure Sydney

What is the check-in and check-out policy at Mercure Sydney?

Check-in is at 15:00 and check-out is by 10:00.

What are the breakfast options available at Mercure Sydney?

Breakfast is available at Platform 818 for an additional charge of 38 AUD per adult and is served Monday to Friday from 06:30 to 10:00 and on weekends from 06:30 to 10:30.

Does Mercure Sydney have an on-site swimming pool?

The hotel features a heated indoor rooftop pool that is 12 m long and located on the 15th floor.

What dining options are available onsite at Mercure Sydney?

Guests can enjoy dining at Platform 818, which serves modern Australian cuisine, and Eve's Bar, which offers craft beers and pub-style food.

How far is Mercure Sydney from Sydney International Airport?

The hotel is approximately 20 minutes' drive from Sydney International Airport and just 4 stops away via train.

What is the distance from Mercure Sydney to major attractions?

The hotel is located a 10-minute walk from Darling Harbour and Chinatown, and both the Sydney Opera House and Harbour Bridge are 15 minutes away by train.

What are the room amenities provided at Mercure Sydney?

Rooms are equipped with air conditioning, flat-screen TVs, smart technology, and walk-in rain showers.

Does Mercure Sydney accommodate guests with disabilities?

The hotel offers special access accommodations and wheelchair-friendly access from the ground floor to the highest level.

What business services does Mercure Sydney offer?

Business facilities include meeting rooms, a business centre, and services such as dry cleaning and car rental arrangements.

Which languages does the staff at Mercure Sydney speak?

The staff speaks multiple languages to assist international guests.