The Queen At Chester Hotel, BW Premier Collection Exterior photoThe Queen At Chester Hotel, BW Premier Collection Exterior photoThe Queen At Chester Hotel, BW Premier Collection Room photo
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From80US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

City Road, Chester, United Kingdom, CH1 3AH
-
Close to Chester's historic old town
Great
8.2
8.5
/10
3.8
3.9
/5

Amenities

The Queen At Chester Hotel, BW Premier Collection includes an extensive array of facilities. Guests have access to on-site dining at the elegant La Brasserie Restaurant, renowned for its British and international cuisine. The hotel also offers a fully equipped fitness center, providing various equipment for all fitness levels.

Rooms

The hotel boasts over 200 guest rooms featuring a classic design infused with modern conveniences. Each room is equipped with flat-screen televisions, high-quality linens, and coffee-making facilities. Select rooms feature views of the landscaped gardens, adding a pleasant touch to the stay.

Location

Situated just a short walk from Chester city center, this hotel allows easy access to historical attractions. Guests can explore the Chester Roman Amphitheatre or the iconic Chester Zoo, both located within a short distance. The proximity to public transport links makes traveling around the area straightforward.

Business Facilities

For business travelers, The Queen At Chester Hotel offers flexible meeting and event spaces. The hotel's meeting rooms are equipped with modern audiovisual technology, enabling seamless presentations. High-speed internet access is available throughout the hotel to facilitate business needs.

Dining

On-site dining enhances the guest experience with a selection of options. The Brasserie offers breakfast and dinner featuring a varied menu using locally sourced ingredients. The inviting bar area provides a relaxed setting for evening drinks and light snacks.

Highlights

Amenities: On-site dining at La Brasserie Restaurant

Rooms: Over 200 guest rooms with flat-screen televisions

Location: Short walk from Chester city center

Business: Flexible meeting and event spaces

Must-do experiences

  • Stroll along Chester's Roman Walls for stunning city views.
  • Explore the historic Rows for unique shops and local artisans.
  • Try a Cheshire cheese platter at The Cheese Shop on Watergate Street.
  • Visit the Chester Cathedral for its magnificent architecture and gardens.
  • Don't miss the Chester Market for local produce and tasty treats.
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Select your room type

The Queen At Chester Hotel, BW Premier Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room Non-Smoking
2 persons
240 sq. feet 
1 Double bed
Air conditioning
Small Double Room Non-Smoking
2 persons
195 sq. feet 
1 Double bed
Air conditioning
Deluxe Double Room Non-Smoking
2 persons
325 sq. feet 
1 Double bed
Air conditioning
Standard Twin Room Non-Smoking
2 persons
305 sq. feet 
2 Single beds
Air conditioning
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Facilities

The Queen At Chester Hotel, BW Premier Collection offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • AM/FM alarm clock
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Dining Onsite

The Queen at Chester Hotel offers delightful dining experiences with a commitment to quality British cuisine. Guests can enjoy mouthwatering meals in sophisticated settings, including an elegant grill and a charming brasserie, perfect for unwinding after a day of exploration.
The Queen At Chester Hotel, BW Premier Collection Restaurant photo
The Queen At Chester Hotel, BW Premier Collection Restaurant photo

Kings' Grill

British, specializing in grills and steaks
Ambiance
A stylish setting featuring an open kitchen that adds a touch of culinary theatre, ideal for an elegant dining experience.
Key Offerings
Renowned for its 2 AA rosettes, Kings' Grill serves expertly prepared grilled dishes and premium steaks. A chic cocktail bar complements the culinary offerings, enhancing the overall dining experience.
Reservation
Recommended for dinner
Breakfast: 06:30 - 09:30; Dinner: 18:30 - 21:00, daily

V&A

Brasserie-style dining
Ambiance
A relaxed and inviting environment perfect for casual gatherings or intimate meals.
Key Offerings
Offering a diverse lunch and dinner menu that caters to a variety of tastes, V&A provides a warm atmosphere for enjoying hearty meals with family and friends.
Reservation
Not needed
Lunch and Dinner: 12:00 - 22:00, daily

The Queen At Chester Hotel, BW Premier Collection Location

City Road, Chester, United Kingdom, CH1 3AH
Map view
City Road, Chester, United Kingdom, CH1 3AH
Nearby
Chester CH1 3DH
Chester Shot Tower
1800 ft
Restaurants
Siam Thai & Teppanyaki Restaurant
1300 ft
32 City Road
The Old Harkers Arms
1400 ft
1 Russell Street
Barton Rouge
1400 ft
The Steam Mill Business Centre Steam Mill Street 1-4 Granary Wharf
Deva Tap
1100 ft
121 Brook Street
Artichoke
1600 ft
The Steam Mill Business Centre Steam Mill Street Steam Mill Street
The Yard
1300 ft
26 City Road
Istanbul BBQ
1700 ft
85 Brook Street
Gate of India
1400 ft
25 City Road
Ahmed Indian Takeaway
1500 ft
76 Brook Street
Explore Chester
Explore Chester
Top Attractions
Activities
Dining
Entertainment
Walls of Chester
Walls of Chester
14 minutes' walk
Historic Roman walls encircling the city offer stunning views. Walk the full route for a complete perspective of Chester's heritage.
Chester Zoo
Chester Zoo
8 minutes' drive
Home to over 20,000 animals, the zoo is renowned for its conservation efforts. Family-friendly with daily talks and feeding sessions.
Chester Cathedral
Chester Cathedral
15 minutes' walk
A masterpiece of medieval architecture, this cathedral features beautiful gardens and regular guided tours to enhance your visit.
Chester Castle
Chester Castle
25 minutes' walk
This impressive medieval castle offers historical insights with exhibitions and guided tours, along with picturesque grounds.
Grosvenor Park
Grosvenor Park
10 minutes' walk
A delightful park perfect for picnics and leisurely strolls, featuring beautiful gardens and seasonal outdoor theatre events.
Chester Racecourse
Chester Racecourse
25 minutes' walk
The UK's oldest racecourse offers excitement and thrill. Enjoy a day at the races from March through October and try dining options on-site.
Deva Yoga & Wellness
5 minutes' drive
A serene space for rejuvenation, offering yoga classes and wellness treatments. Perfect for relaxation after a busy day.
Siam Thai & Teppanyaki Restaurant
Siam Thai & Teppanyaki Restaurant
5 minutes' walk
Authentic Thai cuisine served in a vibrant atmosphere, featuring signature dishes like Pad Thai and Teppanyaki performances.
The Old Harkers Arms
The Old Harkers Arms
5 minutes' walk
Traditional pub with a cozy vibe offering British classics. A local favorite for craft beers and hearty meals, ideal for casual dining.
Barton Rouge
Barton Rouge
6 minutes' walk
Renowned for its North Indian cuisine, this restaurant has a relaxed atmosphere and accommodates various dietary needs; reservations encouraged.
Chester Live Rooms
10 minutes' walk
A popular venue for live music events featuring various genres. A lively spot for music lovers seeking acts from local talents to touring bands.
Storyhouse
15 minutes' walk
An innovative cultural hub offering cinema, theatre, and events. Family-friendly with regular storytelling sessions and films for all ages.
Getting around
City Centre
Chester15 min  ·  4000 ft
Airports
Chester Hawarden (CEG)19 min  ·  7.6 mi
Liverpool John Lennon (LPL)58 min  ·  24.0 mi
Train
Chester Train Station3 min  ·  700 ft
Bus
Bus stop11 min  ·  3000 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP16.95 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Czech, Romanian, Japanese, Polish, Hindi, Welsh, Slovak, Tamil
Year renovated:
2009
Number of floors:
7
Number of rooms:
218
Former name
Hallmark Hotel The Queen

Reviews and Ratings

Feedback about The Queen At Chester Hotel, BW Premier Collection from previous guests about their experience.
Review score
Based on 3620 verified reviews
8.0/10
Great
79%
Recommend
Breakfast
8.1/10
Cleanliness
8.6/10
Comfort
8.6/10
Facilities
8.4/10
Free Wi-Fi
7.9/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
8.8/10
Value for money
8.2/10
Guest reviews
based on 3620 reviews
8.0/10
based on 7208 reviews
8.2/10
Mia from United Kingdom
Family with children
Executive Double Room
3 nights in November 2025
|
Reviewed:December 29, 2025
6/10

Acceptable stay, some minor issues

helpful stafffresh breakfastsewage smellelevator noise
The breakfast was good, and everything tasted fresh. The staff were pleasant and helpful. I appreciated their service. The hotel's location near the station was convenient.
I noticed a sewage smell in the corridor leading to my room. I also found the noise from the elevator quite loud since my room was right next to it.
0 Helpful
Parker from United Kingdom
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed:December 19, 2025
7/10
roman thememodern roomsroman courtyardlate check-inexpensive drinkshigh parking
The hotel frontage had a classic mid-Victorian Railway style. I found this building to have a Roman theme, quite interesting. The hotel repurposed a multilevel bank into modern rooms (I especially liked this detail). The gardens also presented a Roman courtyard theme.
Check-in at 4 pm felt a bit late. I prefer 3 pm, as most hotels offer this. The parking fee of £30 was quite high.
0 Helpful
Emma from United Kingdom
Couple
Executive Double Room
2 nights in November 2025
|
Reviewed:December 03, 2025
8.7/10

Wonderful Anniversary Stay

clean roomfree drinksnice toiletries
The staff was nice and gave us free drinks vouchers since it was my partner's birthday. The room was clean and spacious. We were also given a dressing gown and slippers with nice toiletries. I enjoyed the breakfast a lot.
The location was great! though the parking was expensive.
Location
9/10
The hotel is situated very close to the train station, convenient for travelers. The city center is easily accessible and reachable with a short walk. Guests also enjoy a reserved parking area.
Facilities
8/10
The rooms are equipped with comfortable beds ensuring a restful sleep. Guests can enjoy complimentary toiletries and dressing gowns. Refurbished rooms are available and they are clean and tidy.
Dining
9/10
Breakfast offered many choices and fresh options! The restaurant provides good food at reasonable prices. Staff serve guests kinda in the restaurant during meal times.
0 Helpful
|
Show more
Mia from United Kingdom
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed:November 23, 2025
9/10

Comfortable Stay and Great Service

free drinksspacious room
The staff was very kind and gave us free drinks vouchers as they knew it was my partner's birthday. The room was clean and spacious. Dressing gowns and slippers were provided with nice toiletries. I enjoyed breakfast very much!
no negative feedback
0 Helpful
Samuel from United Kingdom
Business traveller
Standard Double Room
3 nights in June 2025
|
Reviewed:September 13, 2025
7/10
convenient locationbuffet breakfastexcellent showerlittle storagecramped bathroomlarge chair
the location was convenient, about a ten minute walk into the city center. the buffet breakfast was good i appreciated the variety. the shower was excellent i found it very refreshing.
the room i was given had little storage space. the bathroom felt cramped. the chairs in the restaurant were too large, they felt low for the height of the tables.
0 Helpful
FAQs
About The Queen At Chester Hotel, BW Premier Collection
How far is The Queen At Chester Hotel, BW Premier Collection from Chester city center?
The hotel is just 1 km from Chester city center.
What dining options are available at The Queen At Chester Hotel, BW Premier Collection?
The Kings Grill serves British cuisine, and there is an award-winning lounge bar on-site.
Is parking available at The Queen At Chester Hotel, BW Premier Collection?
Public parking is available nearby for £15 per day.
What amenities are provided in the rooms at The Queen At Chester Hotel, BW Premier Collection?
Rooms include complimentary Wi-Fi, a flat-screen TV with satellite channels, and 24-hour room service.
What are the check-in and check-out times at The Queen At Chester Hotel, BW Premier Collection?
Check-in is from 16:00, and check-out is by 11:00.
What fitness facilities are available at The Queen At Chester Hotel, BW Premier Collection?
The hotel features a gym for guests to use during their stay.
What nearby attractions can guests visit while staying at The Queen At Chester Hotel, BW Premier Collection?
Guests can easily visit Chester Zoo (3 km) and the Roman Amphitheatre (1 km).
Is there a bar or lounge area at The Queen At Chester Hotel, BW Premier Collection?
Yes, there is a bar and lounge area for guests to enjoy drinks.
Does The Queen At Chester Hotel, BW Premier Collection offer breakfast?
Breakfast is available for an additional charge of £16.
What services are available to business travelers at The Queen At Chester Hotel, BW Premier Collection?
The hotel offers 8 conference rooms ideal for meetings and events.
How far is The Queen At Chester Hotel, BW Premier Collection from Chester Hawarden Airport?
The hotel is 5 km from Chester Hawarden Airport.
What nearby dining options are available outside of The Queen At Chester Hotel, BW Premier Collection?
Nearby restaurants include The Waiting Room Bar & Lounge (0.5 km) and Siam Thai & Teppanyaki Restaurant (0.5 km).

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