What is the check-in and check-out policy at Hotel Puerta America?
Check-in is at 15:00 and check-out is by 12:00.
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Hotel Puerta America, Madrid
194US$
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Key details
About the Hotel
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
- Near the entertainment district
Great
8.4
8.4
3.7
4.1
Location
Hotel Puerta America is situated in central Madrid, just 20 minutes from
Rooms
The hotel offers a
Dining
Hotel Puerta America hosts an
Business Facilities
The hotel provides extensive business facilities, including
Cultural Access
As a cultural center, Madrid presents numerous artistic experiences, with the hotel within reach of
Highlights
Location: Central Madrid, 20 min from airport
Rooms: Variety of room options
Dining: On-site restaurant serving local flavors
Business: Meeting rooms equipped with latest technology
Cultural: Access to acclaimed museums and galleries
Must-do experiences
- Visit El Rastro market on Sundays for unique antiques and treasures.
- Savor tapas at Casa Lucio; their huevos rotos are a must-try!
- Explore the lush Retiro Park; rent a boat on the lake for fun.
- Don't miss the stunning Rey Juan Carlos I Park for art and nature.
- Check out the Thyssen-Bornemisza Museum for exquisite art collections.
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Select your room type
Hotel Puerta America offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
270 sq. feet
1 Double bed
Heating
Air conditioning
room details
Space Club by Zaha Hadid
2 persons
270 sq. feet
1 Double bed
Heating
Bathtub
room details
Junior Suite Executive Lounge Access
2 persons
485 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Executive Suite Executive Lounge Access
2 persons
650 sq. feet
1 Double bed
Heating
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Hotel Puerta America offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Cafe
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Soundproofed rooms
- In-room desk
Bathroom
- Private bathroom
- Free toiletries
- Toilet
Media
- Cable/ Satellite television
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Dining Onsite
Hotel Puerta America invites guests to explore a rich tapestry of culinary experiences, blending modern Spanish flavors with inviting atmospheres. From the romantic heights of The Observatory to the family-friendly comfort of Karrara Terrasse and Lobby & Bistró, each venue offers unique delights to satisfy every palate.
The Observatory
Spanish seafood
Ambiance
Modern, Romantic with panoramic views and a stunning vertical garden
Key Offerings
Experience exquisite seafood amidst the elegance of a marble bar and the expansive vertical garden, perfect for evening cocktails.
Reservation
Recommended
Thursday to Saturday, 20:30 - 23:30
Karrara Terrasse
Spanish
Ambiance
Family friendly, Modern, featuring an open-air terrace
Key Offerings
Indulge in a variety of vegetarian, vegan, gluten-free, and dairy-free options, served in a lively environment ideal for families.
Reservation
Not needed
Daily, 13:00 - 23:00
Lobby & Bistró
Mediterranean and Spanish
Ambiance
Family friendly, Modern, cozy yet vibrant setting
Key Offerings
Enjoy high tea, alongside lunch and dinner options, in a welcoming space perfect for casual gatherings or shared moments.
Reservation
Not needed
Lunch, Dinner, High tea, Cocktail hour
Hotel Puerta America Location
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
Map view
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
City landmarks
Football Stadium
Santiago Bernabeu Stadium
1.3
mi
Landmark
Calle Ponzano tapas
1.5
mi
Landmark
Plaza de Toros de Las Ventas
1.4
mi
Park
El Retiro Park
1.9
mi
Landmark
Parque del Retiro
1.9
mi
Museum
Prado National Museum
2.2
mi
Museum
Museo Sorolla
1.5
mi
Park
Berlin Park
1.0
mi
Museum
Museo Nacional Thyssen-Bornemisza
2.1
mi
Museum
Museo Lazaro Galdiano
1.0
mi
Public Building
Cybele Palace
1.9
mi
Square
Plaza Mayor
2.6
mi
Museum
Plaza de Cibeles
1.9
mi
Museum
Museo Nacional de Ciencias Naturales
1.5
mi
Museum
National Archaeological Museum
1.5
mi
Casino
Gran Via
2.3
mi
Square
Puerta del Sol
2.4
mi
Landmark
Museo Taurino de Madrid
1.2
mi
Palace
Royal Palace of Madrid
2.8
mi
Park
Parque del Oeste
3800 ft
Square
Plaza del Marques de Salamanca
1.2
mi
Landmark
Torrespana
1.4
mi
Square
Plaza de Colon
1.5
mi
Landmark
Edificio AGF
3700 ft
Landmark
Estatua a Jose Cubero "Yiyo"
3900 ft
Landmark
Palacio de Cristal
2.0
mi
Landmark
Community of Madrid Sports Centre
1.6
mi
Landmark
Barrio de Salamanca
1.2
mi
Gallery
Fundacion Juan March
1.7
mi
Nearby
Numero Numero 2 Esquina Con Avenida de America Numero 37 Calle Corazon de Maria
Torres Blancas
500 ft
Restaurants
Karrara Terrasse
200 ft
Avenida de America 41
El rincon dela Rodriguez
400 ft
Calle Corazon de Maria No 6
El Almacen
700 ft
Calle Corazon de Maria 43
Vila Brasil
1300 ft
1 Calle Puenteareas
Restaurante el Molino Viejo
700 ft
Calle Corazon de Maria 32
El Reblochon
1200 ft
Calle Clara del Rey 24
Lai Fusion Food
1400 ft
Clara del Rey
Explore Madrid
Local Highlights Around Hotel Puerta America
Santiago Bernabeu Stadium
25 minutes' walk
Home of Real Madrid, this iconic stadium offers tours showcasing its history, trophies, and a behind-the-scenes look.
Plaza de Toros de Las Ventas
30 minutes' walk
A stunning bullfighting ring with an architectural charm, known for hosting events and guided tours through its rich history.
Prado National Museum
40 minutes' walk
Spain's premier art museum, featuring works by masters like Velázquez and Goya. Regular exhibitions draw art enthusiasts year-round.
Karrara Terrasse
1 minute' walk
A chic spot offering Mediterranean cuisine with a relaxed atmosphere. Signature dishes include fresh tapas and seafood.
El Almacen
3 minutes' walk
Casual eatery known for flavorful Spanish dishes and local wines. Vegetarian options available and a vibrant decor enhances the vibe.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 26 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Reviews and Ratings
Feedback about Hotel Puerta America from previous guests about their experience.
Guest reviewsbased on 2317 reviews
rowan from ireland
Business traveller
deluxe room
3 nights in November 2025
|
Reviewed:December 31, 2025
8.5/10
stylish stay!
spacious roomsuperb cleanlinessconvenient metroeasy uber
I loved that my room was very spacious. the cleanliness was superb, with a huge and super clean bathroom. The view overlooking clay tennis courts across the highway was amazing! the walk to the metro took only four minutes. using uber was also super easy because the location is great.
The lamps inside closets were blinking. The transparent cases on the lamps were falling off. there were also some insects inside the lamps. only one telephone out of three was working, and our tv was broken. The service team couldn't fix it.
Facilities
9/10
the gym features three treadmills, two stationary bikes, and weight machines for a full workout. the pool area includes twenty loungers and a shaded section, with towel service available until 7 pm, we loved the pool.
Location
8/10
The hotel provides easy access to nearby transit. The metro station is only a short walk. several restaurants and shops are within a ten-minute radius, giving guests various dining and shopping options, but the view was amazing!
0 Helpful
|
Charlotte from United Kingdom
Single
Deluxe Room
3 nights in October 2025
|
Reviewed:November 24, 2025
6/10
Acceptable stay
friendly staffgood facilitiesnice breakfastmissing binimpractical designstained carpet
I enjoyed the friendly staff. The facilities were good. Breakfast was nice. The location worked well because it was away from touristic areas.
There was no bin in the room or bathroom. The design was very unique but impractical. I found only one mirror in the entire room. The carpet was grey and stained.
0 Helpful
Elijah from Israel
Single
Deluxe Room
4 nights in October 2025
|
Reviewed:November 09, 2025
6/10
Design Over Substance
dim lightingimpractical design
I found some aspects disappointing. The lighting in the room was dim. The black bathroom fixtures seemed unhygienic. While the design was interesting, it sacrificed practicality and comfort.
0 Helpful
Nathaniel from United Kingdom
Single
Deluxe Room
3 nights in August 2025
|
Reviewed:October 14, 2025
9/10
modern equipmentvarious optionsbeautiful restaurant
the room was large the breakfast offered various options and the restaurant areas looked beautiful the metro station was also very close to the hotel making transportation easy. the gym had modern equipment allowing for effective workouts i used the treadmills and stationary bikes there. the location was good with quick access to the airport a definite plus for my travel arrangements.
some bathroom toiletries seemed to be refilled their tamper-evident seals were broken
0 Helpful
FAQs
About Hotel Puerta America
What dining options are available at Hotel Puerta America?
The hotel features two restaurants that serve modern Spanish cuisine and a snack bar.
Which facilities can guests enjoy at Hotel Puerta America?
Facilities include an outdoor swimming pool, fitness center, free Wi-Fi, and a seasonal terrace.
What room amenities are provided at Hotel Puerta America?
Rooms are equipped with free Wi-Fi, flat-screen smart TVs, electric kettles, and soundproof windows.
What are some nearby attractions to Hotel Puerta America?
Nearby attractions include the exclusive Salamanca neighborhood (0.5 km), Paseo de la Castellana (3 km), and Bernabéu Football Stadium (3 km).
How far is Hotel Puerta America from the nearest metro station?
Cartagena Metro Station is just 200 meters from the hotel.
What are the breakfast options at Hotel Puerta America?
Breakfast is available for an additional charge of 30 EUR.
What languages are spoken by the staff at Hotel Puerta America?
The staff speaks multiple languages, including English and Spanish.
What security features are available at Hotel Puerta America?
The hotel offers 24-hour security and a 24-hour reception desk.
Does Hotel Puerta America provide child services?
Paid babysitting and child services can be arranged at the hotel.
What is the nearest airport to Hotel Puerta America and its distance?
The hotel is located 21 km from Adolfo Suárez Madrid-Barajas Airport.
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