What are the check-in and check-out times at Citadines Shinjuku Tokyo?
Check-in is at 15:00 and check-out is at 11:00.
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Citadines Shinjuku Tokyo, Tokyo
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Key details
About the Hotel
Shinjuku-Ku, Shinjuku 1-28-13, Tokyo, 1600022,
- Close to Shinjuku Gyoen National Garden
Great
8.6
9.2
4.4
4.4
4-star urban retreat in Shinjuku, Tokyo with spacious serviced apartments
Location
Citadines Shinjuku Tokyo offers prime
Rooms
The hotel boasts
Dining
Citadines Shinjuku Tokyo houses an
Business Facilities
The hotel provides a
Wellness Facilities
Citadines Shinjuku Tokyo offers an
Highlights
Location: Prime access to attractions in Shinjuku
Rooms: 160 serviced apartments with full kitchens
Dining: On-site café serving breakfast
Business: Meeting room and business corner available
Wellness: On-site fitness area and garden
Must-do experiences
- Visit the tranquil Shinjuku Gyoen National Garden for a serene escape.
- Try the delicious ramen at Ichiran, a local favorite for solo diners.
- Explore the quirky streets of Golden Gai for unique nightlife spots.
- Discover the art and history at the nearby Tokyo Metropolitan Museum.
- Don't miss the vibrant food stalls at Omoide Yokocho in Shinjuku.
Select your room type
Citadines Shinjuku Tokyo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Studio Executive Double2 persons28 sq. feet1 King-size bedAir conditioningBathtubroom details
- Studio Twin Room2 persons25 sq. feet2 Single bedsAir conditioningBathtubroom details
- Studio Double Room2 persons25 sq. feet1 Double bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Citadines Shinjuku Tokyo offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Citadines Shinjuku Tokyo Location
Shinjuku-Ku, Shinjuku 1-28-13, Tokyo, 1600022,
Explore Tokyo
Explore Shinjuku
Shinjuku Gyoen National Garden
14 minutes' walk
A sprawling park showcasing traditional Japanese landscapes, notable for cherry blossoms each spring and a serene atmosphere.
Tokyo Toy Museum
7 minutes' walk
An interactive museum celebrating toys from around the world, perfect for families and nostalgic visitors of all ages.
Samurai Museum
15 minutes' walk
A museum focused on Japan's samurai culture, featuring armor, swords and live demonstrations that captivate history buffs.
Godzilla Head
16 minutes' walk
An iconic sculpture and attraction honoring the legendary movie monster, providing a thrilling photo opportunity for fans.
Omoide Yokocho Night Market
19 minutes' walk
A vibrant alleyway filled with small eateries and bars, offering a taste of local cuisine and nighttime atmosphere.
Kansen-en Park
14 minutes' walk
A peaceful park with walking paths and lush greenery, ideal for relaxation, picnics, or a leisurely stroll.
Shinjuku Golden Gai Theater
13 minutes' walk
A renowned collection of tiny bars and theaters, perfect for experiencing Tokyo's nightlife and local performances.
MIRliton Cafe
2 minutes' walk
A cozy spot offering Japanese and Western dishes, known for its warm ambiance and delicious homemade pastries.
Yoshoku Kobaya
2 minutes' walk
A quaint restaurant serving traditional Yoshoku cuisine, famous for its tasty curry rice and omelettes in a relaxed setting.
Die Katze
3 minutes' walk
A charming German-style dining experience, featuring authentic sausages and beers, perfect for a hearty meal.
Shinjuku Samurai Cafe
12 minutes' walk
A themed cafe offering live performances and samurai-themed drinks, providing an immersive cultural experience.
The Robot Restaurant
18 minutes' walk
An electrifying show featuring robots, lasers, and dazzling performances, appealing to thrill-seekers and families alike.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of JPY 1980.0 per person.
Pets
Pets are not allowed.
Number of floors:
12
Number of rooms:
160
Reviews and Ratings
Feedback about Citadines Shinjuku Tokyo from previous guests about their experience.
Guest reviewsbased on 790 reviews
Silvia from Italy
Couple
Studio Double Room
4 nights in November 2025
|
Reviewed: January 22, 2026
9.0/10
Really good Stay in the Heart of the City
great room size convenient kitchenette easy access nice staff
The room had a great size, especially compared to other accommodations I experienced in Japan. The presence of a kitchenette was convenient. I found it easy to reach two train stations from the hotel. I appreciated this access. The staff members were very nice and helped me with directions.
The variety of breakfast options available was limited. This aspect was slightly disappointing.
Service
9/10
The front desk staff provided excellent assistance with directions and local information. The team handled restaurant bookings efficiently. Staff members were professional and showed great attention to detail. This enhanced my overall experience.
Rooms
9/10
The room offered ample walking space after luggage was opened! It included all basic amenities, such as a well-equipped kitchenette and comfortable bedding. Cleanliness was clearly a priority. This contributed to a refreshing experience.
0 Helpful
|
Maria from Spain
Single
Studio Double Room
4 nights in October 2025
|
Reviewed: January 01, 2026
9.5/10
great spot!
great location ample storage friendly staff
The location was fantastic with a train station nearby. the hotel provided complimentary items, and the room included ample cupboard storage. i appreciated the staff's friendliness. They were always ready to help and answer questions.
the breakfast was basic.
Facilities
9/10
the hotel features a gym with three treadmills and two stationary bikes, offering guests options for exercise. complimentary coffee is available from a very good coffee machine and free water is also provided .
Location
10/10
The hotel is a walkable distance to the train station. a supermarket is conveniently located across the street from the hotel. I highly recommend it for groceries. many restaurants are also nearby, providing various dining options.
Rooms
9/10
the room includes a bar fridge, a hot plate, and a microwave. this was awesome to have and very useful for preparing simple meals. there was a comfortable gap between the beds which meant we each had our own sense of space.
Service
10/10
the reception staff gave full attention to any requests that i had. they also helped me get a cab when i needed one. the staff even provided an umbrella when it was raining and told me i could keep it.
0 Helpful
|
Elena from Spain
Single
Studio Double Room
4 nights in November 2025
|
Reviewed: December 07, 2025
6/10
Adequate stay, some issues noted
dirty walls inconvenient request
I found some aspects of my stay disappointing. The walls in the room were marked and was dirty. I also expected linen changes every three days, this did not happen. I had to request new linens after more than three days, this was quite inconvenient.
0 Helpful
Silvia from Spain
Single
Studio Twin Room
4 nights in November 2025
|
Reviewed: December 01, 2025
9/10
FANTASTIC stay!
huge room super clean place subway proximity
The room was HUGE by local standards. Everything was super clean and very comfortable. I LOVED the location because it was close to the subway. It also featured a supermarket right across the street, SO convenient!
no complaints.
0 Helpful
Maria from Spain
Family with children
Studio Twin Room
5 nights in September 2025
|
Reviewed: November 23, 2025
9.5/10
Excellent Stay!
friendly staff smooth road extra sofa bed
I found the staff very friendly and helpful! The walk to the nearest station, Shinjuku Gyoenmae, took about eight minutes. It was a fifteen-minute walk to the main Shinjuku station. The road from Shinjuku Gyoenmae is smooth. This is good for moving luggage. The room was big and spacious. We asked for an extra sofa bed, and it was convenient for my family. The metro station is a ten-minute walk, and Shinjuku's main strip is a fifteen-minute walk, so the location was close to everything! During my stay in mid-September 2024, the customer service was standout. Room service had a mishap with my wife's perfume, and they bought a replacement and some other gifts. It was amazing!
The room felt old! The walls were shabby, and the furniture was a bit outdated.
Rooms
9/10
The studio had a microwave, hot plate, and kettle. It also included all items to cook if food was brought in. The bath and wet room were adequate and fresh towels were available if required.
Service
10/10
The rooms were cleaned to a high standard daily, and desk staff were helpful. The hotel provides slippers, robes, toothbrushes, shampoo, conditioner, and body wash. Reception staff were always super helpful and friendly.
0 Helpful
|
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FAQs
About Citadines Shinjuku Tokyo
How far is Citadines Shinjuku Tokyo from the nearest subway station?
The hotel is just a 5-minute walk from Shinjuku Gyoenmae Subway Station and a 7-minute walk from Shinjuku-sanchome Subway Station.
What are some popular attractions near Citadines Shinjuku Tokyo?
Nearby attractions include Shinjuku Gyoen National Garden and Isetan Department Store, both within a 10-minute walk.
Does Citadines Shinjuku Tokyo offer free Wi-Fi?
Yes, free Wi-Fi is available in all rooms and throughout the hotel.
What amenities are included in the rooms at Citadines Shinjuku Tokyo?
Rooms are equipped with kitchenettes, flat-screen TVs, air conditioning, and en suite bathrooms with free toiletries.
Is parking available at Citadines Shinjuku Tokyo?
Paid private parking is available on-site for 2750 JPY per day, and a reservation is required.
What facilities are available for fitness at Citadines Shinjuku Tokyo?
The hotel features a 24-hour fitness center for guest use.
Does Citadines Shinjuku Tokyo provide laundry services?
The hotel offers coin-operated laundry facilities for guests.
What languages are spoken by the staff at Citadines Shinjuku Tokyo?
The staff speaks multiple languages including English and Japanese.
What type of hotel is Citadines Shinjuku Tokyo?
This hotel combines the amenities of a hotel with the privacy and convenience of apartment living.
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