Gran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo This is an aerial view of a luxurious resort complex, likely located in a warm, sunny climate. The resort features several large, multi-story buildings with a light-colored, possibly stucco or stone, exterior. The architecture appears to be MediterraGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo The photo shows a bright and airy living and dining area in a modern apartment. The room has a clean, minimalist aesthetic with a predominantly white color scheme accented by warm wood tones. 

In the foreground, a round glass dining table with a pedGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo This is a bright and airy bedroom with a modern, slightly minimalist design. The room features two twin beds pushed together to form a larger sleeping area. The beds have white linens and are accented with a soft mustard yellow throw draped across th
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Check-in
18Apr2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686
-
Close to Alcala Beach
Great
8.3
7.9
/10
4.2
4.1
/5

Location

Gran Meliá Palacio de Isora is situated on the shores of the Atlantic Ocean, directly at the foot of Mount Teide. The hotel offers direct beach access, allowing guests to enjoy the sun and surf at their convenience. This location provides magnificent views of the ocean and the surrounding nature.

Rooms

The hotel features a range of accommodations, including the RedLevel Deluxe Room Frontal Ocean View with a private terrace and whirlpool bathtub. Families can choose the Deluxe Family Room, which has an elegant bedroom, sofa bed, and a modern bathroom with a rain shower. For those seeking exclusivity, the RedLevel Villa with Private Pool offers over 600m2 of personal space and a heated swimming pool.

Wellness

YHI Spa by Clarins, covering 2,000 m², provides a variety of treatments focused on relaxation and balance. Guests can enjoy spa facilities, including a thermal circuit designed to restore wellbeing. The spa features treatments inspired by local culture and nature.

Dining

La Terrasse by Jorge Peñate offers gourmet cuisine with views of the sunset over La Gomera. Nami Asian Bistro showcases contemporary Asian dishes made from fresh ingredients. The expansive selection of dining options includes an Italian trattoria, Mediterranean cuisine, and a beach bar serving light meals and refreshing cocktails.

Family Amenities

The hotel provides family-friendly accommodations, including special rooms designed for comfort and convenience for all ages. A kids club offers supervised activities, allowing parents to relax while their children are entertained. The property also features a dedicated pool area with slides for family enjoyment.

Highlights

Location: Beachfront hotel with magnificent views of the Atlantic Ocean and Mount Teide

Rooms: RedLevel Deluxe Room Frontal Ocean View with Whirlpool

Wellness: YHI Spa by Clarins

Dining: La Terrasse by Jorge Peñate

Family Amenities: Deluxe Family Room

Must-do experiences

  • Visit Los Gigantes cliffs for stunning views and boat trips.
  • Try the local dish, 'papas arrugadas' with mojo sauce.
  • Explore the charming village of Alcalá, just a stroll away.
  • Enjoy a sunset at Playa de Abama, known for its beauty.
  • Discover local crafts at the Guia de Isora market on weekends.
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Select your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family
2 persons
585 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Suite
2 persons
840 sq. feet 
1 King-size bed
Shower
Coffee machine
Two-Bedroom Master Suite
2 persons
1425 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Room
2 persons
585 sq. feet 
2 Single beds
Shower
Bathtub
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Gran Melia Palacio De Isora Resort & Spa offers a delightful tapestry of dining options, inviting guests to explore international flavors across a range of thematic restaurants. With family-friendly settings and personalized service, every meal transforms into a celebration of culinary art.
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo Restaurant at the Hard Rock Hotel
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo The Beach Club

Pangea Food Market

International buffet
Ambiance
Family-friendly, modern
Key Offerings
An innovative food market featuring a diverse selection of vegetarian and gluten-free options, perfect for breakfast, lunch, and dinner. Guests can delight in a journey through global culinary traditions.
Reservation
No
Open daily from 07:00 - 10:30 for breakfast and 18:30 - 22:00 for dinner.

Nami Asian Bistro

Asian fusion (Chinese, Indian, Japanese, Thai)
Ambiance
Modern setting
Key Offerings
Offers an array of flavors inspired by the vibrant culinary heritage of Asia, featuring dishes for a refined dinner experience.
Reservation
Recommended
Open for dinner only.

Oasis Mediterranean

Mediterranean and Spanish
Ambiance
Family-friendly, modern
Key Offerings
Savor delectable Mediterranean dishes in a casual setting, perfect for lunch and dinner amidst beautiful surroundings.
Reservation
No
Open for lunch and dinner.

Agave

Mexican
Ambiance
Family-friendly, modern
Key Offerings
Enjoy a colorful array of Mexican-inspired snacks and cocktails in an outdoor setting, located alongside a stunning infinity pool.
Reservation
No
Open for lunch and dinner.

L'Olio Trattoria & Pizza Bar

Italian, Pizza
Ambiance
Family-friendly, modern
Key Offerings
Features a cozy atmosphere serving authentic Italian dishes and delicious pizzas for a comforting dining experience in the evening.
Reservation
Recommended
Open for dinner.

Gran Melia Palacio De Isora Resort & Spa Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686
Map view
Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Tres Raices Alcala S.l
1300 ft
Calle los Chorrillos 12
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala
Explore Alcala (Tenerife)
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Playa La Jaquita
6 minutes walking
A serene beach ideal for sunbathing and swimming, featuring stunning coastal views and family-friendly facilities.
Punta de Alcala
11 minutes walking
A picturesque viewpoint offering panoramic ocean vistas; perfect for photography and enjoying breathtaking sunsets.
Charco Alcala
9 minutes walking
Natural tidal pools filled with marine life; great for a relaxing day by the water, ideal for families and nature lovers.
Cueva El Tancon
10 minutes' drive
This unique cave formation offers fascinating views of the volcanic landscape; guided tours are available for a deeper experience.
Snorkeling Adventures
10 minutes' drive
Diverse snorkeling spots with vibrant marine life; rental gear and guided tours available for all skill levels.
Yoga Sessions
6 minutes walking
Relaxing yoga classes held on the beach; perfect for rejuvenation and wellness in a tranquil setting.
Hiking in Teide National Park
1 hour drive
A thrilling adventure awaiting in the spectacular home of Spain's highest peak; various trails cater to different fitness levels.
Toni's Restaurant
6 minutes walking
Casual eatery known for fresh seafood and local dishes; a lovely terrace with ocean views makes it a great dining spot.
La Querencia De Domingo
La Querencia De Domingo
4 minutes walking
Charming atmosphere with local Canarian cuisine, featuring roasted meats and unique desserts; reservations recommended.
Tres Raices Alcala S.l
Tres Raices Alcala S.l
5 minutes walking
Offers a vibrant menu of tapas and Mediterranean dishes; family-friendly and perfect for casual dining.
Discoteca El Granero
Discoteca El Granero
10 minutes' drive
Popular nightlife venue offering live music and DJ performances; ideal for dance enthusiasts and night owls.
Bar Restaurante Tasca Tu Rincon
7 minutes walking
A cozy bar with a warm atmosphere; known for cocktail specials and live music events, great for a laid-back evening.
Getting around
City Centre
Alcala (Tenerife)9 min  ·  2300 ft
Airports
Tenerife Sur (TFS)57 min  ·  23.2 mi
La Gomera (GMZ)150 min  ·  62.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
324
Former name
gran melia tenerife

Reviews and Ratings

Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.
Review score
Based on 1557 verified reviews
7.9/10
Very good
74%
Recommend
Breakfast
8.4/10
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
8.5/10
Paid Wi-Fi
6.6/10
Staff
8.5/10
Value for money
7.5/10
Guest reviews
based on 1557 reviews
7.9/10
based on 1618 reviews
8.3/10
Jack from United Kingdom
Family with children
Deluxe Room
4 nights in November 2025
|
Reviewed:January 23, 2026
9/10

Luxury Relaxation Achieved

huge poolspacious gardengood breakfast
My stay has been great. The hotel has a big pool and garden. The breakfast has very good options. Staff seems friendly.
Nothing to say
0 Helpful
Jade from United Kingdom
Family with children
Suite
4 nights in November 2025
|
Reviewed:December 10, 2025
6/10

Underwhelming Stay, Some Issues Need Addressing

dusty roomslow service
I must say I was quite disappointed with several aspects. The most glaring issue was the cleanliness. The room felt rather dusty. Another concern was the slow service at the poolside restaurant. Waiting one and a half hours for desserts only to walk out is really not acceptable.
0 Helpful
Matthew from United Kingdom
Family with children
Suite
5 nights in November 2025
|
Reviewed:November 28, 2025
9.4/10

Excellent Family Holiday

family suiteheated poolumbrella shortage
i enjoyed the spaciousness of our family suite. the little balcony offered a nice view overlooking the pool. i also appreciated the heated family pool, especially useful during the cooler months.
the lack of umbrellas for all sunbeds was a minor inconvenience. i noticed this issue, particularly during peak hours when finding shade became difficult. more umbrellas would improve the poolside experience.
Dining
9/10
the restaurants offer high-quality food, nami was a highlight with excellent service. the buffet had a wide selection, ensuring there was something for everyone each night. reservation availability in restaurants can fluctuate.
Location
10/10
the hotel is on the sunny side of the island, with direct access to the promenade. nearby, there are cliff walks and volcanic tide pools to explore. the location offered both convenience and scenic beauty.
Facilities
9/10
the family pool is heated, a bonus during cooler months, while the larger pool is not. kids can enjoy the kids club, mini disco, and a large kids' fair. paddle surfing is available in the pool too.
Rooms
9/10
the family suite had plenty of space for a family with two kids. our balcony overlooked the poolwith a nice view. the suite's layout catered well to family needs.
Service
10/10
staff members such as noemi, sofia, and rocio in the red level lounge were perfect. roberta and sofia at the red level breakfast also stood out. fernando at the family pool bar offered prompt, friendly assistance.
0 Helpful
|
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FAQs
About Gran Melia Palacio De Isora Resort & Spa
What is the distance from Gran Melia Palacio De Isora Resort & Spa to Tenerife Sur Airport?
The hotel is 40 km from Tenerife Sur Airport.
How far is Gran Melia Palacio De Isora Resort & Spa from Playa de Alcala?
Gran Melia Palacio De Isora Resort & Spa is 0.5 km from Playa de Alcala.
What are the check-in and check-out times at Gran Melia Palacio De Isora Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
Does Gran Melia Palacio De Isora Resort & Spa offer a kids' club?
The hotel features a kids' club and a children's pool with water slides.
What dining options are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel has 7 restaurants offering Mediterranean, Italian, Japanese, and international buffet cuisines.
Are pets allowed at Gran Melia Palacio De Isora Resort & Spa?
Pets are allowed on request, with possible additional charges.
What amenities can I find in the rooms at Gran Melia Palacio De Isora Resort & Spa?
Rooms include a flat-screen TV, minibar, air conditioning, and a private bathroom with hydromassage shower.
Does Gran Melia Palacio De Isora Resort & Spa have an infinity pool?
The hotel features Europe's longest saltwater infinity pool with a hydromassage area.
Which activities are available at Gran Melia Palacio De Isora Resort & Spa?
Guests can enjoy activities such as tennis, archery, cycling, diving, and water sports.
Is breakfast available at Gran Melia Palacio De Isora Resort & Spa?
Breakfast is available for an additional charge of 25 EUR.
What languages does the staff at Gran Melia Palacio De Isora Resort & Spa speak?
The staff is multilingual and able to communicate in several languages, including English and Spanish.
Are there any nearby restaurants to Gran Melia Palacio De Isora Resort & Spa?
Nearby restaurants include Restaurante Sauco, Chamayda, and Restaurante Muelle Viejo, all within 0.5 km.

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