Alua Tenerife Puerto de la Cruz  Exterior photoAlua Tenerife Puerto de la Cruz  Exterior photoAlua Tenerife Puerto de la Cruz  Exterior photo
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From129US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), Spain, 38400
-
Close to the beach
Great
8.3
5.9
/10
3.5
3.9
/5

Location

Alua Tenerife is located just steps from the black sand beaches of Playa Jardin, providing direct access to stunning ocean views. The hotel is situated in close proximity to various local attractions, including the Loro Parque and the botanical gardens. Guests can enjoy a short stroll to the town center, offering a variety of shops and restaurants.

Rooms

The hotel offers 300 rooms, each equipped with a private balcony. Each room features modern decor and amenities designed for comfort and convenience. Guests can choose from a variety of layouts to suit their needs, including family options.

Dining

Alua Tenerife hosts an on-site buffet restaurant serving a variety of international dishes. The hotel features snack bars for casual dining options throughout the day. Guests can also enjoy a range of beverages at the hotel bar, including local specialties.

Family Amenities

Alua Tenerife is family-friendly, offering a children's pool and a playground. The hotel provides a kids' club with organized activities to entertain younger guests. Families can enjoy spacious accommodations that cater to both parents and children.

Entertainment

The hotel offers daily entertainment programs, including live music and shows for all ages. Guests have access to a variety of recreational activities, such as table tennis and darts. An outdoor pool area serves as a gathering point for fun and relaxation.

Highlights

Location: Steps from Playa Jardin

Rooms: 300 comfortable rooms with private balconies

Dining: On-site buffet restaurant with international cuisine

Family Amenities: Children's pool and playground

Entertainment: Daily live shows and recreational activities

Must-do experiences

  • Visit Loro Parque for a thrilling wildlife encounter.
  • Try the traditional 'ropa vieja' at Casa Blanca restaurant.
  • Explore the vibrant Mercado Municipal to taste local produce.
  • Stroll through the gardens of Parque Taoro for stunning views.
  • Discover the artistic charm of the Casa de la Aduana museum.
View all

Select your room type

Alua Tenerife offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Duplex Room
2 persons
595 sq. feet 
2 Single beds
Shower
Balcony
Double Room
2 persons
345 sq. feet 
2 Single beds
Shower
Balcony
Double Pool View
2 persons
345 sq. feet 
2 Single beds
Shower
Balcony
Suite
2 persons
435 sq. feet 
2 Single beds
Shower
Balcony
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Facilities

Alua Tenerife offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Tennis court
  • Billiard tables
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Baby pushchair
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Massage

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Dining Onsite

At Alua Tenerife, dining is an exploration of local and international flavors, all set in inviting, family-friendly environments. Guests can indulge in an array of culinary delights, from vibrant buffets to casual bites, making for a satisfying culinary experience throughout the day.
Alua Tenerife Puerto de la Cruz  Restaurant photo
Alua Tenerife Puerto de la Cruz  Restaurant photo
Alua Tenerife Puerto de la Cruz  Restaurant photo

Terra

Spanish, International
Ambiance
Family-friendly, vibrant buffet setting
Key Offerings
A generous buffet featuring a wide variety of products, including fresh juices, fruit, and healthy options, complemented by live cooking stations for customized meals.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Kentia

International
Ambiance
Family-friendly, modern pool club atmosphere
Key Offerings
Offering a delightful range of snacks and refreshing drinks, Kentia Pool Club is the perfect spot for a relaxed lunch by the poolside.
Reservation
Not needed.
Open for lunch.

Enyesque

Local
Ambiance
Charming and laid-back environment
Key Offerings
The menu features local culinary creations, providing guests a taste of the region's true flavors.
Reservation
Recommended.
Open Tuesday to Saturday from 12:00 - 22:00.

Alua Tenerife Location

Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), Spain, 38400
Map view
Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), Spain, 38400
Nearby
Castle
Castillo de San Felipe
1700 ft
Beach
Playa del Castillo
900 ft
Playa Chica
1500 ft
9 Av. Melchor Luz
Hiperdino Puerto de la Cruz
1600 ft
Restaurants
Tasca Bahia Del Valle
300 ft
Calle Antonio Ruiz Alvarez 1A 38400 Puerto de la Cruz Santa Cruz de Tenerife,
Smirres Cuatro Vientos
500 ft
Avenida de Francisco Afonso Carrillo 1
Bar Restaurante Cadiz
700 ft
Avenida Blas Perez Gonzalez 7
Motart cafe'
1000 ft
Calle Manuel Yanes Barreto 1
Harry's Gourmeteria
1200 ft
Mercado Municipal Avenida Blas Peréz
Restaurante pizzeria jamaica
1200 ft
Avd.Jose del campo llarena Edificio ucanca local 16
Andana Beach Club
1700 ft
Avenida Francisco Afonso Carrillo S/N
Terraza del Mar
2000 ft
Avenida Francisco Afonso Carrillo N. 10
Restaurante Peruano
2100 ft
Calle Pozo 18 Nos encontramos al lado de la Oficina de Correos
Restaurante Casa Julian
2600 ft
Calle Guayanfanta 22
Explore Puerto de la Cruz (Tenerife)
Experience Puerto de la Cruz
Top Attractions
Activities
Dining
Entertainment
Loro Park
Loro Park
13 minutes' walk
A renowned wildlife park featuring exotic animals and impressive shows, ideal for family visits.
Plaza Charco
Plaza Charco
14 minutes' walk
A vibrant square surrounded by local shops and eateries, perfect for people-watching and enjoying street performances.
Castle of San Felipe
7 minutes' walk
A historical fortress with stunning ocean views, offering insight into the region's past and scenic photo spots.
Botanical Garden
Botanical Garden
25 minutes' walk
A serene garden featuring diverse plant species, great for leisurely walks and picnics, with free entrance.
Water Sports at Playa Jardin
5 minutes' walk
Thrilling water sports like jet skiing and paddleboarding available at the beach, rentals easy to find.
Yoga Retreats
10 minutes' drive
Relaxing yoga sessions in a peaceful setting, often held outdoors, perfect for rejuvenation and wellness.
Tasca Bahia Del Valle
Tasca Bahia Del Valle
1 minute' walk
Casual dining with local specialties; enjoy fresh seafood and traditional tapas in a friendly atmosphere.
Harry's Gourmeteria
Harry's Gourmeteria
5 minutes' walk
A cozy spot offering a mix of international cuisines; notable for unique gourmet dishes and vibrant décor.
Puerto de la Cruz Casino
Puerto de la Cruz Casino
25 minutes' walk
A lively casino offering various games and entertainment options, with themed nights and shows for all ages.
Iglesia de Santa Rita
Iglesia de Santa Rita
10 minutes' walk
A charming local church hosting weekly events and music, featuring beautiful architecture and a peaceful ambiance.
Getting around
City Centre
Puerto de la Cruz (Tenerife)16 min  ·  4300 ft
Airports
Tenerife Norte (TFN)42 min  ·  17.4 mi
Tenerife Sur (TFS)137 min  ·  56.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Alua Tenerife guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Number of floors:
5
Number of rooms:
422
Former name
Gema Turquesa Playa / Turquesa Playa Hotel

Reviews and Ratings

Feedback about Alua Tenerife from previous guests about their experience.
Review score
Based on 1916 verified reviews
7.9/10
Very good
80%
Recommend
Breakfast
7.9/10
Cleanliness
8.8/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
7.5/10
Location
8.6/10
Paid Wi-Fi
6.9/10
Staff
8.8/10
Value for money
8.2/10
Guest reviews
based on 1916 reviews
7.9/10
based on 2050 reviews
3.5/5
based on 3468 reviews
8.3/10
Luna from Spain
Family with children
Double Pool View
4 nights in November 2025
|
Reviewed:December 15, 2025
9.0/10

Fantastic Hotel Experience!

great locationtasty optionsclear instructionsuneven attention
The location was great, just a short walk to the black sand beach and Loro Parque! There were many breakfast and dinner options available. The room was clean, and I received straightforward instructions when I checked in. This.
The staff seemed to focus their attention primarily on French and Spanish guests. This. Some effort to engage with all guests more evenly would be beneficial.
Facilities
9/10
Two pools are on the hotel. The main pool maintains a comfortable 24 degrees, perfect for swimming. There is also a bar open from 11 AM to 11 PM.
Dining
8/10
The breakfast buffet offers a wide selection of items. It provides many choices to suit varied tastes. The food was fresh and varied, so I always found something delicious to eat. Great coffee and hot chocolate were also available at the bar!
Rooms
10/10
The room was quite new and cosy. very clean with comfortable beds. My room had beautiful views from its rooftop terrace. It was nice, quiet, and everything was really well-kept by the cleaning staff daily.
0 Helpful
|
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Jim from United States
Family with children
Double Room
4 nights in November 2025
|
Reviewed:December 04, 2025
9/10

solid stay!

wide varietycomfortable roomfree parkingclose location
the breakfast buffet offered a wide variety. the room was spacious, clean, and very comfortable. i found free parking available on the street close by. loro park is also within a reasonable walking distance from the hotel.
Service
9/10
The staff cleans the rooms daily , great! the staff surprise guests with a campaign and a postcard for their birthdays. It's a really nice touch! the staff members are polite.
0 Helpful
|
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George from United States
Family with children
Double Room
4 nights in August 2025
|
Reviewed:November 04, 2025
6/10

Just OK, honestly

good locationtiny spotrude staff
The hotel's location was alright since it was a bit away from the busy area and near the bus station.
The lack of smoking areas bothered me. There was only a tiny spot with two seats. I found some staff were nice, but others acted rude which I didn't like. The VIP service tempted me with a sales breakfast for a voucher, but they became unhelpful as soon I refused.
0 Helpful
FAQs
About Alua Tenerife
What are the check-in and check-out times at Alua Tenerife?
Check-in is at 15:00 and check-out is by 12:00.
What pools are available at Alua Tenerife?
The hotel features two outdoor pools, one for adults and one for children, as well as an indoor swimming pool.
Is there an on-site restaurant at Alua Tenerife?
The hotel has several dining options including the Punta Brava buffet restaurant offering local and international cuisine.
How far is Alua Tenerife from the nearest beach?
Alua Tenerife is located 300 meters from Playa Jardín beach.
What amenities are included in the rooms at Alua Tenerife?
Rooms include air conditioning, a flat-screen TV, a refrigerator, and free Wi-Fi.
How far is Alua Tenerife from Tenerife Norte Airport?
Alua Tenerife is approximately 30 km from Tenerife Norte Airport, which is about a 26-minute drive.
What is offered in the wellness area at Alua Tenerife?
The wellness area includes a fully equipped gym, a sauna, and massage services available for an extra charge.
What nearby attractions are there from Alua Tenerife?
Nearby attractions include Loro Parque, which is about 0.5 km away, and Jardin Beach.
Is a buffet breakfast available at Alua Tenerife?
Breakfast is available for an additional charge of 8 EUR.
What kind of entertainment programs does Alua Tenerife offer?
The hotel provides themed shows, evening entertainment, and recreational activities for children and adults.
What eateries are located near Alua Tenerife?
Nearby restaurants include Bahia Chiripa, Alte Heimat, and Pizzas Magic Corner, all within 0.5 km.

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19Apr2026Select date
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20Apr2026Select date
Rooms and Guests2 Guests, 1 Room