What are the check-in and check-out times for Jen Singapore Orchardgateway By Shangri-La?
Check-in is at 14:00 and check-out is at 12:00.
75 photos
Jen Singapore Orchardgateway By Shangri-La, Singapore
180US$
Book on our site
up to 10% cheaper
than Booking.com
Key details
About the Hotel
277 Orchard Road #10-01,
Singapore,
Singapore,
238858,
- Close to the National Museum of Singapore
Great
8.8
9.1
4.2
4.2
4-star city center hotel with family-friendly dining options
Amenities
The hotel offers a
Rooms
Rooms at the hotel are designed with contemporary decor and equipped with essential amenities for comfort. Each room features a spacious layout and modern furnishings, catering to both leisure and business travelers. Unique room categories include
Location
Conveniently located on
Dining
On-site dining includes
Family-Friendly Features
The hotel provides special
Highlights
Location: Conveniently located on Orchard Road
Rooms: deluxe rooms with city views
Dining: buffet meals at no additional charge
Family-Friendly: special benefits for children
Must-do experiences
- Savor Chilli Crab at JUMBO Seafood for a true local flavor.
- Stroll through the lush Gardens by the Bay at sunset for stunning views.
- Visit the National Museum of Singapore for rich cultural insights.
- Explore the vibrant Tiong Bahru market for local delicacies and crafts.
- Discover hidden gems at Haji Lane's quirky shops and street art.
View all
Select your room type
Jen Singapore Orchardgateway By Shangri-La offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
2 persons
295 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Superior Twin Room
2 persons
295 sq. feet
2 Single beds
Shower
Air conditioning
room details
Deluxe King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Family Room
2 persons
510 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Jen Singapore Orchardgateway By Shangri-La offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Makan@Jen is the vibrant buffet restaurant at Jen Singapore Orchardgateway by Shangri-La, offering a delightful array of local Singaporean favorites alongside popular international dishes. Dine within a modern setting that invites guests to indulge at any time of day, while the Club Lounge provides a serene escape with panoramic views of the city.
Makan@Jen
International with local Singaporean dishes
Ambiance
Modern and inviting buffet setting
Key Offerings
A delectable spread featuring both local Singaporean cuisines and popular Western dishes, open for breakfast, lunch, and dinner with an emphasis on freshness and variety.
Reservation
Not needed
06:30 - 23:00 daily
Club Lounge
Lounge bar
Ambiance
Chic lounge with panoramic city views
Key Offerings
Access to a lovely Club Lounge on the 19th floor, featuring exclusive perks and a relaxing atmosphere, perfect for enjoying cocktails while soaking in spectacular views.
Reservation
Recommended for high demand periods
Hours may vary; typically open during lounge hours
Poolside Bar
Casual snacks and beverages
Ambiance
Relaxed poolside setting
Key Offerings
A variety of alcoholic beverages served in a casual atmosphere, perfect for enjoying a drink under the sun or by the water.
Reservation
Not needed
Hours may vary; typically open during pool hours
Rooftop Terrace
Informal dining with light bites
Ambiance
Scenic rooftop area overlooking the city
Key Offerings
A serene escape for light culinary delights and refreshments, ideal for enjoying the sunset while sipping on refreshing beverages.
Reservation
Not needed
Hours may vary; typically open in the evening
Coffee Shop/Cafe
Casual cafe fare
Ambiance
Cozy and inviting cafe atmosphere
Key Offerings
A delightful selection of coffee and baked goods, perfect for a quick bite or a leisurely afternoon break.
Reservation
Not needed
Hours may vary; typically open during daytime
Jen Singapore Orchardgateway By Shangri-La Location
277 Orchard Road #10-01,
Singapore,
Singapore,
238858,
Map view
277 Orchard Road #10-01,
Singapore,
Singapore,
238858,
City landmarks
Garden
Gardens by the Bay
2.1
mi
Gallery
National Museum of Singapore
5300 ft
Botanical Garden
Singapore Botanic Gardens
1.9
mi
Shopping Area
Clarke Quay
1.2
mi
Mall
ION Orchard
3800 ft
Mall
Suntec City
1.4
mi
Museum
National Gallery Singapore
1.2
mi
Mosque
Masjid Sultan
1.4
mi
Landmark
Marina Bay Sands Singapore
1.9
mi
Park
Fort Canning Park
1.2
mi
Landmark
Singapore Flyer
1.8
mi
Mall
Bugis Street
5300 ft
Museum
Asian Civilisations Museum
1.2
mi
Museum
Singapore Art Museum
5300 ft
Fountain
Fountain of Wealth
1.4
mi
Pagoda
Buddha Tooth Relic Temple and Museum
1.4
mi
Museum
Peranakan Museum
1.2
mi
Art object
Merlion
1.4
mi
Museum
Singapore Philatelic Museum
1.2
mi
Mall
Ngee Ann City
3800 ft
Gallery
The Cathay
5300 ft
Mall
Far East Shopping Centre
1.1
mi
Landmark
Battlebox
5300 ft
Mall
Robertson Quay
5200 ft
Mall
Plaza Singapura
5300 ft
Museum
Chinatown Heritage Centre
1.9
mi
Nearby
Mall
Orchard Gateway
600 ft
Shopping Area
The Centrepoint
600 ft
Mall
313@Somerset
600 ft
8 Grange Road Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
600 ft
Restaurants
Wild Honey
1500 ft
6 Scotts Road #03-01 Scotts Square Scotts Road
Dancing Crab
1600 ft
181 Orchard Road Orchard Central Floor 07 Unit 15 14 Orchard Central
Tsukiji Fish Market
900 ft
181 Orchard Road #12-02 Orchard Central #01-82B Arcade @ The Capitol Kempinski
Marche Movenpick
500 ft
313 Orchard Road 313 @ Somerset 313@somerset
Genki Sushi
700 ft
181 Orchard Road #03-32 Orchard Central Orchard Central
Outback Steakhouse Orchardgateway
900 ft
277 Orchard Road Orchard Gateway #04-01 Orchard Gateway
Som Tam
800 ft
181 Orchard Road Orchard Central Orchard Central #08-13
Makan@Jen
600 ft
277 Orchard Road Orchard Gateway Hotel Jen Orchardgateway
Chir Chir Chicken Fusion Restaurant
100 ft
313 Orchard Road 313 @ Somerset Floor 04 Unit 313 06
Supply & Demand
300 ft
277 Orchard Road Orchard Gateway #02-13/14
Explore Singapore
Explore Orchard Road
ION Orchard
14-minute walk
A premier shopping destination featuring luxury brands and an impressive food court with great local and international choices.
National Museum of Singapore
20-minute walk
Singapore's oldest museum showcasing the nation's history and culture, with engaging exhibitions and free admission on certain days.
Singapore Botanic Gardens
35-minute walk
A UNESCO World Heritage site, home to extensive gardens, including the National Orchid Garden, and beautiful walking paths.
Clarke Quay
25-minute walk
A vibrant riverside precinct known for nightlife, restaurants, and shops, set against beautiful historic architecture.
Wild Honey
6-minute walk
A cozy brunch spot renowned for its all-day breakfast offerings and honey-infused dishes, accommodating various dietary needs.
Dancing Crab
6-minute walk
A lively seafood restaurant where guests can enjoy fresh crab dishes in a vibrant setting, making it perfect for family dining.
Cathay Cineleisure Orchard
2-minute walk
A popular cinema and entertainment venue featuring the latest movies and gaming arcade, an excellent outing for families.
Getting around
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs S$ 45.56 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Hindi, Malay
Number of floors:
10
Number of rooms:
488
Former name
JEN ORCHARDGATEWAY
Reviews and Ratings
Feedback about Jen Singapore Orchardgateway By Shangri-La from previous guests about their experience.
Guest reviewsbased on 3403 reviews
Christina from Denmark
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 15, 2026
7/10
convenient locationfriendly staffrooftop poolcrowded breakfastlack of privacynight noise
the location is amazing i could get everywhere so easily the staff were also super friendly and helpful i appreciated the rooftop pool a lot it was perfect
i found the breakfast to be just okay it was often very crowded with long queues the room design was a bit impractical the bathroom lacked privacy i also noticed some noise at night it was coming from loud music
0 Helpful
Theodore from United States
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 02, 2026
9.2/10
Convenient Location and Great Amenities
direct accessrooftop poolcheck-in process
I appreciated the direct access to the shops and the train station. This made moving around so much easier. The rooftop swimming pool was also amazing (I spent most of my time there).
The initial check-in process on the tenth floor was a bit inconvenient. It required transferring to a different set of elevators to reach the ground level each time.
Dining
9/10
The hotel is located on top of a shopping center. It provides easy access to various dining options. Hundreds of food choices are available in the malls and metro basements within a short walk.
Facilities
9/10
The 19th floor features a superb pool with a bar. The view from the pool is fantastic, with a great perspective of the surrounding area (especially at night.).
Rooms
9/10
The room had comfortable beds and it was well-equipped. There were special taps with drinkable water, eliminating plastic usage. The room was clean upon my arrival.
Location
10/10
The hotel's location offers very good bus and metro connections. It is right in the buzz of the main area. MRT access is convenient.
Service
9/10
The staff was friendly and helpful. I got a fork delivered by a robot when requested. They were reliable and proactively helpful.
0 Helpful
|
Stella from United Kingdom
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 25, 2025
9.5/10
Fantastic Location and Pool
central locationgreat poolcity views
I spent three nights here. The hotel's location is central. The rooftop terrace features a bar and a great pool. City views are visible from the rooftop.
The rooftop area wasn't quite as picturesque as the promotional photos indicated.
Dining
9/10
I found plenty of food options in the shopping mall downstairs. A 7/11 also offers water and juice. I recommend exploring the diverse culinary options available near the hotel.
Service
10/10
The hotel staff was very helpful. they allowed us to use the pool and changing rooms after checkout. This was much appreciated and allowed us a relaxing end to our trip before a late flight.
Facilities
9/10
The rooftop infinity pool is open until 10 pm. A swimming spot is provided. The hotel is directly above Somerset MRT. It made getting around easy.
Rooms
10/10
My room was super clean with daily cleaning services. A large bed decoration and treats welcomed us upon arrival. The room mirror had hand decorations from the team. It was special.
0 Helpful
|
Jacques from France
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 24, 2025
9/10
rooftop poolamazing view
The MRT station is right below the hotel (Somerset station). It was very easy to get around the city. The rooftop pool has amazing views. It operates until 10pm. I did enjoy swimming there after a day of sightseeing.
The elevator sometimes took a little while to arrive (especially during peak hours).
0 Helpful
Zoe from Australia
Single
Superior King Room
3 nights in November 2025
|
Reviewed: December 12, 2025
6/10
water dispenserunhelpful staffpool area
the ice and water dispenser was acceptable.
The staff weren't exactly overdoing it with the helpfulness at check-in. They missed the part where they tell you where anything is. the pool scene was so packed i ended up draped on the deck with just a towel. when you shell out this much, you expect a fighting chance at a sunbed.
0 Helpful
Jacques from France
Single
Superior King Room
4 nights in November 2025
|
Reviewed: December 11, 2025
9.0/10
Excellent Location and Convenient Amenities
direct accessthorough housekeepingrooftop pool
The hotel's location is superb, directly connected to the MRT station, made getting around the city very easy. My room had great cleanliness. The housekeeping service was thorough.
i found that there were many children running and playing, especially in the pool area, and it made it difficult to fully relax.
Location
9/10
The hotel offers really good accessibility due to its location above the railway station. Nearby shopping malls and grocery stores provide further ease seeking retail or everyday necessities, all within easy walking distance.
Service
9/10
I found the staff polite and helpful. They were accommodating at the reception. I appreciated the bar service near the rooftop pool. The staff remained attentive and efficient. Housekeeping provided consistent, unobtrusive service.
0 Helpful
|
Elijah from United Kingdom
Single
Superior King Room
4 nights in November 2025
|
Reviewed: November 27, 2025
9.0/10
fantastic stay!
convenient locationfriendly stafffiltered water
the location was super convenient near somerset mrt station. i found the staff friendly and helpful . i especially appreciated the green initiative providing filtered water in the room eliminating plastic bottle waste.
the absence of a full-length mirror in the room was slightly inconvenient.
Dining
9/10
the breakfast buffet offered a diverse and tasty selection including chinese indian and european options. i especially enjoyed the fresh fruit and pastry selections that were available each morning i visited the dining area.
Rooms
9/10
the room was spacious with a comfortable bed. i found a convenient filtered water tap installed directly in the room's sink perfect for quickly refilling water bottles. the air conditioning worked well i could easily adjust it.
0 Helpful
|
FAQs
About Jen Singapore Orchardgateway By Shangri-La
How far is Jen Singapore Orchardgateway By Shangri-La from Changi International Airport?
The hotel is 17 km from Changi International Airport.
What amenities are available in the rooms at Jen Singapore Orchardgateway By Shangri-La?
Rooms feature air conditioning, a flat-screen TV, coffee/tea making facilities, and en suite bathrooms.
What dining options are available at Jen Singapore Orchardgateway By Shangri-La?
Guests can enjoy local Singaporean and Western cuisines at the on-site restaurant, Makan at Jen.
Is parking available at Jen Singapore Orchardgateway By Shangri-La?
Free public parking is available on-site.
What recreational facilities does Jen Singapore Orchardgateway By Shangri-La offer?
The hotel features a fitness center, an outdoor swimming pool, and a rooftop terrace.
Are there any notable attractions near Jen Singapore Orchardgateway By Shangri-La?
Nearby attractions include ION Orchard Shopping Mall (1 km), National Museum of Singapore (5-minute drive), and Gardens by the Bay (25 minutes by foot).
What language do the staff at Jen Singapore Orchardgateway By Shangri-La speak?
The staff speaks multiple languages, including English.
Is there a bar at Jen Singapore Orchardgateway By Shangri-La?
Yes, there's a bar serving a variety of alcoholic beverages and snacks.
What services are available to business travelers at Jen Singapore Orchardgateway By Shangri-La?
The hotel offers meeting facilities and assistance with car rentals and dry-cleaning services.
Does Jen Singapore Orchardgateway By Shangri-La provide any options for children?
Yes, the hotel offers babysitting/child services.
How close is Jen Singapore Orchardgateway By Shangri-La to public transport?
The hotel is located just 100 m from Somerset MRT Station.
What is the seating arrangement like in the lobby of Jen Singapore Orchardgateway By Shangri-La?
The lobby features clusters of seating designed in retro-futuristic styles for gathering and relaxation.
Next best alternative
Consider them for your next trip.
Marina Bay SandsSingapore, Singapore
5652 reviews
764 USD/night
Village Hotel Sentosa By Far East HospitalitySingapore, Singapore
178 reviews
163 USD/night
Four Seasons Hotel SingaporeSingapore, Singapore
269 reviews
454 USD/night
Pan Pacific Serviced Suites Orchard, SingaporeSingapore, Singapore
77 reviews
463 USD/night
Andaz Singapore, By HyattSingapore, Singapore
212 reviews
306 USD/night
Swissotel The Stamford SingaporeSingapore, Singapore
1193 reviews
167 USD/night
Paradox Singapore Merchant Court At Clarke QuaySingapore, Singapore
1189 reviews
207 USD/night
Resorts World Sentosa - Equarius HotelSingapore, Singapore
135 reviews
222 USD/night
Yotel Singapore Orchard RoadSingapore, Singapore
440 reviews
116 USD/night
One Farrer HotelSingapore, Singapore
265 reviews
154 USD/night
Orchid Country ClubSingapore, Singapore
96 reviews
187 USD/night
Aerotel Singapore - Transit Hotel In Terminal 1Singapore, Singapore
314 reviews
103 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
105 reviews
749 reviews
Metro Hotel Marlow Sydney Central ReviewsSydney, Australia
Opposite Capitol Theatre, 350 m from Chinatown
View hotel
493 reviews
Freehand Los AngelesLos Angeles, United States
800 m from LA Live, Rooftop pool with city views
View hotel
Johnstown Estate Enfield Hotel Web
35 min from Dublin City Centre, 1300 sq m Spa with Rooftop Experience
Ibis Sydney World Square Hotel
1 km to Darling Harbour, 5 min walk to Queen Victoria Building
Hotel Hyatt Centric Mg Road Bangalore
Next to 1MG - Lido Shopping Mall, Overlooking Ulsoor Lake
Grosvenor Pulford Hotel & Spa Hotel
Spa by Kasia with indoor pool, AA Rosette-awarded Palm Court restaurant
More About Hotel Billesley Manor Hotel & Spa, A Tribute Portfolio Hotel »
11th century church on grounds, Shakespearean 'As You Like It' inspiration
Bass Pro Shop Memphis Hotel
Rustic-luxury rooms inside the Memphis Pyramid, 103 uniquely designed rooms
