Jen Penang Georgetown By Shangri-La Swimming Pool photoJen Penang Georgetown By Shangri-La Exterior photoJen Penang Georgetown By Shangri-La Interior photo
Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From73US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Magazine Road, George Town, Malaysia, 10300
-
Close to the historic old town
Great
8.3
8.8
/10
3.8
4.1
/5

Amenities

Jen Penang Georgetown By Shangri-La includes a main attraction with its all-day dining venues, offering diverse buffet meals. The hotel is situated in close proximity to local attractions and cultural hotspots, enhancing the overall guest experience. Families can benefit from a special offer allowing up to two children aged 6 and below to enjoy buffet meals at no additional charge when accompanied by a dine-in adult.

Rooms

The hotel offers a variety of room options that cater to both business and leisure travelers. Spacious accommodations provide conveniences intended for relaxation and productivity during stays. Various suites come equipped with comfortable furnishings and essential amenities.

Location

Located in the historic George Town, the hotel provides easy access to numerous cultural landmarks. Visitors can explore nearby attractions such as local markets, charming streets, and historical sites. The central location allows guests to immerse themselves in the vibrant local culture of Penang.

Family Offerings

Families can take advantage of special dining options that allow children aged 6 and below to have meals without additional costs. Kid-friendly activities are available on-site to entertain younger guests. The hotel's spacious rooms provide ample space for families traveling together.

Dining

Dining options at Jen Penang Georgetown include a variety of cuisines available throughout the day. The all-day dining venue presents a buffet format with multiple selections to choose from. Guests can enjoy both local and international dishes, enhancing their culinary experience.

Highlights

Amenities: All-day dining venues with buffet meals

Rooms: Spacious accommodations for families

Location: Located in historic George Town

Family Offerings: Children aged 6 and below dine for free

Must-do experiences

  • Savor Penang Laksa at Air Itam Market for an unforgettable dish.
  • Explore the murals of Armenian Street for Instagram-worthy photos.
  • Visit the Penang Peranakan Mansion to learn about local culture.
  • Head to Gurney Drive for a bustling hawker food experience.
  • Discover the Secret Garden at the Penang Hill for stunning views.
View all

Select your room type

Jen Penang Georgetown By Shangri-La offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two Deluxe Rooms Inter-Connecting
2 persons
605 sq. feet 
2 Single beds or 1 Queen-size bed
Shower
Air conditioning
Family Room
2 persons
345 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room
2 persons
305 sq. feet 
2 Single beds
Shower
Air conditioning
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Jen Penang Georgetown By Shangri-La offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Table tennis

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Café Jen offers a delightful fusion of Malaysian and international flavors in a contemporary, family-friendly setting. Guests may indulge in a diverse buffet and à la carte menu throughout the day, making it a perfect choice for family gatherings or casual meals with friends.
Jen Penang Georgetown By Shangri-La Restaurant photo
Jen Penang Georgetown By Shangri-La Restaurant photo
Jen Penang Georgetown By Shangri-La Restaurant photo

Café Jen

Malaysian and local cuisines with international influences
Ambiance
Modern and welcoming, designed for families and casual gatherings
Key Offerings
Features a vibrant buffet and à la carte meals, serving breakfast, lunch, and dinner; an inviting space to enjoy traditional local dishes along with global flavors.
Reservation
Not needed
Open for breakfast, lunch, and dinner

Jen Penang Georgetown By Shangri-La Location

Magazine Road, George Town, Malaysia, 10300
Map view
Magazine Road, George Town, Malaysia, 10300
Nearby
10000
Komtar
600 ft
Mall
Watsons
800 ft
Mall
1st Avenue Mall
400 ft
Shopping Area
Prangin Mall
800 ft
Gallery
Hin Bus Depot
1000 ft
Event hall
Tech Dome Penang
300 ft
Museum
Penang House of Music
300 ft
Gallery
Asia Comic Cultural Museum
300 ft
Museum
Dark Mansion
2000 ft
Restaurants
Cafe Jen
100 ft
Magazine Road Hotel Jen Penang by Shangri-La
Sushi King
200 ft
Jalan Dr Prangin Mall - Komtar 33-G-38 Ground Floor
Texas Chicken
200 ft
182 Jalan Magazine First Avenue Mall
Japin
400 ft
182 Jalan Magazine No.4-15
Top View Restaurant & Lounge
1100 ft
Jalan Penang Komtar Level 68
Enoshima Japanese Restaurant
600 ft
Cititel Express Penang
Coco Cabana Bar & Bistro
1000 ft
Level 68
Izakaya by Sango
800 ft
161 Lebuh Noordin
Test Kitchen
700 ft
105 Lebuh Noordin
Pizzaiola
800 ft
33-SB-01 Prangin Mall
The Line Sandwich Cafe
600 ft
239 Jalan Magazine
Explore George Town
Explore George Town
Top Attractions
Activities
Dining
Entertainment
Khoo Kongsi
Khoo Kongsi
12 minutes' walk
A stunning clan house rich in heritage, featuring intricate architecture and cultural displays.
Pinang Peranakan Mansion
Pinang Peranakan Mansion
20 minutes' walk
A historic house showcasing the opulence of the Peranakan culture through antiques and guided tours.
Fort Cornwallis
Fort Cornwallis
20 minutes' walk
An important historical site featuring the largest fort in Malaysia, offering beautiful views of the waterfront.
Cheong Fatt Tze Mansion
17 minutes' walk
Famous for its architectural beauty, guided tours reveal the intriguing history of its former owner.
Hin Bus Depot
Hin Bus Depot
5 minutes' walk
An arts hub featuring local exhibitions, murals, and a Sunday market showcasing craft and food.
Yoga in the Park
5 minutes' walk
Relaxing yoga sessions in Armenian Park, perfect for unwinding. Classes available for all levels.
Penang Street Art Tour
15 minutes' walk
An engaging walking tour exploring the vibrant street art scene, ideal for photography enthusiasts.
Cycling at Padang Kota Lama
9 minutes' walk
Ride along the waterfront at this historic park, offering bike rentals and scenic views for thrill-seekers.
Cafe Jen
Cafe Jen
1 minute' walk
An on-site eatery offering diverse cuisine with a cozy atmosphere, perfect for casual dining.
Top View Restaurant & Lounge
Top View Restaurant & Lounge
4 minutes' walk
A fine dining experience with stunning rooftop views; renowned for its local delicacies and plush ambiance.
Japin
Japin
2 minutes' walk
A casual spot serving authentic Japanese dishes, known for its sushi and warm service.
Texas Chicken
Texas Chicken
1 minute' walk
Casual fast food restaurant known for its crispy fried chicken; great for a quick and hearty meal.
The Camera Museum
The Camera Museum
17 minutes' walk
An engaging space showcasing photography history, offering interactive exhibits for all ages.
Upside Down Museum
Upside Down Museum
8 minutes' walk
A fun venue where everything is upside down; perfect for quirky photos and family-friendly experiences.
Penang Times Square
Penang Times Square
8 minutes' walk
A lively shopping and entertainment hub featuring cinemas and eateries, attracting a wide range of visitors.
Rooftop Bars
4 minutes' walk
Enjoy an evening out at local rooftop bars featuring live music, great drinks, and vibrant city views.
Getting around
City Centre
George Town3 min  ·  700 ft
Airports
Penang International (PEN)26 min  ·  10.4 mi
Sultan Abdul Halim (AOR)181 min  ·  74.7 mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Public parking is possible on site.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Jen Penang Georgetown By Shangri-La serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Hindi, Malay, Tamil
Number of floors:
17
Number of rooms:
415
Former name
Traders Hotel Penang

Reviews and Ratings

Feedback about Jen Penang Georgetown By Shangri-La from previous guests about their experience.
Review score
Based on 833 verified reviews
8.3/10
Great
87%
Recommend
Breakfast
7.2/10
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.3/10
Free Wi-Fi
8.5/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.7/10
Value for money
8.1/10
Guest reviews
based on 833 reviews
8.3/10
based on 1773 reviews
8.3/10
Marketa from Czech Republic
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed:February 17, 2026
9/10
spacious roomwater pressurelocal food
I appreciated the spaciousness of my chosen room. I found the shower had fantastic water pressure. The breakfast buffet included many local food options. I am thankful for the variety.
0 Helpful
Panzanaro from Italy
Family with children
Club King Room
4 nights in November 2025
|
Reviewed:January 26, 2026
9.0/10

convenient location!

attentive staffthoughtful breakfastfaulty phone
My stay included a superb breakfast buffet with many choices, i found it very satisfying. i appreciated the helpful staff. They were friendly. they even packed breakfast for us when we had an early flight, thoughtful.
the phone in the club king room didn't work, inconvenient. i told the front desk, but they only told me to press certain buttons without resolving the problem. i did not see a note or anything to know if they inspected it.
Rooms
9/10
the club king room included extra pillows upon request, delivered immediately. the room was clean and spacious. it offered good views, especially from higher floors.
Facilities
8/10
the pool and exercise room are available, though they are not really good. the hotel allowed us to use the shower facilities after checkout. it was a great convenience for freshening up before our flight.
Dining
9/10
The breakfast buffet offered a wide spread of local and international food. the club lounge offers lots of food in the evening. It was enough to replace dinner. i was very grateful for the options.
Location
10/10
the hotel is close to several malls, like komtar and 1st avenue. it's also within walking distance of shopping, dining, and supermarkets. gama supermarket is only a short walk away. the location was really convenient.
0 Helpful
|
Show more
Mary from United States
Single
deluxe twin room
3 nights in November 2025
|
Reviewed:December 26, 2025
9/10

convenient stay

comfortable bedextra waterbreakfast options
the bed was super comfortable. housekeeping provided extra water after my first request, i appreciated that. the breakfast options changed daily and were quite extensive..
0 Helpful
FAQs
About Jen Penang Georgetown By Shangri-La
What is the distance from Jen Penang Georgetown By Shangri-La to Penang International Airport?
The hotel is located 20 km from Penang International Airport, approximately a 20-minute drive.
What are the check-in and check-out times at Jen Penang Georgetown By Shangri-La?
Check-in is at 15:00 and check-out is at 12:00.
What dining options are available on-site at Jen Penang Georgetown By Shangri-La?
The hotel features Café Jen, which serves international dishes with local influences, and the Lobby Lounge for snacks and beverages.
What recreational amenities can guests enjoy at Jen Penang Georgetown By Shangri-La?
Guests can enjoy a 24-hour health club, an outdoor swimming pool, a sauna, and a children's pool.
What business facilities are offered at Jen Penang Georgetown By Shangri-La?
The hotel provides a business centre along with conference facilities for business travelers.
Is Wi-Fi available throughout Jen Penang Georgetown By Shangri-La?
Free Wi-Fi is available throughout the hotel.
Are there family-friendly amenities available at Jen Penang Georgetown By Shangri-La?
The hotel offers family rooms with babysitting services and children's meal plans.
What nearby attractions can guests visit while staying at Jen Penang Georgetown By Shangri-La?
Nearby attractions include KOMTAR building, 1st Avenue Shopping Mall, and Prangin Mall, all within walking distance.
What room amenities are available at Jen Penang Georgetown By Shangri-La?
Rooms feature air conditioning, a flat-screen TV, laptop-compatible safes, and modern Malaysian décor with large bay windows.
How far is Jen Penang Georgetown By Shangri-La from the city center?
The hotel is located approximately 10 minutes by car from the center of George Town.
Does Jen Penang Georgetown By Shangri-La offer a shuttle service?
The hotel provides a complimentary scheduled shuttle service to Batu Ferringhi beach.
Which restaurants are located near Jen Penang Georgetown By Shangri-La?
Nearby dining options include Japin, Sushi King, The Top Penang, Wembley Cafe, and Texas Chicken, all within 0.5 km.

Next best alternative

Consider them for your next trip.
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room