New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Exterior photoNew Continental Hotel; Sure Hotel Collection By Best Western Plymouth Interior photoNew Continental Hotel; Sure Hotel Collection By Best Western Plymouth Room photo
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From90US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Millbay Road, Plymouth, United Kingdom, PL1 3LD
-
Near the harbour
Great
8.0
8.5
/10
4.3
4.2
/5

Amenities

The New Continental Hotel offers 99 ensuite rooms and ample city center parking for convenience. The leisure complex includes Club Continental, featuring a heated indoor pool, air-conditioned gyms, sauna, and steam room. The hotel also provides five flexible function rooms, capable of hosting events for up to 350 guests.

Dining

Dining options include Steve's Brasserie, which serves a variety of dishes made from locally sourced ingredients. Guests can also enjoy KUKU, offering innovative Japanese cuisine just steps from the city center. The diverse menus cater to different tastes, ensuring meals appeal to all guests.

Location

Located in Plymouth, the hotel provides easy access to iconic landmarks and the city's notable attractions. Just a short walk from the historic Barbican fishing port and the Hoe promenade, the hotel serves as a convenient base for exploring. Additionally, it is well-positioned for adventures to Cornwall and Devon's stunning landscapes.

Wellness

Guests can maintain their fitness routines at Club Continental, which includes weights and cardiovascular gyms. The wellness area also features a sauna, steam room, and a heated indoor pool. Personal trainers are available for those seeking guidance while using the facilities.

Family-Friendly Features

The hotel provides amenities for families, including a toddlers play center and a toddler pool in Club Continental. Children under five eat breakfast for free, making dining more convenient for families. Upon request, the hotel can provide cots for younger guests.

Highlights

Location: Easy access to Plymouth's iconic landmarks

Rooms: 99 ensuite accommodations

Dining: Steve's Brasserie and KUKU

Wellness: Club Continental with gym and indoor pool

Family-Friendly: Toddlers pool and play center

Must-do experiences

  • Visit the iconic Mayflower Steps for a glimpse of history.
  • Savor a traditional Cornish pasty at Tasty Pasties nearby.
  • Explore the fascinating National Marine Aquarium just minutes away.
  • Stroll through the historic Royal William Yard for shopping and dining.
  • Don't miss the vibrant Plymouth Market for local crafts and treats.
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Select your room type

New Continental Hotel; Sure Hotel Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
155 sq. feet 
1 Single bed
Small Single Room
2 persons
130 sq. feet 
1 Single bed
Small Double Room Non-Smoking
2 persons
155 sq. feet 
1 Double bed
Standard Twin Room
2 persons
175 sq. feet 
2 Single beds
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Price and Room Availability Calendar

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Facilities

New Continental Hotel; Sure Hotel Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Outdoor car park
  • 24-hour reception
  • No pets allowed
  • Security
  • Locker room
  • Lift
  • Electric vehicle charging station
  • Key card access

Services

  • Room service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Steam room
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathrobe

Bedroom

  • Fluffy pillows

Media

  • Cable/ Satellite television
  • Data ports
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Dining Onsite

Indulge in delightful dining experiences at the New Continental Hotel, featuring Steve's Brasserie and The Dock. Guests can relish authentic British cuisine with a European twist, prepared with seasonal and locally sourced ingredients in inviting family-friendly settings.
New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo
New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo
New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo

Steve's Brasserie

British cuisine with European influence
Ambiance
A warm and inviting atmosphere suitable for families, romantic dinners, and modern gatherings.
Key Offerings
Enjoy varied options accommodating Halal, vegetarian, vegan, gluten-free, and dairy-free dietary needs; crafted by talented chefs who emphasize seasonal produce.
Reservation
Recommended
Open for dinner from 17:30 to 21:30, Monday to Saturday.

The Dock

Family-run café and restaurant
Ambiance
A cozy and friendly atmosphere perfect for casual dining and family gatherings.
Key Offerings
Offering personalized menu creations by skilled chefs using local ingredients, ideal for a relaxed meal together.
Reservation
Not needed
Hours vary; specific times not provided.

New Continental Hotel; Sure Hotel Collection By Best Western Location

Millbay Road, Plymouth, United Kingdom, PL1 3LD
Map view
Millbay Road, Plymouth, United Kingdom, PL1 3LD
Nearby
Park
West Hoe Park
1700 ft
Gallery
ArtFrame Gallery
1900 ft
Gallery
KARST Gallery
1900 ft
Restaurants
The Union Rooms
700 ft
19 Union Street
No Whey
1000 ft
64 Union Street
A Taskinha Portuguese Cafe and Store
1000 ft
55 Union Street
McCarthy's at The West Hoe
900 ft
24 Bishops Place West Hoe Road
Bon Appetit Plymouth
1300 ft
87 Union Street
The Walrus Plymouth
1100 ft
Athenaeum Street
Burger King
1600 ft
1 Charles Street Unit 55 Food Court
AtKitchen
2500 ft
Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market
Explore Plymouth
Explore Plymouth
Top Attractions
Activities
Dining
Entertainment
Plymouth Naval Memorial
Plymouth Naval Memorial
10 minutes' walk
Naval Memorial honors fallen sailors with stunning views and rich historical significance.
National Marine Aquarium
National Marine Aquarium
18 minutes' walk
UK's largest public aquarium featuring marine life exhibits, perfect for family visits and educational tours.
Plymouth Hoe
Plymouth Hoe
20 minutes' walk
Iconic waterfront area with breathtaking views, historic landmarks, and vibrant outdoor events throughout the year.
The Barbican
The Barbican
14 minutes' walk
Historic area filled with art galleries, shops, and restaurants, showcasing Plymouth's maritime heritage.
Water Sports at Mount Batten
10 minutes' drive
Thrilling water sports including kayaking and paddleboarding. Rentals available at local providers.
Yoga Classes at The Hive
4 minutes' drive
Relaxing yoga sessions in a peaceful environment. Pre-booking recommended; great for solo travelers and couples.
Cycling at Drake's Place
7 minutes' drive
Scenic cycling paths ideal for families and nature lovers. Bike rentals are available nearby.
Plymouth Market Visit
16 minutes' walk
Cultural experience with local vendors, crafts, and food stalls, open every day for fresh produce and unique items.
The Union Rooms
The Union Rooms
3 minutes' walk
Stylish pub offering a mix of local brews and hearty meals. Great fish and chips in a lively atmosphere.
A Taskinha Portuguese Cafe and Store
A Taskinha Portuguese Cafe and Store
4 minutes' walk
Authentic Portuguese flavors with warm ambiance. Famous for its pastel de nata and seafood dishes.
Bon Appetit Plymouth
Bon Appetit Plymouth
5 minutes' walk
Charming eatery serving globally-inspired dishes with a focus on local ingredients. Reservations encouraged.
McCarthy's at The West Hoe
McCarthy's at The West Hoe
4 minutes' walk
Casual dining with a focus on seafood. Owned by a local fisherman, featuring daily specials from the catch of the day.
Theatre Royal Plymouth
15 minutes' walk
Large venue hosting plays, musicals, and concerts. Check the schedule for family-friendly performances.
The B-Bar
12 minutes' walk
Trendy bar featuring live music and a vibrant atmosphere, perfect for enjoying cocktails and mingling.
Plymouth Pavilions
15 minutes' walk
Popular venue for concerts, sports events, and shows. Family-friendly events regularly scheduled.
Jazz Club at The Flour Mill
20 minutes' walk
Charming venue hosting live jazz and open mic nights, creating a cozy environment for all ages.
Getting around
City Centre
Plymouth6 min  ·  1700 ft
Airports
Exeter International (EXT)118 min  ·  48.9 mi
Newquay (NQY)119 min  ·  49.0 mi
Train
Plymouth Railway Station15 min  ·  4000 ft
Plymouth Train Station15 min  ·  4000 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 5 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP15 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
109

Reviews and Ratings

Feedback about New Continental Hotel; Sure Hotel Collection By Best Western from previous guests about their experience.
Review score
Based on 1347 verified reviews
7.9/10
Very good
79%
Recommend
Breakfast
7.6/10
Cleanliness
8.5/10
Comfort
8.4/10
Facilities
8.2/10
Free Wi-Fi
8.0/10
Location
8.8/10
Paid Wi-Fi
6.7/10
Staff
8.8/10
Value for money
8.1/10
Guest reviews
based on 1347 reviews
7.9/10
based on 875 reviews
4/5
based on 2612 reviews
8.0/10
Owen from Australia
Family with children
Family Room Bathroom
3 nights in November 2025
|
Reviewed:January 14, 2026
8.5/10

good clean place

helpful staffclean roomscomfy beds
all the staff were helpful to me. they finded an alternate room for my elderly mother. she struggle with the stairs. food was good, and the rooms was clean. beds were comfy to sleep in and shower was good. breakfast included fresh fruit salad.
Dining
9/10
the breakfast included fresh fruit salad. the food in the restaurant was good. the service in the restaurant were attentive and cute.
Rooms
8/10
the beds were comfy. each room was clean and tidy. rooms have air conditioning. these rooms include a tv for entertainment.
0 Helpful
|
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christina from germany
Single
standard twin room
3 nights in November 2025
|
Reviewed:January 04, 2026
7/10
convenient locationgreat varietyinconvenient gym accessunclean gym
the location of this place was convenient. the breakfast service was nice and offered a great variety of options. the food was amazing!!!
the gym access was a bit inconvenient as it required passage through the pool area. the gym itself was not very clean.
0 Helpful
Taylor from United Kingdom
Business traveller
Double Room Four Poster Bed Spa Bath
4 nights in November 2025
|
Reviewed:December 11, 2025
9.0/10

a amazing hotel experience

quick check-indelicious breakfastexcellent upkeeplengthy walk
i regularly choose this hotel for visits. the quick check-in and check-out processes were efficient. my room was kinda warm. i enjoyed a wonderful cooked breakfast with green tea accompanied by a danish pastry. the hallways and public areas showed excellent upkeep.
The walk from the train station proved somewhat lengthy. For future visits, i'll likely opt for a taxi to shorten the journey
Facilities
9/10
this hotel offers a swimming pool, a gym, a steam room, and a sauna who want to have a refreshing and rejuvenating experience , i enjoyed them.
Location
8/10
The hotel's location is close to both the city center and the scenic hoe. This makes it easy to explore various attractions, shops and dining options, and it's convenient for exploring
Rooms
9/10
My room included amenities such as tea, coffee, milk and a kettle. Soap and shampoo were available, it also featured a four poster bed and a spa bath, i found it very comfortable
Dining
10/10
The breakfast service was efficient and well-prepared. The waitress was polite, and the selection had an excellent variety, , made the start of the day very good.
0 Helpful
|
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Christina from Germany
Family with children
Family Room Double Two Single Beds
3 nights in November 2025
|
Reviewed:November 23, 2025
8.8/10

Solid Stay Near the Pavilions

ample parkingpleasant staffinadequate cleanliness
The location is very convenient. Parking was ample upon arrival at 2 PM. The staff were pleasant, and the food was good. I found my room pleasant as well.
The changing rooms at the pool needed more attention. I could not get cold drinking water from the bathroom sink. The water temperature was warm only.
Service
9/10
Staff provided prompt order delivery and friendly smiles. Breakfast included good bacon and good bread. The front desk operates 24 hours.
Rooms
8/10
The room size was adequate. The shower was good. The room included necessary amenities for an enjoyable stay, and the bed was comfortable.
Location
10/10
The hotel is opposite the Plymouth Pavilions. Access to the ferry port is quick. The hotel is close to the city centre, so access to attractions is convenient.
Facilities
8/10
The hotel includes a pool. The hotel has a gym with several machines. There are two saunas available, but I did not get a chance to visit them
0 Helpful
|
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Connor from Ireland
Couple
Standard Twin Room
3 nights in August 2025
|
Reviewed:September 17, 2025
6/10

Acceptable Stay with a Few Issues

polite staffinadequate pillowssummer duvet
The staff were kind .
The room I was assigned lacked curtains , so light entered early in the morning. I had to request an additional blanket because the provided duvet felt too light for the season. The pillows offered inadequate support. One felt overly firm and full, while the other was too soft and flat.
0 Helpful
FAQs
About New Continental Hotel; Sure Hotel Collection By Best Western
How far is New Continental Hotel; Sure Hotel Collection By Best Western from Plymouth Hoe?
The hotel is located less than 1 km from Plymouth Hoe.
What are the check-in and check-out times at New Continental Hotel; Sure Hotel Collection By Best Western?
Check-in is at 15:00 and check-out is by 11:00.
Is parking available at New Continental Hotel; Sure Hotel Collection By Best Western?
Private parking is available on-site for £7 per day.
What dining options are available at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel features an on-site restaurant, Steve's Brasserie, serving British cuisine with a European influence.
What amenities are included in the rooms at New Continental Hotel; Sure Hotel Collection By Best Western?
Rooms include free Wi-Fi, a flat-screen TV, air conditioning, and tea and coffee-making facilities.
What wellness facilities are available at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel offers an indoor heated pool, sauna, steam room, and fitness centre.
How close is New Continental Hotel; Sure Hotel Collection By Best Western to Plymouth Pavilions?
The hotel is adjacent to Plymouth Pavilions.
What is the distance from New Continental Hotel; Sure Hotel Collection By Best Western to Exeter International Airport?
Exeter International Airport is located 80 km from the hotel.
What kind of breakfast is available at New Continental Hotel; Sure Hotel Collection By Best Western?
An English breakfast is available for an additional charge of £15.
What services are offered at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel provides a 24-hour front desk, daily housekeeping, and meeting facilities.
Which nearby restaurants are available close to New Continental Hotel; Sure Hotel Collection By Best Western?
Nearby restaurants include Steve's Brasserie, Salumi Bar and Eatery, and 50 Degrees North Brasserie & Bar, all within 0.5 km.
What is the capacity of the event spaces at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel can accommodate events with up to 350 guests in its function rooms.
Is there a lounge area at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel features a lounge bar area where guests can relax over drinks and snacks.

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Rooms and Guests2 Guests, 1 Room