Swan Hotel Wells | Cathedral Views * Historic Charm

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The Swan Hotel, Wells, Somerset - The Coaching Inn Group Exterior photo

The Swan Hotel, Wells, Somerset - The Coaching Inn Group People photo

The Swan Hotel, Wells, Somerset - The Coaching Inn Group Nearby photo

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Key details

About the Hotel

Sadler Street, Wells, United Kingdom, BA5 2RX

Close to Wells Cathedral

Great

8.3

/10

4-star historic hotel in Wells, Somerset

Location

The Swan Hotel is positioned in the centre of Wells, Somerset, directly opposite the awe-inspiring Wells Cathedral. Guests enjoy proximity to local attractions such as the Bishop's Palace and the stunning gardens. The hotel serves as an ideal base for exploring the picturesque surroundings of the Mendip Hills and the historic city of Bath.

Dining

The Swan Hotel offers a diverse dining experience at The Brasserie, where locally sourced ingredients are transformed into seasonal dishes. Additionally, the hotel's bar presents a collection of wines and craft beers, perfect for unwinding after a day of sightseeing. Guests can also enjoy afternoon tea or a hearty breakfast in a relaxed setting.

Rooms

Each guest room at The Swan Hotel is thoughtfully appointed with comfortable bedding and classic décor, providing a restful escape. The hotel offers family accommodations and pet-friendly rooms to accommodate different types of travelers. Bathroom amenities include complimentary toiletries, enhancing the stay.

Accessibility

The Swan Hotel features accessible facilities, ensuring ease of movement for guests with mobility challenges. The layout includes ramps and designated parking spaces for convenience. Additionally, accessible rooms are equipped with appropriate aids for a comfortable experience.

Wellness

Guests can unwind in the hotel's gardens, offering a serene environment to relax and enjoy nature. The on-site fitness center allows for an invigorating workout, maintaining wellness routines while away from home. Spa treatments can be arranged upon request, adding a touch of indulgence to the stay.

Highlights

Location: Wells Cathedral directly opposite

Dining: The Brasserie for seasonal dishes

Rooms: Family accommodations and pet-friendly rooms

Wellness: On-site fitness center

Must-do experiences

Visit the stunning Wells Cathedral for its remarkable architecture.
Take a stroll through the picturesque Vicars' Close, the oldest street.
Indulge in a famous Somerset cider at the nearby Thatchers Orchard.
Explore the unique exhibits at the Wells and Mendip Museum.
Don't miss the market in the bustling Market Place every Wednesday.

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Select your room type

The Swan Hotel, Wells, Somerset - The Coaching Inn Group offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

175 sq. feet

2 Single beds

Shower

Coffee machine

room details

Superior Twin Room

2 persons

220 sq. feet

2 Single beds

Shower

Coffee machine

room details

Deluxe Four Poster Room

2 persons

240 sq. feet

1 Double bed

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

240 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The Swan Hotel, Wells, Somerset - The Coaching Inn Group offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace

Room features

Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

The Swan Hotel invites guests to indulge in its delightful dining offerings, where traditional European cuisine meets a warm ambiance. With a focus on inclusivity, the menu caters to various dietary preferences while celebrating local flavors.

The Swan Hotel, Wells, Somerset - The Coaching Inn Group Restaurant photo

15c A.D.

European bistro

Ambiance

Nestled in a traditional setting, 15c A.D. exudes charm with its warm decor and inviting atmosphere, perfect for both intimate dinners and relaxed gatherings.

Key Offerings

Renowned for innovative dishes that blend Scottish favorites with international influences, the menu features options for vegetarian, vegan, gluten-free, and dairy-free diets. Experience creative flavors expertly crafted by the prestigious head chef.

Reservation

Recommended, especially during peak dining times.

Open for breakfast and dinner; specific hours may vary.

Location

Sadler Street, Wells, United Kingdom, BA5 2RX

Map view

Sadler Street, Wells, United Kingdom, BA5 2RX

City landmarks

Cave

Wookey Hole Caves

1.6 mi

Landmark

Wells Artisan Quarter

2200 ft

Garden

Milton Lodge Gardens

5200 ft

Cemetery

Mendip Hospital Cemetery

1.1 mi

Landmark

Milton Lodge

5000 ft

Landmark

Pen Hill

2.1 mi

Landmark

Ebbor Gorge

2.3 mi

Store

Wells Reclamation Co

2.3 mi

Nearby

Church

Wells Cathedral

900 ft

Wells BA5 2PD

The Bishop's Palace and Gardens

1500 ft

Museum

Wells and Mendip Museum

700 ft

Vicar's Close Street

Vicar's Close

1200 ft

Gallery

A2 Gallery

1300 ft

Wells Market Place

400 ft

Church

St Cuthbert's parish Church

1500 ft

Library

Wells

600 ft

St Andrew St s/n Wells BA5 2UE

Scissor Arches

200 ft

Wells BA5 1US

The Bishop's Barn

1600 ft

Cathedral Green s/n Wells BA5 2UE

West Front

600 ft

1 Cathedral Green

Wells Cathedral Music School

800 ft

1 Vicar's Cl

Vicar's Chapel & Library

1300 ft

Park

Wells Recreation Ground

1500 ft

Restaurants

The Courtyard Restaurant

100 ft

9 Heritage Courtyard Sadler Street Sadler Street

Goodfellows

200 ft

5 Sadler Street

Rugantino Restaurant

300 ft

Ancient Gatehouse Hotel 20 Sadler Street

Ensemble

200 ft

12 Sadler Street

15c A.d

100 ft

11 Sadler Street

Best Western Swan Hotel

100 ft

11 Sadler Street Wells

Market Place Cafe

300 ft

3 Market Place

Sadler's Brasserie

200 ft

Sadler St White Hart Hotel

ASK Italian

600 ft

The Market Hall Market Place Market Place

TWENTYONE cafe + kitchen

400 ft

21 Market Place

Explore Wells

Nearby Highlights

Wells Cathedral

4 minutes' walk

A stunning example of Gothic architecture, featuring intricate stone carvings and a beautiful cloister. Free entry is available.

The Bishop's Palace and Gardens

6 minutes' walk

A historic palace surrounded by gorgeous gardens, perfect for leisurely strolls and picnics. Guided tours are offered on select days.

Wells and Mendip Museum

3 minutes' walk

Showcasing the rich history of Wells and the Mendip Hills, the museum exhibits artifacts and local heritage. Entry is often free.

Wookey Hole Caves

7-minute drive

A fascinating underground network of caves with stunning rock formations and guided tours. Perfect for adventure seekers.

Hiking at Pen Hill

11-minute drive

Thrilling hiking trails with panoramic views of the Mendip Hills. Suitable for adventurous spirits; routes vary in difficulty.

Relaxation at Milton Lodge Gardens

20 minutes' walk

Scenic gardens featuring varied flora and peaceful spots for relaxation. Ideal for nature lovers seeking tranquility.

The Courtyard Restaurant

1 minute' walk

Serves seasonal local dishes in a rustic setting with a cozy atmosphere. Reservations recommended for the best experience.

Goodfellows

1 minute' walk

Charming eatery offering British cuisine with a contemporary twist. Popular for its fresh ingredients and warm service.

Wells Film Centre

5 minutes' walk

A local cinema showcasing a mix of mainstream and independent films. Family-friendly with a cozy, inviting atmosphere.

The Crown Inn

6 minutes' walk

A traditional pub offering live music nights and a vibrant atmosphere. Great for socializing and enjoying local ales.

Getting around

City Centre

Wells2 min · 400 ft

Airports

Bristol (BRS)47 min · 19.1 mi

Bournemouth (BOH)138 min · 56.9 mi

Bus

Bus stop14 min · 5.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP15.50 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of rooms:

Former name

BEST WESTERN Swan Hotel

Reviews and Ratings

Feedback about The Swan Hotel, Wells, Somerset - The Coaching Inn Group from previous guests about their experience.

Review score

Based on 1288 verified reviews

8.2/10

Great

88%

Recommend

Breakfast

7.8/10

Cleanliness

8.8/10

Comfort

8.8/10

Facilities

8.4/10

Free Wi-Fi

8.0/10

Location

9.6/10

Paid Wi-Fi

7.1/10

Staff

9.1/10

Value for money

8.3/10

Georgia from Canada

Family with children

Standard Double Room

3 nights in November 2025

Reviewed: December 21, 2025

6/10

adequate stay

great locationwalking distanceinteresting menuoven baked codfamily dinnerwedding informationloud musicfull car park

the location is great for visiting the cathedral and palace. all shops and restaurants are within walking distance. i took a family member to dinner at the restaurant. the dinner menu was interesting and we both chose the oven baked cod.

the music was so loud it shook our whole room and i had very little sleep. the car park was full due to the event, so i had to pay for parking and then walk.

0 Helpful

Ella from Australia

Single

Superior Double Room

3 nights in November 2025

Reviewed: December 07, 2025

8.5/10

charming stay in a historic building

early check-incentral location

my room, a superior double room, was well-appointed and clean. the location was undeniably central, providing easy access to various attractions (i especially enjoyed exploring the cathedral). i appreciated the friendly and accommodating staff who allowed an earlier check-in, fitting perfectly with my meeting schedule.

Location

9/10

the hotel boasts a prime spot opposite the magnificent cathedral, perfect for immediate exploration. proximity to pubs, restaurants, cafes, and shops makes it convenient. everything is within easy walking distance.

Rooms

8/10

the superior double room featured a nespresso machine and tea selection (a lovely touch). a safe was present in the room, along with ample wardrobe space. the bathroom was really nice and clean.

Facilities

8/10

the hotel bar was well stocked and offered a relaxing environment for enjoying a drink. complimentary car parking was available. the restaurant provided good service.

Dining

9/10

the breakfast offered a decent selection of items, catering to various tastes. the restaurant setting was quite pleasant. nespresso machine in room was a nice touch.

0 Helpful

Emily from United Kingdom

Couple

Standard Double Room

2 nights in November 2025

Reviewed: November 17, 2025

6/10

an ok stay

great locationfriendly staffnoise issueshort notice

the location was great. it put me just a few minutes walk from what i wanted to see. the staff were friendly to, and i liked the breakfast they have.

i booked two months out. the hotel emailed me less than a week prior saying there was a function the second night of my stay. it would be noisy until 11:30pm, but they would 'try' to put me far from the noise.

0 Helpful

Parker from United States

Couple

Deluxe Double Room

3 nights in November 2025

Reviewed: November 15, 2025

9.0/10

lovely STAY

bottled waterenjoyable atmosphereroom location

my room was super cozy and well equipped with little conveniences. bottled water was waiting for me, and I liked having tissues available. the dining room offered an enjoyable atmosphere, and dinner was DELICIOUS.

the room location was not what I expected, and I wasn't in the main hotel. upon check-in, I received my key and instructions to find the building for my stay. this was my first negative impression.

Service

9/10

the staff was good, showing friendliness and efficiency at all times. they offered a good range of options for both cooked and continental tastes, and seemed ready to help with any need. the team was very pleasant.

Facilities

8/10

the rooms feature a big bathtub and bath robes were in my room. the hotel is warm, with comfortable features. parking was available and offered convenience to guests.

Location

10/10

the hotel location is really good with the cathedral nearby. it was easy to walk to most spots. the bus station was very easy to reach even with luggage.

0 Helpful

FAQs

About The Swan Hotel, Wells, Somerset - The Coaching Inn Group

What is the distance from the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group to Wells city centre?

Wells city centre is reachable within a 5-minute walk from the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group.

What popular attractions are closest to The Swan Hotel, Wells, Somerset - The Coaching Inn Group?

Guests of The Swan Hotel, Wells, Somerset - The Coaching Inn Group can visit the Anglican Wells Cathedral (around a 5-minute walk from the accommodation), or the planned Vicar's Close Street placed 10 minutes' walk away.

Can we park our car at the The Swan Hotel, Wells, Somerset - The Coaching Inn Group?

Yes, the The Swan Hotel, Wells, Somerset - The Coaching Inn Group offers a charging station for electric vehicles on site.

What is the earliest I can check-in at the hotel?

At the hotel, you can check in from 15:00 till 23:59 on the day of arrival.

What is the earliest and the latest I can check-out at the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group?

At the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group, you can check out from 11:00 till 11:00.

How much does a room at the Wells hotel cost?

The price for a room in the Wells hotel starts at £115.

What payment methods are available in the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group?

At the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group, you can pay using Visa and American Express.

What are the room types offered by the excellent The Swan Hotel, Wells, Somerset - The Coaching Inn Group?

The excellent The Swan Hotel, Wells, Somerset - The Coaching Inn Group provides such room types as Standard Twin Room, Superior Twin Room, and Deluxe Queen Room.

Does the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group offer special amenities for people with disabilities?

Yes, at the excellent 4-star The Swan Hotel, Wells, Somerset - The Coaching Inn Group there are accessible bathrooms, wheelchair access, and rooms with accessible facilities available for guests with special needs.